Sheehy GMC of Fredericksburg

The service is excellent. The only reason for the 4 stars instead of 5 is the waiting area. I typically wait for my vehicle for any scheduled service. My wife's care is ser The only reason for the 4 stars instead of 5 is the waiting area. I typically wait for my vehicle for any scheduled service. My wife's care is serviced by Sheehy Toyota of Fredericksburg. Normally I bring work with me while i am waiting for service. I work remotely. At the sheehy buick gmc, there are chairs, but no available plugs, there really is no place to effectively work. At the Sheehy toyota, there are lots of options for areas to work. I just wish this could be improved on at the buick gmc location. More

The whole experience of having to have my Buick serviced was outstanding, From making an appointment to leaving the lot with a very warm thank you. Especially Ramon who, in my opinion, went beyond expect was outstanding, From making an appointment to leaving the lot with a very warm thank you. Especially Ramon who, in my opinion, went beyond expectations. He was so helpful in explaining my problem, took time to keep my informed on the progress and helped find a place to eat while I waited for my car. Being handicapped and an elderly woman he was friendly, kind and patient. As far as service is concerned, this is the best I have experienced and I can't rave enough about the staff. The General Manager can be proud of his employees in representing his dealership, More

It doesn't matter which service person handles my vehicle, I always get great care. This past Saturday happened to be my favorite person( I'm bad with names). All are great vehicle, I always get great care. This past Saturday happened to be my favorite person( I'm bad with names). All are great More

Over 7 years servicing my vehicle at ultimate I never encountered a bad experience. Bryan Frye my advisor was excellent. I was promptly notified of the issue, estimated cost and waiting time. It was o encountered a bad experience. Bryan Frye my advisor was excellent. I was promptly notified of the issue, estimated cost and waiting time. It was on point. Thx Ultimate GMC. More

Not a lot attention to detail, Managment sketchy, work with. a new guy, nice enough, knowledgeable but not much supervisions available with financing questions and closing. For the type of vehicle I pur with. a new guy, nice enough, knowledgeable but not much supervisions available with financing questions and closing. For the type of vehicle I purchased, was expecting a bit more attention. More

A great experience! I had what I thought was a simple issue that turned out to be a major one that resulted in both front doors and the dashboard and center console being I had what I thought was a simple issue that turned out to be a major one that resulted in both front doors and the dashboard and center console being removed to replace a couple small air conditioning/heating parts. Ultimate’s staff led by Matt McCoy located the problem and fixed it. I love my 2017 Buick Encore now and am thankful that I took it to Ultimate. The dealer I bought it from, Midway , on the Eastern Shore of Maryland was no help. More

wonderful met with douglas Williams,very professional,fun,and a great guy.i did buy a 2019 acadia.everything went great.had no essue's and enjoying my new car. met with douglas Williams,very professional,fun,and a great guy.i did buy a 2019 acadia.everything went great.had no essue's and enjoying my new car. More

was not able to do their jobs This place is a mess. They cost me money because they said to hold my tags while they do paperwork for a transfer, after 2 months and an insurance vio This place is a mess. They cost me money because they said to hold my tags while they do paperwork for a transfer, after 2 months and an insurance violation due to that now they say they can't transfer between classes and now can't give me tags at all. Because of the violation they caused. More

New water pump on my Buick Enclave Once again Ultimate Buick Mechanics have wowed me with their great service. Always professional, timely. Courteous service throughout experience. I Once again Ultimate Buick Mechanics have wowed me with their great service. Always professional, timely. Courteous service throughout experience. I Love my Enclave and so thankful for your great service to keep it in good shape! More

Don't buy here Worst place ever and they lie at ever turn. Now have car with lots of rust. Layla is just as bad. Never buy here, they will tell you they will replac Worst place ever and they lie at ever turn. Now have car with lots of rust. Layla is just as bad. Never buy here, they will tell you they will replace parts then I might as well bought a uses car More