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Sheehy Honda

Alexandria, VA

4.8
1,370 Reviews

7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,370 reviews

June 25, 2023

Excellent service and communication. When part was not available she arranged a no cost rental car. Job was completed very early next morning. More

by Heflinkg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Jun 26, 2023 -

Sheehy Honda responded

Heflinkg, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 22, 2023

Excellent service provided always. Rachel is always kind and accommodating. I an always satisfied with the service. More

by bo
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins
June 21, 2023

Rachel Higgins was so kind and explained me very well. They knew what should I do and repaired very fast. More

by DJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Jun 21, 2023 -

Sheehy Honda responded

DJ, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 19, 2023

They do an amazing job. Always friendly and courteous. Go above and beyond to make sure you are taking care of. More

by Mohammedumair12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siam Erzuah, Carl and Robert Porters, Rachel Higgins
Jun 20, 2023 -

Sheehy Honda responded

Mohammedumair12, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 19, 2023

I go to Sheehy because the staff are courteous, upfront, and they let me know what I do or do not need as well as the time frame for getting work done. I've never had a problem with Sheehy staff, and I expe More

by crismael
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Jun 20, 2023 -

Sheehy Honda responded

crismael, we're happy you found our staff to be so supportive during your experience here at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 14, 2023

I always try to deal with Rachel Higgins when my car needs servicing. She is the best. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Jun 15, 2023 -

Sheehy Honda responded

George, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 01, 2023

I visited this dealership one Saturday in May. I was approached by a member of the sales staff who asked if I was planning to purchase a car that day. I told him I was just looking and gathering i More

by Chofumike
Recommend Dealer
No
Employees Worked With
Honda salesman
Jun 02, 2023 -

Sheehy Honda responded

Chofumike, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day

Jun 02, 2023 -

Chofumike responded

Your response is too little too late. A member of your sales staff-a person I can identify but won't for his own good--told me to come back next week to talk about buying a car. He was too busy trying to close sales that Saturday to deal with me. He had his opportunity to engage with me and blew it. Sometimes life doesn't give you a second chance. This is one of those times.

May 28, 2023

Bad experience I was in need to get a family van they have a used one that has 45,000 miles on it. Very unprofessional they insisted me to get that one not even let me choose a better option because they More

by Dgarcia201224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben Guzman
May 30, 2023 -

Sheehy Honda responded

Dgarcia201224, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

April 20, 2023

They sold us a lemon. Electric car that charged to only 50 miles max. They didnt even tell us about the 5 day return guarantee. When returned, they delayed gvg us our mone More

by Kyawhite
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jj and josh?
March 27, 2023

Bought my car here and got the VIP club so I get all my service done here. More

by GT
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 28, 2023 -

Sheehy Honda responded

GT, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

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