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Sheehy Hyundai of Waldorf
Waldorf, MD
1,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,380 Reviews of Sheehy Hyundai of Waldorf
August 03, 2021
Service Department: I wish I can give them a ZERO (0)!! I was unable to make the appointment and had someone take my car in to have my 2015 Genesis Recall repair fixed. The recall fix is NO CHARGE. This I was unable to make the appointment and had someone take my car in to have my 2015 Genesis Recall repair fixed. The recall fix is NO CHARGE. This person is inexperienced about cars, but thought they would ask about why my door handle on the driver's side was not operational. They charged the person $80.04. I called and asked, why did you pay, the recall is free? Sheehy charged this to diagnose the problem to diagnose the issue. Sheehy did not inform the person beforehand that there would be a diagnostic charge to look at the handle. This is terrible customer service. I normally, do not go to this dealership; however, since the person was on that end, I thought it would be more convenient. Getting written authorization in advance should be standard practice. I'm going to go bck to Alexandria Hyundai where I know I can get outstanding customer service and they let you know if anything they do will cost before they work on your car. Money is tight in these times and to fork out money that was unexpected is TERRIBLE!! More
by dbe
Employees Worked With
Jervon
Helpful August 02, 2021
Always quick, excellent customer relations, nice and clean lobby and Clyde is an excellent service dept clerk. He always makes sure I'm satisfied. Completed!!! clean lobby and Clyde is an excellent service dept clerk. He always makes sure I'm satisfied. Completed!!! More
by Debbie Young
Employees Worked With
Clyde/Service Dept.
July 26, 2021
I had an amazing experience when dealing with Sheehy Hyundai Waldorf. I was especially impressed with the person that helped me make this purchase, make this decision. Her name is Alesia Johnson and I f Hyundai Waldorf. I was especially impressed with the person that helped me make this purchase, make this decision. Her name is Alesia Johnson and I feel like I may not have purchased this car without her assistance, professionalism, respectfulness and patience. She is an amazing and awesome salesperson and I thank her so much. I thank Hyundai too for this purchase. I love my 2022 Tucson! More
by Llong
Employees Worked With
Alesia Johnson, Ewing Foulks III, Justin Deniston
July 25, 2021
The employees at the sheehy dealer treated me well. They were professional. I would recommend this dealer to others. They were able to answer all of my questions. were professional. I would recommend this dealer to others. They were able to answer all of my questions. More
by Ever
Employees Worked With
Clyde
July 24, 2021
Worked with James, he was very helpful in getting me exactly what I wanted. Felt very comfortable with no pressure to buy. Very happy with my purchase. exactly what I wanted. Felt very comfortable with no pressure to buy. Very happy with my purchase. More
by jourdan5511
Employees Worked With
James Miller III
July 18, 2021
Very pleased with the service dept. Todd, my service agent for Thursday’s work was especially helpful. Good service = more future business. Well done!!! Thanks! agent for Thursday’s work was especially helpful. Good service = more future business. Well done!!! Thanks! More
by robneumer
Employees Worked With
Todd from service was extremely helpful for my 7/15 device visit., Brandy Thomas, Justin Deniston
June 30, 2021
I want to thank salesman Steven Miller and everyone at Sheehy of Hyundai for my buying experience in purchasing my new Hyundai Tucson Limited on 6/24/21. I wasn't sure I was going to buy a new car that d Sheehy of Hyundai for my buying experience in purchasing my new Hyundai Tucson Limited on 6/24/21. I wasn't sure I was going to buy a new car that day but after test driving it I was sold. Steven showed me how to operate all the bells and whistles and get me on my way. I've been back to the dealership for questions about the operation of some features and Steven has been very helpful in teaching me how to use them. Steven is a very knowledgeable and an extremely nice salesman. I highly recommend Sheehy Hyundai of Waldorf for your next new vehicle. More
by MissEllie58
Employees Worked With
Steven Miller
June 30, 2021
I found the personal at the dealership very friendly and enjoyable to work with on the process of my purchase of a new hyundai Santafe. It's nice to car shop without high pressure salesman. A special thanks enjoyable to work with on the process of my purchase of a new hyundai Santafe. It's nice to car shop without high pressure salesman. A special thanks goes out to my salesman James Miller, it was a pleasure working with him. More
by rdavia3282
Employees Worked With
Mr.Summerville, Ewing Foulks III
June 29, 2021
I want to thank Salesman: James Miller. Finance: Max Cho, for making my car buying experience on 6/12/2021 a very pleasant one. They were both very nice and very professional. These two gentlemen treated m for making my car buying experience on 6/12/2021 a very pleasant one. They were both very nice and very professional. These two gentlemen treated me with the upmost respect. I would highly recommend this dealership, and these two men to my friends and family for their future car buying needs. Warm Regards, Lisa H. More
by QTPie
Employees Worked With
James Miller III
June 20, 2021
I recently received two notices that I needed to make an appointment for first maintenance on my new Santa Fe which I did. However when I went to the dealership no one seemed to know what that consisted of. appointment for first maintenance on my new Santa Fe which I did. However when I went to the dealership no one seemed to know what that consisted of. After wasting half a day I emailed the manager of Sheehy Hyundai about this for which I have received no response.Since then I received my monthly vehicle report which stated that "maintenance is due on my vehicle. Contact Sheehy of Waldorf". I don't think I will bother because you evidently don't know anything about this. I don't get a warm feeling about taking my car to your dealership. On top of this when I was there every seat in your waiting room was taken which indicates to me that you don't do a very good job scheduling. Why would anyone want to take 1 1/2 to 2 hours to get an oil change. I'm used to 1/2 hour to accomplish this. I have queried Hyundai about this. Perhaps they know what maintenance if any is needed on my vehicle. I had problems when I bought my vehicle there and it seems I will a]ways have problems if I continue dealing there. More
by beg31
Employees Worked With
Brandy Thomas
