Sheehy Hyundai of Waldorf

Crooks! Damaged my car while servicing it, and left me with My car stalled on the road, and I had to have it towed to Waldorf (far from where I live). My car was serviced by Sheehy - repair costs were covered b My car stalled on the road, and I had to have it towed to Waldorf (far from where I live). My car was serviced by Sheehy - repair costs were covered by Hyundai due to recall. I drove my car home, smelled antifreeze – this continued every day for a week. I then took the car to Fitzgerald Rockville (near my home – where I have my car service) this is from their report: "Found Upper Hose Clamp Left Off....Found Outlet Neck On Radiator Damaged Due to Someone Prying On Radiator Hose. Deep Gauge on neck of radiator..... Recommend to replace radiator and hoses." Sheehy told me they would not authorize the repair, but said they would tow it to Waldorf to fix, pay Fitzgerald. However, I had to pay Fitzgerald in order to get the car released, but would reimburse - said the was the easiest? They told me it would take a week, and offered me a loner car. Due to their proximity from my home, I decided a loner car would be more of a nuisance than anything – so I had to rent one at my expense. I got a call the next day, and they said there was nothing wrong with my car and I should come pick it up. Huh? I then called Hyundai, because they paid for the service due to a recall. They said they needed about a week “research” – I would say come up with their own story – because they weren’t aware that another authorized service provider recommended replacing the radiator and hoses? They also said there was nothing they can do they were just “liaisons” – I had to work it out with the dealers? After an unpleasant phone conversation with Hyundai, I went to pick up my car. I was told that they wouldn’t reimburse me the Fitzgerald cost, because there was nothing wrong with my car. I should be angry at Fitzgerald – because there was nothing wrong with my car – and they tried to get me to pay for a new radiator. Problem is - I know there was a problem, because the stink got worse after a week – and they even admitted to adding antifreeze. I think they simply fixed the leak without replacing the damaged radiator. They probably thought it was easier to say there was no problem – rather than admitting to causing damage to my car without replacing the part they damaged. Now I'm out a substantial amount of money, have been lied to, and very disappointed with Hyundai in general. A very unhappy customer. More

The best car buying experience ever!!!!!!!!!!!!! I would first like to acknowledge that I purchased an excellent vehicle. Secondly, the persistence and patience of the staff at Sheehy Hyundai in Wald I would first like to acknowledge that I purchased an excellent vehicle. Secondly, the persistence and patience of the staff at Sheehy Hyundai in Waldorf was amazing and extremely professional. They actually care about the customers they service, specifically ( prioritizing wants and needs). I would also like to give a special thank you to James in sales for his excellent service, as well as Mrs. Laura in finance for all of her help. This team of people are extremely great at what they do, and I could not have asked for more of a dedicated and supportive team! More

Best experience! Went to this dealership to purchase my very first car! Bill made everything worth while and I came home with my brand new Elantra! Bill was very nice Went to this dealership to purchase my very first car! Bill made everything worth while and I came home with my brand new Elantra! Bill was very nice and willing to help me with all of my auto needs. He made sure I knew exactly what everything in the car did from the cruise button to blue link. I had the best experience and I'll definitely recommend them! More

Patient, Non-Aggressive salesman My wife and i were getting ready to leave the parking lot and go to another dealer, when Bill Crockett approached us in the parking lot, asking if we My wife and i were getting ready to leave the parking lot and go to another dealer, when Bill Crockett approached us in the parking lot, asking if we had any qustions. He took us inside, recognized we had been invloved with USAA purchasing cars online. He gave us that price, no hassle. Bill was not pushy and just wanted to help us get the right car at the right price. We bought a car quickly and it was ready for us immediately. We would go back to buy our next Hyundai there. We recommend Bill and his team to other car buyers. More

Wonderful car buying experience! This is the second vehicle my family has purchased from Sheehy Hyundai in Waldorf, MD. I must say, the customer service shown by this dealership puts This is the second vehicle my family has purchased from Sheehy Hyundai in Waldorf, MD. I must say, the customer service shown by this dealership puts others to shame. Our salesman, Bill Crockett, and finance person Laura really took care of us! The purchase we made is for our teenage daughter. This will be her first vehicle and a total surprise for her birthday. Bill took the time to show several cars that would be best for her. He is extremely knowledgable about the safety ratings and handling of the vehicles. The purchase was made without any pressure. After selecting the vehicle, we were in and out of the finance office in less than 30 minutes thanks to Laura...she is great! Have no hesitation about buying from Sheehy Hyundai in Waldorf, MD. More

Awesome! This has been absolutely the best dealership with the best salesman around. Bill Crockett worked to get me the best possible rate he could have got me This has been absolutely the best dealership with the best salesman around. Bill Crockett worked to get me the best possible rate he could have got me from any salesman. I drove away with a lower interest rate and a 2014 Hyundai Elantra Limited which I did not believe I could get. The staff here were very friendly and made sure I didn't need anything. Ask for Bill Crockett! He's the best. I will be purchasing every car from here from now on. More

Amazing. Bill was awesome. He listened to what we wanted and got us a great deal. I would absolutely recommend him to my family and friends! Bill was awesome. He listened to what we wanted and got us a great deal. I would absolutely recommend him to my family and friends! More

Bought a great car at a great price. My wife and I used the USAA car buyi service and Bill Crockett got in touch with us immediately, he was not pushy and just wanted to help us get the r My wife and I used the USAA car buyi service and Bill Crockett got in touch with us immediately, he was not pushy and just wanted to help us get the right car at the right price. We bought a car quickly and it was ready for us immediately. Bill was kind and cared about our needs. We would def go back to buy our next Hyundai there. We definitely recommend Bill and his team. More

Sherry Hyundai, Best in the Business! Marvin, Ricky & Brittany are the most consummate, knowledgeable professionals in car sales! From my meeting with Marvin in the lot to the time I drove Marvin, Ricky & Brittany are the most consummate, knowledgeable professionals in car sales! From my meeting with Marvin in the lot to the time I drove off in my new Sonata, I felt comfortable & assured I made the right decision to turn right after the McDonald's on Rt 301 North in Waldorf, MD! Gil Deeble More

Wow Wow Wow!"Glenn Somerville did it Above and Beyond" Glenn Somerville was a pleasant, excellent and respectful sales associate that went Above and Beyond to assist us with our new car purchase. On 7/16, Glenn Somerville was a pleasant, excellent and respectful sales associate that went Above and Beyond to assist us with our new car purchase. On 7/16,14 I submitted a quote for a fully loaded Hyundai Veloster Turbo and Glenn Somerville responded within minutes and was ready to assist us with finding the exact vehicle we wanted even though I knew it was only one of the color Vitamin C in the entire area he was able to get it in a matter of few hours. So on Saturday 7/19/14 we finally went purchase the vehicle and it was the most memorable experience we had ever had in purchasing a new vehicle we did all within 1 hour and 15 minutes and that is because Glenn had prepared our pre paperwork and the car was ready for us. What a great sale associate Glenn is he shows pride in his work so customers do not sits for hours to purchase a vehicle. We will certainly recommend Family, Friends and others to Glenn Somerville at Sheehy Hyundai to purchase there new vehicle. Also Laura Via in Finance was very pleasant to work with . Thank you very much! Simone and Anthony Simmons More