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Sheehy INFINITI of Annapolis
Annapolis, MD
552 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 552 reviews
October 10, 2022
I went to this dealership looking to buy a QX60. When I got out of the car a salesman was looking at me. I went to the ladies room first and when I came out I was in the lobby for about 10 minutes a When I got out of the car a salesman was looking at me. I went to the ladies room first and when I came out I was in the lobby for about 10 minutes and nobody came to help me. I saw 2 salesman sitting at their desk on their cell phones and I don't mean talking on their phones. Another salesman was helping a customer outside and came in and asked had any helped me. I told him no and he called one of the salesman that were at their desk to help. The salesman acted like he didn't want to sell a car. I told him what I was looking for and he pulled up on his computer what they had and that was it He didn't offer to show any of them to me or anything. I didn't feel comfortable so I left. Thanks to this dealership I went to Jim Coleman Infiniti in Bethesda and bought a QX60 where I was treated as a top priority. This is the second time I have been to this dealership and was treated like I did not exist. This is the closest Infiniti dealership to me but I really hate to have to go there. More
by Carla
Employees Worked With
I don't know his name
October 06, 2022
Excellent sales people an a great ability to follow up on the product they sell. Great and friendly service department with a very high knowledge of products offered to the public. the product they sell. Great and friendly service department with a very high knowledge of products offered to the public. More
by rukaria
Employees Worked With
Paul
September 28, 2022
Tracy was wonderful. She ensured that the issue with the vehicle was promptly identified and addressed while I waited. Tracy also clearly explained the issue, the needed She ensured that the issue with the vehicle was promptly identified and addressed while I waited. Tracy also clearly explained the issue, the needed repair and the costs. She is a 15 out of 10. I will request in the future. More
by Mickey
Employees Worked With
Tracy - sevice coordinator
August 08, 2022
Exceptional staff - sales, financing, prep - professional and efficient. Staff answered all our questions, made great recommendations, and handled delivery with respect for our time and priorities as buyers and efficient. Staff answered all our questions, made great recommendations, and handled delivery with respect for our time and priorities as buyers. More
by Thompson238
Employees Worked With
Mark Purcell
July 22, 2022
Highly disappointed in the service at the dealership bought a car 8 months ago they didn't do the service on it said it was checked out AC didn't work tried to bring it back to get fixed they want to ch bought a car 8 months ago they didn't do the service on it said it was checked out AC didn't work tried to bring it back to get fixed they want to charge me for it and I got the VIP package the best and still everything is not covered under the VIP package always got to come out of pocket I recommend no one there, make sure to inspect the vehicle because they do not they are selling lemons. More
by W.Britt84
Employees Worked With
Joe Erculiani, Chris Prender, Dennis Hunt
July 02, 2022
Sheehy Infiniti always provides quality service. They are always my first choice for any service on my car. I have trusted their service for almost 10 years. They are always my first choice for any service on my car. I have trusted their service for almost 10 years. More
by rn1lauren
Employees Worked With
Paul
June 19, 2022
Easy used car buying experience, salesman Nick Verklin was pleasant honest and apologetic that the vehicle I came to see had been sent to another dealer. After asking if I’d like to see other vehicles, wh was pleasant honest and apologetic that the vehicle I came to see had been sent to another dealer. After asking if I’d like to see other vehicles, which I did, but was set on the Honda I came for, Nick quickly rectified the situation by having a great young man named Matt Kostik drive an hour away to secure the vehicle from the other dealership. After my initial disappointment, I left the dealership with the vehicle I came for and was back in the road to Delaware before the Bay bridge traffic got crazy. Loving my new preowned😊I will definitely visit the Sheehy Infiniti Annapolis dealership and Nick again, when I trade my next vehicle, they have many beautiful new Infiniti vehicles, and very nice preowned. Ms. Oakley More
by Ms. Oakley
Employees Worked With
Nick Verklin,Garman
