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Sheehy INFINITI of Annapolis

Annapolis, MD

4.6
548 Reviews

123 Ferguson Rd

Annapolis, MD

21409

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Showing 548 reviews

August 10, 2022

I feel like sometimes they try to upsell services too much just to pad the bill More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lark
Aug 11, 2022 -

Sheehy INFINITI of Annapolis responded

LL, thank you for your feedback and high star rating! Have a great day.

August 08, 2022

Exceptional staff - sales, financing, prep - professional and efficient. Staff answered all our questions, made great recommendations, and handled delivery with respect for our time and priorities as buyers More

by Thompson238
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Purcell
Aug 08, 2022 -

Sheehy INFINITI of Annapolis responded

Thompson238, thank you for taking the time to leave a review for us at Sheehy INFINITI of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2022

Highly disappointed in the service at the dealership bought a car 8 months ago they didn't do the service on it said it was checked out AC didn't work tried to bring it back to get fixed they want to ch More

by W.Britt84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Erculiani, Chris Prender, Dennis Hunt
Jul 28, 2022 -

Sheehy INFINITI of Annapolis responded

W.Britt84, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

July 02, 2022

Sheehy Infiniti always provides quality service. They are always my first choice for any service on my car. I have trusted their service for almost 10 years. More

by rn1lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 04, 2022 -

Sheehy INFINITI of Annapolis responded

m1lauren, thank you for taking the time to leave a review for us at Sheehy INFINITI of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 19, 2022

Easy used car buying experience, salesman Nick Verklin was pleasant honest and apologetic that the vehicle I came to see had been sent to another dealer. After asking if I’d like to see other vehicles, wh More

by Ms. Oakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Verklin,Garman
Jun 20, 2022 -

Sheehy INFINITI of Annapolis responded

Ms. Oakley, thank you for taking the time to leave a review for us at Sheehy INFINITI of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 18, 2022

So far so good. Service experience with Phil top notch as usual. Use with confidence. More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil in service
Jun 20, 2022 -

Sheehy INFINITI of Annapolis responded

Thank you for taking the time to leave a review for us at Sheehy INFINITI of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 17, 2022

Excellent service and attention to detail. Fast, friendly advisors and service staff. Easy scheduling, fair and reasonable costs. More

by brucebaicar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Jun 18, 2022 -

Sheehy INFINITI of Annapolis responded

Brucebaicar1, thank you for taking the time to leave a review for us at Sheehy INFINITI of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2022

The service is always excellent, provided in a friendly, accommodating atmosphere. My car always feels like it did when it was new. It feels tight and very responsive. The wash and vacuum gives me a “new” c More

by Leapwire1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lark in service
Jun 12, 2022 -

Sheehy INFINITI of Annapolis responded

Leapwire1, thank you for taking the time to leave a review for us at Sheehy INFINITI of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 09, 2022

Received very professional service, facility was clean wait time was very reasonable for service rendered. More

by Cooldee12002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
Jun 10, 2022 -

Sheehy INFINITI of Annapolis responded

Cooldee12002, thank you for taking the time to leave a review for us at Sheehy INFINITI of Annapolis. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2022

Paul Abel explained all service work thoroughly and in layman's terms. The entire process was seamless. Customer service goes a long way -- Infiniti of Annapolis has it down pat. More

by Chanel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Abel
Jun 09, 2022 -

Sheehy INFINITI of Annapolis responded

Chanel, thank you for your 5 star rating and positive review! We are happy you received excellent customer service. We hope to see you soon, have a great day!

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