
Sheehy INFINITI of Annapolis
Annapolis, MD
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Just bought the new Infiniti Q50 and what a great experience and the car is amazing!! Dennis was fantastic! He was very professional and patient with me, which I appreciated. Everyone at the dealersh experience and the car is amazing!! Dennis was fantastic! He was very professional and patient with me, which I appreciated. Everyone at the dealership was extremely friendly and very helpful. Financing was easy and quick, the car was outside ready for me to pick up... Best car buying experience I have had in a long time. If you are looking to purchase a new Infiniti, I recommend this dealership without hesitation, I know I will definitely go back for my next Infiniti! More
Purchased a gently used 1990 Lexus RX300 with 122k on it. Was told that it was in immaculate condition for it's age and they were giving me an amazing deal at $9000, not so. Kelly Blue Book was $1000 less Was told that it was in immaculate condition for it's age and they were giving me an amazing deal at $9000, not so. Kelly Blue Book was $1000 less but the salesperson Tracey Suter said her finance manager Chris Prender that there were many new changes like new Michelin tires and new brakes so the cost was justified and they wouldn't budge..that should have been my red flag but I was trusting the Sheehy name. We purchased it April 30th, 2013.. I got it home, the battery died the next morning. After driving 1 1/2 hours from my home near the PA/MD line the day after to pick it up, the car had some loud noises while braking. The brakes were supposedly new and when I called, was told there shouldn't be a problem. It got worse after a few days so I took it to my own mechanic where I was informed it was one of the poorest brake jobs he'd ever seen. Plus, we noticed that the driver side door wasn't locking. I was told that the actuator wasn't working and needed to be replaced. After only 1 week, all these things happened with my "amazing deal". When I called the dealer, I was told that their 30 day warranty only covered mechanical issues, not electric. The other doors locked and I had no reason to suspect the driver side wasn't locking before we left the lot. Mark in service said only mechanical and that was an electrical issue...sorry! They only gave me one key, which the former owner couldn't find the key so I was out of luck. Again, not Sheehy's problem but my problem. Back to the brakes; I had to drive back another 1 1/2 hours for them to tell me everything looked fine. When I went thru specific things like how the anti-rattle clips weren't in place, the pads were not lubed properly, rotors weren't machined properly and should be replaced, I was met with an "oh-no-she knows-alot-more-than-I-do" look and was asked to wait another 45 minutes while these items were being replaced. The service manager came out to say all was fine and I could go. I also had to insist they give me an invoice for the items done. There are other mechanical things that were wrong as well like the antennae motor gears were stripped, which not their problem. The sad part is we liked the Lexus ride but needed a van so we had to trade in the car to another dealership. We lost over $5000 and a ton of trust in car dealers. I was trusting that Sheehy Infiniti would live up to the integrity it touted and was sorely disappointed. I will never purchase from them or any of their affiliates. I cannot stress enough to others I run into that I wouldn't trust their dealership for any car needs. Ever. More
What a wonderful experience. This is the second time we have purchase a vehicle from Mr. Dennis Hunt at Sheehy Infiniti. Mr. Hunt is such a professional and he is extremely knowledgeable and patient. He wa have purchase a vehicle from Mr. Dennis Hunt at Sheehy Infiniti. Mr. Hunt is such a professional and he is extremely knowledgeable and patient. He was very determined that we knew everything about the vehicle before we drove off. In addition to Mr. Hunt, everyone w met was friendly and made us seem like family. This is the spot if you are considering a new Infiniti. More
I live in Reston, VA and you would think after buying 4 Infiniti's I would go to my local dealer... Not a chance. The customer service, pricing, and ease of doing business is what makes me come back to She Infiniti's I would go to my local dealer... Not a chance. The customer service, pricing, and ease of doing business is what makes me come back to Sheehy. Nick is a true professional as well as everyone else you encounter there. If you want to buy your car and be trated like a VIP go to these guys! More
I made three visits to Sheehy Infiniti while car shopping within the past week and worked with Dennis Hunt. Fantastic salesman. Knowledgeable, friendly, patient, and fun to make this big decision with. Beaut within the past week and worked with Dennis Hunt. Fantastic salesman. Knowledgeable, friendly, patient, and fun to make this big decision with. Beautiful showroom. Walked out with a new car tonight (JX35). Highly recommend this dealer and this salesman. More
I was referred to Sheehy Infiniti by a friend of mine who had just purchased from there. I was originally interested in purchasing a new Lexus IS250 but after hearing all the amazing praises of Infiniti I fi had just purchased from there. I was originally interested in purchasing a new Lexus IS250 but after hearing all the amazing praises of Infiniti I figured I should atleast stop by to give them a shot. WOW am I glad I did. The brand really does sell itself.... Power, performance, handling, technology, style. And bang for buck. The salesperson made it a very easy. Nick Suter was my salesperson and would recommend anyone in the market for a new Infiniti to go see him. Also, the dealership itself is a palace, what a beautiful place. More
If there was away to rate more then five star I would without hesitation! Friendly and worked hard to get me the car of my dreams! Derek when above and beyond to make sure I got everything I wanted. I'm without hesitation! Friendly and worked hard to get me the car of my dreams! Derek when above and beyond to make sure I got everything I wanted. I'm definitly be back! Thanks More
We came to Sheehy to get a used vehicle because the SUV we had was in an accident -- Dennis Hunt found us a GREAT SUV; he was patient; went over our papers carefully so that we could understand the entire we had was in an accident -- Dennis Hunt found us a GREAT SUV; he was patient; went over our papers carefully so that we could understand the entire purchasing process. We thank him for getting us this great vehicle and for his prompt and professional service. More
Was looking for a reliable and affordable "first car" for my daughter Samantha. After a countless number of phone calls, visits, and emails to other dealerships, Nick Suter at Sheehy Infiniti made i car" for my daughter Samantha. After a countless number of phone calls, visits, and emails to other dealerships, Nick Suter at Sheehy Infiniti made it very easy. I initially called for a car that I had seen on cars.com. I called the dealership to check availability and to no avail, the vehicle was sold earlier that day. The salesperson Nick who answered the phone did however start asking questions in regards to what specifically I was looking for in a vehicle. This is what sold me on this dealership. Every other placed I called or email seemed only interested in selling a car, not interested in getting me what I, the customer, wanted. Sheehy did though. Will be in the market to replace my wifes car soon and will definitely be giving them a call. Thanks guys! More
Go with Trent Covington! I have visit BMW, Mercedes and Lexus of Annapolis and no one can come to par with Trent. He and Infiniti of annapolis is the best dealer I have ever come in contact with...EVER! Tr Lexus of Annapolis and no one can come to par with Trent. He and Infiniti of annapolis is the best dealer I have ever come in contact with...EVER! Trent is a professional and meets all your needs as a customer. He is organized and knowledgable about any and ever car. The best quality about him, is that he is real. He is not like all the other dealer who just try to sell you any and every car that they have on the lot. Trent listens and takes all your preferences into consideration in order to meet the optimal outcome. We bought a pre-owne Mercedes from Infiniti because it met my needs as oppose to the inifiniit. However, I will stay in contact with this business and as long as Trent is a employee, manager, owner there, I will be dedicated to use him as my point of contact in the vehicle business. Trent, thank you for your expedite efforts, time and professionalism this past week. Good luck in all your endeavors and I will be sure to keep in touch. More