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Sheehy INFINITI of Annapolis
Annapolis, MD
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
March 26, 2021
I had the worst experience with this dealer. It took me nearly 6 months to receive valid tags. Further, I incurred out of pocket expenses that were not reimbursed despite promises from the general manager. nearly 6 months to receive valid tags. Further, I incurred out of pocket expenses that were not reimbursed despite promises from the general manager. Highly suggest you shop elsewhere. Truly don’t understand who is completing these reviews. Stay away!!!! More
by Delaware Man
Employees Worked With
General Manager Chris
February 01, 2021
I have been a customer since 2008 and I have never been dissatisfied. Paul Abel is superior and I know that I am in excellent hands. Only once in 13 Paul was off the day when I took my car in but the serv dissatisfied. Paul Abel is superior and I know that I am in excellent hands. Only once in 13 Paul was off the day when I took my car in but the service agent was very good!! More
by r0ze
Employees Worked With
Paul Abel
November 01, 2020
Excellent service. Staff members are very professional and willing to assist in any problems that occur. My consultant, Paul Abel is a gem. He always make sure my car is in tip top shape. I purchased my F and willing to assist in any problems that occur. My consultant, Paul Abel is a gem. He always make sure my car is in tip top shape. I purchased my FX35 in 2009 and would not think of taking it any place else for service. As a matter of fact...when I bought my car, management personally delivered it to my home. Now that's what I call service. More
by trentonnc
Employees Worked With
Chris Prender
September 23, 2020
Excellent professionalism and service, always!! From purchasing my vehicle to servicing my vehicle, the staff there has always been excellent. They have a very professional staff and a great product! E purchasing my vehicle to servicing my vehicle, the staff there has always been excellent. They have a very professional staff and a great product! Edward James More
by donnie.james
Employees Worked With
Summer, Service Advisor
August 05, 2020
Purchasing a vehicle Came in and bought a use car. Was greeted by sale consultant Nick Verklin great guy. The process was smooth despite a little glitch on my end. The tea Came in and bought a use car. Was greeted by sale consultant Nick Verklin great guy. The process was smooth despite a little glitch on my end. The team worked out a great deal for me. Staff was very professional, friendly and helpful. Excellent customer service. More
by kimesha
Employees Worked With
Nick Verklin (Sales), and guy in finance that worked wth Nick
July 21, 2020
From purchasing my vehicle to servicing my vehicle, the staff over there has been Stellar. They have a very professional staff and a great product! staff over there has been Stellar. They have a very professional staff and a great product! More
by Jackie S
Employees Worked With
Greg in sales. Phil in service
July 19, 2020
Excellent customer service .. Will only have my car serviced at this dealership.. No gimmicks and it’s a very clean and trustworthy establishment.. This service department always exceeds my expectation serviced at this dealership.. No gimmicks and it’s a very clean and trustworthy establishment.. This service department always exceeds my expectations More
by taker501
Employees Worked With
Tracy Suter
June 27, 2020
The do a great job servicing my vehicle. They are very knowledgeable and always respectful. They tell you how much it's going to be, and never try to run the price up. knowledgeable and always respectful. They tell you how much it's going to be, and never try to run the price up. More
by miked706
Employees Worked With
Tracey Suter
March 15, 2020
Sheehy personnel are all always helpful and friendly for. Management to Service. My Svc Advisor Paul Abel is always professional and personable to my needs Management to Service. My Svc Advisor Paul Abel is always professional and personable to my needs More
by Mr CM BIQ50
Employees Worked With
Paul Abel, Dennis Hunt
January 24, 2020
Beware-Beware-Beware!!! Snakes within!!!! I wrote a review on April 17, 2016 praising my salesman (Joshua Brown) and the dealership as a whole but as of today January 24, 2020 I change my orig I wrote a review on April 17, 2016 praising my salesman (Joshua Brown) and the dealership as a whole but as of today January 24, 2020 I change my original view and perspective of that salesman (Joshua Brown) and dealership. I originally went in with a pre-approved check from my credit union to purchase a vehicle; after some questions Joshua Brown asked if it was ok for him to talk to his finance manager and team to see if they could beat terms of my agreement with my credit union. I stated “sure go ahead”. He came back with his offer that we agreed upon because it met my specific terms requested. Initially I felt comfortable and a level of trust so I signed off on the paperwork and finalized the deal. However, in review of the terms of the agreement I noticed that the paperwork shows that the terms is for 72 months instead of the 60 months I specifically agreed upon. So, with that being said I acknowledge that I made an error in trusting a salesman and the dealership as well as not paying close attention to every detail typed/printed on the contract agreement. And the lesson in total is “don’t trust the snakes(Joshua Brown,Finance Dept. and etc.) that I encountered” and review all paperwork with a fine toothed comb/magnifying glass to make sure they don’t get over on you... Beware-Beware-Beware!!!! More
by Orlando S.
Employees Worked With
Joshua Brown
