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Sheehy INFINITI of Annapolis

Annapolis, MD

4.7
558 Reviews

123 Ferguson Rd

Annapolis, MD

21409

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Showing 70 service reviews

December 04, 2025

Excellent, very professional and trustworthy. They treat you like a family and give you details information about the problem and how it can be fixed. It was very happy experience for me Thank More

by aabdouh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service , Chris Prender
Dec 07, 2025 -

Sheehy INFINITI of Annapolis responded

aabdouh1, we are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 26, 2025

Very customer oriented. It is a pleasure to have them service my vehicle. I recommend them highly!!! More

by kryssenterprises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Matt
Dec 01, 2025 -

Sheehy INFINITI of Annapolis responded

kryssenterprises, we are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 25, 2025

This dealership provides friendly and professional service. My service provider (Phil Lark) is extremely knowledgeable and trustworthy. Two requirements that puts me at ease whenever I come in for ser More

by drqueen20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lark and Phil Matthews
Dec 01, 2025 -

Sheehy INFINITI of Annapolis responded

drqueen20, we are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2025

Extremely pleased with appointments, my service advisor. Also happy with video provided by mechanic. Wait time for vehicle service to be completed is terrific too. More

by suesan49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Suter
Oct 08, 2025 -

Sheehy INFINITI of Annapolis responded

We are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2025

Sheehy Infiniti of Annapolis is an excellent dealership with great customer service and a very knowledgeable and professional team. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lark, Chris Prender
Jul 04, 2025 -

Sheehy INFINITI of Annapolis responded

Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at SHEEHY INFINITI OF ANNAPOLIS. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 14, 2025

Prompt professional advice and service. Thorough review of all systems. Vehicle returned when promised and clean. More

by pkrezk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Abel
May 16, 2025 -

Sheehy INFINITI of Annapolis responded

pkrezk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at SHEEHY INFINITI OF ANNAPOLIS. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 04, 2025

During my service visit the sensors were not cleared so 2 days later the oil change, pit and tire reminders started popping up again. They also forgot to replace the oil change mileage sticker. More

by mmbutterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel-Service
Apr 06, 2025 -

Sheehy INFINITI of Annapolis responded

mmbutterfly, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 26, 2025

Sheehy Infiniti is exceptional in every way. Paul Abel, my service manager, is professional, extremely knowledgeable, accommodating and an overall pleasure to work with. He has helped keep my 20 More

by dialapri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Abel
Feb 26, 2025 -

Sheehy INFINITI of Annapolis responded

Thank you, dialapri, for your wonderful feedback! We're glad to hear that Paul provided you with exceptional service during your service visit!. Hope to see you soon, have a great day!

December 06, 2023

Excellent service by conscientious people who go out of their way to understand how they can best help to meet your needs. I have relied on this team for maintenance of my Infiniti automobiles for almost t More

by SubBuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Dec 08, 2023 -

Sheehy INFINITI of Annapolis responded

SubBuilder, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF ANNAPOLIS. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

October 23, 2023

Great dealership and Phil is the best service manager. He is great, respectful and helpful and so knowledgeable. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Oct 24, 2023 -

Sheehy INFINITI of Annapolis responded

JB, we're happy you found our staff to be so supportive during your experience here at SHEEHY INFINITI OF ANNAPOLIS. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

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