Sheehy INFINITI of Chantilly

Sheehy INFINITI of Chantilly is a great dealership I started my car search on line. Chuck Vanderwall immediately sent me an email asking if he could be of assistance and gave me his background. This I started my car search on line. Chuck Vanderwall immediately sent me an email asking if he could be of assistance and gave me his background. This immediately made me think that he was more than just a salesman out for the commission. When I responded to Chuck that I was going to be out of town for a week, he immediately asked when would be a good time to follow up with me. He did follow up when I was back. We set an appointment for 9/20/19. When I got to the dealership, Chuck was still with another customer. Instead of short changing either customer, he asked Isaiah Townsend to help me. Isaiah took me on the test drive, answered all my questions, and made the sale. Both Isaiah and Chuck were very professional and very pleasant to deal with. They both also did something which I found refreshing - in the past when I have purchased vehicles, I have been patronized because I am a woman. I did not get that from either of these two gentlemen and that was a nice change. More

Sheehy is THE BEST! I found a used car at the Sheehy Chantilly Infiniti dealership on Friday 9/13, I emailed them and Lance promptly shot me a text asking when I could co I found a used car at the Sheehy Chantilly Infiniti dealership on Friday 9/13, I emailed them and Lance promptly shot me a text asking when I could come in, we decided on Saturday morning since we lived an hour plus away from the dealership. When we arrived at the dealership no less than 2-3 people asked us if we were okay if we needed any help, I let them know I was looking for Lance or Chuck. We find Chuck and he offers us beverages making sure that we were all good. Everything went off with out any issues we were in and out in less than 2 hours, I am pretty sure it took longer to get there than to actually buy the car. Shout out to Chuck Vanderwall for being so great to us while we were there. Additionally Dave Barwinczak in Finance was exceptionally efficient at getting me in and out with all of the papers signed in no time. I would 100% recommend Sheehy to any of my friends and Family. My Brother in Law had an equally amazing experience TWICE at the Sheehy Volkswagen of Springfield earlier this year. Sheehy is a customer focused dealership and it really shows. I don't think I will ever buy a car from another dealership. Thank you to everyone for making my purchase so seamless. More

Not Your Average Car Dealer Sheehy is not your average car dealer! They are just heads above the pack when it comes to focusing on, and showing real genuine interest in their cu Sheehy is not your average car dealer! They are just heads above the pack when it comes to focusing on, and showing real genuine interest in their customers. What I was impressed with the most is how patient they were during the entire purchasing process of our new QX60. We were able to test drive the two vehicles we had selected before making a final choice of the QX60. I was initially interested in only the 2020 model, but our salesman, Dennis Dunning informed me that while that decision was entirely up to me, he could help me save a lot more if I considered the 2019 model. Dennis had contacted me periodically via cell phone, email and text before my wife and I were finally able to make an appointment to come in and test drive. He was waiting for us when we arrived and greeted us like we were family; which is not what your average car dealer does these days. After we had decided we wanted to purchase the QX60, with the option packages I had previously advised Dennis that I wanted, it came down to exterior and interior color selection. Dennis immediately went to work and in 10 minutes or so found the vehicle with all of the options we wanted! All of the paperwork was completed seamlessly, and the car was delivered on the day and time we selected that was most convenient for us. During the test drive process Dennis took a lot to time going over the technical aspects of the vehicle and how things worked; which included us viewing several videos, and downloading a nifty app. This is a clear example of why I say, Sheehy is not your average car dealer. I can honestly say after having purchased and leased numerous vehicles over the years (lots of years) this was one of the most pleasant experiences we have ever had! More

Felt Like Home Awesome Dealership, Awesome Sales Expert! Treated me like I was family, played with my kids and sincerely also fed them! Straight forward no BS, hig Awesome Dealership, Awesome Sales Expert! Treated me like I was family, played with my kids and sincerely also fed them! Straight forward no BS, highly recommend. More

Just purchased a QX60 Dennis was patient and offered to go over the car details in full if i had any questions. Buying a car is stressful and we are very particular. No iss Dennis was patient and offered to go over the car details in full if i had any questions. Buying a car is stressful and we are very particular. No issues so far with their customer service. More

Great costumer service!!! Overall jus a great experience dealing with this dealer and sales person!! Isaiah answer all the questions I had about the vehicle and kept communicat Overall jus a great experience dealing with this dealer and sales person!! Isaiah answer all the questions I had about the vehicle and kept communicating through out the whole process. Thanks. More

Great Dealer I went into the Sheehy Infiniti of Chantilly to buy an used vehicle I found online. The dealership was honest and fast, everything came as promise I went into the Sheehy Infiniti of Chantilly to buy an used vehicle I found online. The dealership was honest and fast, everything came as promised, service was outstanding, price was fair and every employee we met was very friendly. More

Great dealership- quick and honest transaction Chuck Vanderwall was very professional and made us feel comfortable from the initial conversation. I will buy from him again. I highly recommend this Chuck Vanderwall was very professional and made us feel comfortable from the initial conversation. I will buy from him again. I highly recommend this dealership. More

Finding The Perfect Car Sales Expert Is Just As Important Isaiah Townsend , truly a professional who gave my family and I the red carpet treatment. Thank you for the perfect QX70 and being the perfect Car Sal Isaiah Townsend , truly a professional who gave my family and I the red carpet treatment. Thank you for the perfect QX70 and being the perfect Car Sales Expert. Truly a great experience , We need more sales expert like Mr. Townsend, who believes in quality customer service. RLJ More

Best Dealership in DC Metro Ares I just purchased my 4th Infiniti from this dealership and would not consider going anywhere else. The salespeople do not pressure you but instead want I just purchased my 4th Infiniti from this dealership and would not consider going anywhere else. The salespeople do not pressure you but instead want to ensure you get exactly what you are looking for and are not happy until you are happy. They go above and beyond to make the customer satisfied. Outstanding staff. Thank you George Khalil and Chuck Vanderwall for everything. More