Sheehy INFINITI of Chantilly

Lance Cote - 2107 Q50 Lance was very helpful with the entire sales process, which went smoothly. He went over all aspects of the car. The test drive really showed how well Lance was very helpful with the entire sales process, which went smoothly. He went over all aspects of the car. The test drive really showed how well the vehicle performs. More

Lance Cote - Infiniti Q50 Hybrid I did a lot of research prior to purchasing my vehicle, and Sheehy fit everything I was looking for: brand dealership, great reviews online, no haggle I did a lot of research prior to purchasing my vehicle, and Sheehy fit everything I was looking for: brand dealership, great reviews online, no haggle pricing, etc. And, they truly lived up to my expectations. Sheehy had a great deal on a CPO Infiniti Q50 Hybrid and a G37, so I sent a message to Sheehy to see if the vehicles were still available. Chuck Vanderwall immediately contacted me and within a few days I set up an appointment to test drive them. When I arrived, Chuck Vanderwall was working with another customer, however, Sheehy immediately sent Lance Cote to help me out. He was very knowledgeable (knowing everything I had researched and more), answered all my questions, and was very pleasant to work with. I never felt pressured to buy and only got the feeling that he wanted me to be comfortable and happy with the car. I liked their test drive course since it allowed for both city and highway driving. After testing the Q50 and G37, I settled on the Q50. Lance, without any hesitation, assisted me in checking over the car (e.g., sitting in the drivers seat while I examined the head and brake lights and making sure all of the accessories worked). Once I looked over the car, the paperwork process began. I intended to finance the vehicle and already had a great rate from my credit union. Sheehy was able to best that offer, only increasing my satisfaction with this dealership. I had to wait a little while another customer was going through their paperwork, but, during this time, Lance engaged in pleasant conversation and made sure I was comfortable (even going as far as to replace my empty water bottle without me even realizing it). Once it was my turn, I went through signing all the documentation and was now the proud owner of a car. Before I left, Lance gave me his business card and told me to contact him anytime I needed anything; that his service extends beyond just purchasing the car. And, this held true; my backup key-less remote was not working, and, after sending him an email, he immediately put me in touch with someone to assist me - on his day off, no less. Overall, I had a pleasant buying experience, and Lance was a huge part of that. I would recommend Sheehy Infiniti of Chantilly, not for only great and fair prices, but for excellent customer service as well. More

Outstanding Experience for Out of town buyer I came all the way from OHIO to purchase a vehicle at this dealership. I worked with Lance Cote and he made this a very convenient and comfortable exp I came all the way from OHIO to purchase a vehicle at this dealership. I worked with Lance Cote and he made this a very convenient and comfortable experience. More

No Hassle New Car Joe Davison is easy to work with. He took more than enough time to answer all of my questions during my visit. After a test drive he was available but Joe Davison is easy to work with. He took more than enough time to answer all of my questions during my visit. After a test drive he was available but let me continue to browse while deciding to make an offer (no pressure - which is appreciated) This was the best car buying experience I've had. If you want an Infinity, I recommend Joe @ Sheehy in Chantilly. More

Easy Purchase Conversed with Mack on line, went in later same say, left with the car. Had financing lined up, but the finance office obtained a better rate for us Conversed with Mack on line, went in later same say, left with the car. Had financing lined up, but the finance office obtained a better rate for us. While time consuming as always, no complaints, no hard negotiation, just a fair sales price and an easy purchase. Mack was easy to work with, communicated well and was helpful. More

Great Experience Outstanding experience all around. Chuck Vanderwall was more than helpful. He was very professional and went above and beyond to ensure I was comforta Outstanding experience all around. Chuck Vanderwall was more than helpful. He was very professional and went above and beyond to ensure I was comfortable with my purchase. I highly recommend him as your salesman. More

Buying my new 2017 QX80 with Mackenzie McDonald I truly appreciate Mack's pati nice and help in getting me the vehicle I wanted with all options and trading in my 2013 expedition for my new 2017 QX8 I truly appreciate Mack's pati nice and help in getting me the vehicle I wanted with all options and trading in my 2013 expedition for my new 2017 QX80. The financing process was quick and simple and their service was far and beyond the best I have received in any dealership. I usually buy a new car every 3 yrs as I drive too much to lease. I truly hope to keep this car longer than 3 yrs as it drives smoothly and has many options of comfort, luxury and safety for me and my family. Mack allowed me to drive a car off the lot while waiting for my vehicle to arrive, answered all my questions and even gave me a tutorial on the vehicle the next day as I couldn'5 stay longer the day I bought the vehicle. I would recommend the dealership with 5 stars to anyone looking for great service, hospitality from all as you walk through the doors. Thanks to Sheehy for all their help in making me a happy and proud customer. As I plan for new vehicles I will definitely stick with Infiniti. More

Great Experience Lance was very helpful and they recertified the car because the it arrived from another location. The financing was very quick and easy as well. Lance was very helpful and they recertified the car because the it arrived from another location. The financing was very quick and easy as well. More

Great experince We had a wonderful experience with Sheehy Infiniti ! JB Reid, our sales Expert, was patient and helpful. I have owned a New Infiniti vehicle since 20 We had a wonderful experience with Sheehy Infiniti ! JB Reid, our sales Expert, was patient and helpful. I have owned a New Infiniti vehicle since 2013 and then purchased a 2nd Infiniti used last year, we were experiencing some difficulty with the car, the dealership really went above and beyond to help us replace this car and get us into a vehicle we feel good about. We decided to Lease the new vehicle and that process was quick and painless. I feel this dealership will be our dealership of choice when we decide to replace the 2013, but my expectation is that that vehicle will be several years older before that day comes. We love our new Infiniti as much as I love my 2013 when I bought it new. We are truly a total Infiniti family. More

Authorized credit check under false pretense I purchase a 2013 Infiniti on November 25, 2016. Since I was out of town, I decided to use my bank to finance this vehicle. There were not any negotia I purchase a 2013 Infiniti on November 25, 2016. Since I was out of town, I decided to use my bank to finance this vehicle. There were not any negotiations on price reductions unless I considered using the dealership financing. I politely declined several times and proceeded with the purchase. I was given a form to fill out and was told it was to prove my identity. I stated once again that I wasn't applying for credit I already had a loan secured. They gave me a whole spill about how they have to confirm my identity, prevent terrorism, etc. and that in no way would this show up on my credit report, it was standard and all dealerships required it. I made it very clear once again that I do not authorize them to run my credit. Of course I was reassure that they wouldn't. A month later, as I am checking my credit report, I noticed a hard inquiry from a finance institution on the day my purchase was made at Sheehy Infiniti of Chantilly. I knew I should have walked away from this purchase upon being ask to fill out that form! I gave permission by signing the form under false pretenses.. A big lesson learned here. I actually enjoyed the process until that form was given to me to fill out. I plan to take this matter further. More