
Sheehy INFINITI of Chantilly
Chantilly, VA
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Authorized credit check under false pretense I purchase a 2013 Infiniti on November 25, 2016. Since I was out of town, I decided to use my bank to finance this vehicle. There were not any negotia I purchase a 2013 Infiniti on November 25, 2016. Since I was out of town, I decided to use my bank to finance this vehicle. There were not any negotiations on price reductions unless I considered using the dealership financing. I politely declined several times and proceeded with the purchase. I was given a form to fill out and was told it was to prove my identity. I stated once again that I wasn't applying for credit I already had a loan secured. They gave me a whole spill about how they have to confirm my identity, prevent terrorism, etc. and that in no way would this show up on my credit report, it was standard and all dealerships required it. I made it very clear once again that I do not authorize them to run my credit. Of course I was reassure that they wouldn't. A month later, as I am checking my credit report, I noticed a hard inquiry from a finance institution on the day my purchase was made at Sheehy Infiniti of Chantilly. I knew I should have walked away from this purchase upon being ask to fill out that form! I gave permission by signing the form under false pretenses.. A big lesson learned here. I actually enjoyed the process until that form was given to me to fill out. I plan to take this matter further. More
Thanks Chuck and Lance! Chuck and Lance helped me to buy lovely QX 60 and they were very helpful, nice, and professional. The buying process was smooth and pleasant. I highly Chuck and Lance helped me to buy lovely QX 60 and they were very helpful, nice, and professional. The buying process was smooth and pleasant. I highly recommend Chuck and Lance in Sheehy Chantilly. More
Great Buying Experience! Chuck met us as we arrived, with his big smile, a hardy handshake. He possesses a very friendly and warm personality. Throughout the buying process, Chuck met us as we arrived, with his big smile, a hardy handshake. He possesses a very friendly and warm personality. Throughout the buying process, his promise of great customer service, consistent communication and follow through never wavered. He exhibited a wiliness to listen, and an honest desire to try to accommodate, our needs. Chuck did an excellent job of meeting all our needs and checking all the boxes from what we wanted in a new vehicle to working hard with his management and finance team to get a deal that worked with our budget. We were so impressed with our first experience, that we decided to get a second vehicle to replace my leased vehicle since the lease was about to expire. So, we went a couple of days later. That is right, we now own a JX35, and a leased QX50 and we cannot be happier! Make sure you go see Chuck, he is very knowledgeable, but more importantly, he and the rest of the Sheehy Team can make it happen! More
Lance is No.1 After getting our QX60 from Lance, we can see why he is rated No.1 sales in Infiniti nation wide. He is welcoming, honest, knowledgeable, really helpe After getting our QX60 from Lance, we can see why he is rated No.1 sales in Infiniti nation wide. He is welcoming, honest, knowledgeable, really helped us to get the best deal. Definitely a model sales and highly recommended. More
LANCE did an Excellent Job! I got my 2017 Infiniti QX60 from Sheehy Infiniti, Chantilly. Lance was my Sales Person and he made a no nonsense deal and helped with a smooth transit I got my 2017 Infiniti QX60 from Sheehy Infiniti, Chantilly. Lance was my Sales Person and he made a no nonsense deal and helped with a smooth transition of vehicle purchase. The entire process was simple and made buying experience pleasurable. I recommend Lance highly if you are looking for some peace of mind in buying a vehicle. More
JB IS AN INVALUABLE ASSET FOR SHEEHY INFINITI OF CHANTILLY JB had everything ready for me as soon as I got there. My time was not wasted and got the deal I wanted. THANK YOU JB had everything ready for me as soon as I got there. My time was not wasted and got the deal I wanted. THANK YOU More
If you buy from Sheehy come see Lance. Wasn't really in the market for a new car but I found a deal I couldn't turn down & Lance was the best salesperson I've ever dealt with out of the 14 Wasn't really in the market for a new car but I found a deal I couldn't turn down & Lance was the best salesperson I've ever dealt with out of the 14 cars I've owned. Lance made the buying process easy, painless & quick. I'd highly recommend seeing him if you plan to purchase an Infiniti. More
Hassle free experience Lance was honest, patient and answered all our questions. He followed up regularly after the purchase and let us know that he was available if we had Lance was honest, patient and answered all our questions. He followed up regularly after the purchase and let us know that he was available if we had any questions about. Overall, it was a very pleasant experience. We are really enjoying our new SUV! More
Talk to Chuck Chuck Vanderwall is knowledgeable, kind, and easy to talk to. He's honest and open in his approach. There's absolutely no pressure. He's there to help Chuck Vanderwall is knowledgeable, kind, and easy to talk to. He's honest and open in his approach. There's absolutely no pressure. He's there to help you. He puts the customer first. In my experience, he knew I was ready to buy and he was there to encourage and answer all my questions, but he also knew when to let me think things over. He made me comfortable. Best buying experience I've had, and I'm so so so pleased with my purchase. More
2012 Certified Infiniti QX56 I give Chantilly Infiniti a Five Star rating. I found a pre owned certified Infiniti QX56 for sale online at Chantilly. I live in Baltimore & did mo I give Chantilly Infiniti a Five Star rating. I found a pre owned certified Infiniti QX56 for sale online at Chantilly. I live in Baltimore & did most of my negotiation & paperwork via telephone & text message. Got off of work in Baltimore, drove a hour & a half to Chantilly, the vehicle was cleaned & detailed, fell in love with it on the test drive. The sales & finance team had all paperwork done, I signed it & completed the sale ... a painless process !!! More