
Sheehy INFINITI of Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 666 reviews
Phenomenal Customer Service Our experience with this dealership was one of the best I've had. Scott Fair was helpful in so many ways. He was informative and answered all of our q Our experience with this dealership was one of the best I've had. Scott Fair was helpful in so many ways. He was informative and answered all of our questions; was even able to help us better understand the leasing process. On top of that he was not pushy and extremely patient with our indecisions. Upon first dealing with Scott, he took the time to find out what we were looking for and what our needs were. Searched not only his lot, but also sister lots to get us in the perfect vehicle. As we started to talk numbers, Scott and the management team worked with us, knowing our budget and didn't try to get us in a vehicle we were not able to afford. When we decided to sign the paperwork, it was late in the evening, and the whole team worked quickly to get the car ready, paperwork completed and get us out the door without struggle. I liked how they worked as a team, and not as individuals. Scott's friendly attitude and understanding of our needs made it feel like we'd been friends for a long time. Definitely recommending Sheehy Infiniti, especially Scott Fair, to everyone I know! More
Tremendous Dealership Our Experience with Scott Fair and the Executive Management team made our experience at Sheehy Infiniti absolutely amazing. Scott was simply amazing Our Experience with Scott Fair and the Executive Management team made our experience at Sheehy Infiniti absolutely amazing. Scott was simply amazing to say the least and we are so grateful to have had him as our sales representative. As he did everything in his power to ensure a great experience, a fair price on our QX80, and even brought my wife's second key directly to our home. Talk about servant leadership; we will tell everyone we know about the dealership, but more importantly Scott Fair. Blessings Eddie & Sonya Mason More
Craig and Lance did an excellent job They worked as a team when one was not available. I shopped for several cars and they were the most professional by far. Quickly gave me a brochure They worked as a team when one was not available. I shopped for several cars and they were the most professional by far. Quickly gave me a brochure as I requested, showed by the different color and model options and test drove the car. easily arranged the pickup. Best experience I have had buying cars in 45 years. Craig was my main man. More
Great experience J.B was my salesman and he exceeded my expectations. Very kind and not pushy at all. Very happy I worked with him and will recommend him to my frien J.B was my salesman and he exceeded my expectations. Very kind and not pushy at all. Very happy I worked with him and will recommend him to my friends! More
I live for customer services they made me feel special AGAIN CUSTOMER SERVICE AND CHUCK WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK I BOUGHT AND HE TREATED ME LIKE I WAS HIS ONLY CUSTOMER AND I KNOW IM NOT BUT AGAIN CUSTOMER SERVICE AND CHUCK WAS VERY KNOWLEDGEABLE ABOUT THE TRUCK I BOUGHT AND HE TREATED ME LIKE I WAS HIS ONLY CUSTOMER AND I KNOW IM NOT BUT AGAIN THE ENTIRE TEAM MADE ME FEEL SPECIAL AND WITH A LOT OF PLACES THESE DAYS ITS A LOST ART FORM THE HOLE TEAM THEY ARE NOW FAMILY AND IM BIG ON FAMILY More
Personalized buying experience, no hassle, quick close Went to Sheehy Infiniti after researching and driving many other competitive SUVs. Researched Sheehy's available inventory online before heading out t Went to Sheehy Infiniti after researching and driving many other competitive SUVs. Researched Sheehy's available inventory online before heading out there for a test drive. Called ahead and had a sales person lined up for our arrival. Paul was personable and knowledgeable about the product he was selling. We knew we were getting a lot of vehicle for the price and this was the second vehicle we have purchased from a Sheehy dealership. We appreciated the straight-forward money talk and a relatively quick close on the sale. We know this can be both a tedious and laborious process for the buyer and the seller. We definitely recommend our Infiniti Q60, Sheehy Infiniti of Chantilly, and our sales person, Paul Blake to friends and family...and others interested in purchasing this vehicle. More
Great Experience I was pleased with the customer service I received. Isiah was able to locate a QX50 with my personalized specifications. He and his manager worked t I was pleased with the customer service I received. Isiah was able to locate a QX50 with my personalized specifications. He and his manager worked to get me a price that made everyone happy. More
Excellent customer service We received excellent customer service from Lance. We purchased a QX60 from Lance he was extemely knowledgeable about the car and helped setup all th We received excellent customer service from Lance. We purchased a QX60 from Lance he was extemely knowledgeable about the car and helped setup all the features that needed programming before we left the lot with our new car. Lance's follow up after purchasing the car has been awesome, making sure any questions or concerns we have are addressed. He made the car buying experience very easy and actually fun. More
Great car buying experience with Joe Davison My husband and I went to Sheehy Infiniti of Chantilly last Satruday. Joe Davison greeted us at the parking lot. He was very helpful and patient with u My husband and I went to Sheehy Infiniti of Chantilly last Satruday. Joe Davison greeted us at the parking lot. He was very helpful and patient with us. He took time to explain everything even though we walked there right before closing time. He is very friendly and knowledgeable sales man. We had a great car buying experience with him. I love our new car. Kamala & Milan (Ashburn) More
Nice guys over there My wife and I met with JB over the weekend. He was very professional and friendly. Even though we did not make a deal at the end due to the size issue My wife and I met with JB over the weekend. He was very professional and friendly. Even though we did not make a deal at the end due to the size issue, JB and his manager disclosed all available options including the prices to us. It was my best visit to a car dealer. We really appreciate the efforts they made. More