
Sheehy Lexus of Annapolis
Annapolis, MD
Filter Reviews by Keyword
By Type
905 Reviews of Sheehy Lexus of Annapolis
Sheehy Lexus Delivers! Absolutely superb dealership. I recently moved back to the states and needed a new SUV for my family as soon as they arrived. Edward Jackson and Doug King went above and beyond to I recently moved back to the states and needed a new SUV for my family as soon as they arrived. Edward Jackson and Doug King went above and beyond to work with me from 13 time zones away, so that my wife had a new GX460 literally waiting for her the moment she flew into town. Great price, service, and the exact car we wanted with no surprises. I went back and bought myself an IS250 from Edward a few months later and it was the easiest car purchase I have ever made. I would highly recommend Sheehy Lexus. Thanks to Edward Jackson and Doug King for providing us with fantastic service and two great buying experiences. More
Great experience. Not pushy Ernie did an excellent job of explaining how all the features work. The new cars have so many electronics & can be very confusing. When I drove away i Ernie did an excellent job of explaining how all the features work. The new cars have so many electronics & can be very confusing. When I drove away in my new Lexus, I felt comfortable. More
Johnny Salinas, Kelly Hollis & Shandrial Hudson I just purchased a 2014 CT200H from Sheehy Lexus with the help of the above representatives. My Dad has purchased 46 cars in his lifetime and while th I just purchased a 2014 CT200H from Sheehy Lexus with the help of the above representatives. My Dad has purchased 46 cars in his lifetime and while this my first, My Dad stated that in all these years, he has never had such a welcome an interested interaction with a car dealership. Since I had wanted my Dad to travel to Annapolis with me to make sure I was signing the correct things and he had a Doctor appointment the day we were going to take delivery, Johnny Salina traveled an hour to our home as a courtesy to us, but that gesture spoke volumes about this dealership and specifically Johnny. My Dad has purchased his Lexus vehicles from another Lexus dealer much closer but told me that going forward, he intends to use Sheehy Lexus! Anyone knowing my Dad would know that him saying that was a major compliment and a testament as to how impressed even he was. So to the staff named above, I sincerely thank you and am happy to refer anyone to Sheehy Lexus of Annapolis. If you want to be treated honestly, with respect and with sincere interest, then contact Sheehy Lexus of Annapolis!!!!!! You WILL NOT be disappointed. Sincerely Sabrina S. More
Purchase of Lexus IS350 The purchase of our first Lexus vehicle was an extremely pleasant experience. The dealership personnel were friendly, courteous, and professional in e The purchase of our first Lexus vehicle was an extremely pleasant experience. The dealership personnel were friendly, courteous, and professional in every respect. There was no pressure to purchase, and various purchase options/prices were explained in adequate detail. Once the purchase was completed, a complete review of the car's functioning was made. I would highly recommend this dealership t others without question. More
"Great experience working with Sheehy Lexus of Annapolis" I had a wonderful experience working with Sales/Leasing Consultant, Edward Jackson, at Sheehy Lexus of Annapolis. I appreciated Mr. Jackson's friendl I had a wonderful experience working with Sales/Leasing Consultant, Edward Jackson, at Sheehy Lexus of Annapolis. I appreciated Mr. Jackson's friendly, respectful and professional demeanor during my recent visit. He made the process relaxing and seamless and I am very pleased with my purchase. -Kim More
Treated really well! We had never bought a Lexus before but had heard the process was much better than buying other vehicles. This was very true at Sheehy Lexus in Annapol We had never bought a Lexus before but had heard the process was much better than buying other vehicles. This was very true at Sheehy Lexus in Annapolis. Ernie Bradley was so easy to work with and made sure I didn't drive away without understanding everything I needed to know. I would definitely return to this dealership and to Ernie the next time I need to buy another vehicle. More
Best experience with a Sales Person Sheehy Lexus has a wonderful Sales Guy, Chris Martin. He went above and beyond and didn't stop till he had me in a car and financing that I needed an Sheehy Lexus has a wonderful Sales Guy, Chris Martin. He went above and beyond and didn't stop till he had me in a car and financing that I needed and love. I was a hard financing challenge and that didn't stop Chris from going till he found something to fit my needs on financing and still managed to get me in a SUV I never thought I'd be able to afford. He always kept me informed of where he stood. Even when he was told it was not going to happen he didn't stop. He made it happen. I truly appreciate him and everyone that helped him get me in my newsed (new to me but used) Lexus RX350. More
Great experience twice within a year. Mike Bowen and the team at Sheehy Lexus of Annapollis are a class act. Mike listened to my needs and timeframe. He sold me a car in less than two hour Mike Bowen and the team at Sheehy Lexus of Annapollis are a class act. Mike listened to my needs and timeframe. He sold me a car in less than two hours with a test drive and all the paper work completed. Mike is the best. We have purchased two cars from him in less than a year. He made the experience pleasant and painless. We will be back. .....And I love my new Lexus! More
Outstanding customer service and professionalism The experience I had buying a car at this dealership was simply the best. I never felt rushed in making my decision, and Ernie was very knowledgeable, The experience I had buying a car at this dealership was simply the best. I never felt rushed in making my decision, and Ernie was very knowledgeable, polite, and personable. The next car I buy will be definitely be from Sheehy Lexus of Annapolis! More
Satisfied With The Outcome Chris Martin greeted us upon our arrival and proceeded to make it his goal to address our needs for a vehicle. We found Chris to be, undoubtedly, ver Chris Martin greeted us upon our arrival and proceeded to make it his goal to address our needs for a vehicle. We found Chris to be, undoubtedly, very knowledgeable about his products. At no time did we feel rushed so that he could move on to others. To the contrary, he was more than willing to give us all the time we wanted; secure the answer to our many questions about the vehicle, and to ensure our satisfaction. Chris made it clear at the outset that if Sheehy Lexus didn't have what we were seeking, he would take the time to find it. After some doing, we found the vehicle of our liking. The downside for us was the delivery of the vehicle. We had additional features added; and in doing so this seemed to create an impediment in the process. More