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Sheehy Lexus of Annapolis
Annapolis, MD
907 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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907 Reviews of Sheehy Lexus of Annapolis
April 30, 2019
An Amazing Service from Jamal Michael Allen! This is the first time I go through the process of buying a new car without any hassle and stress as I usually have to deal with when buying a new car This is the first time I go through the process of buying a new car without any hassle and stress as I usually have to deal with when buying a new car. I start out the process by stop by the dealer with name as Sheehy Lexus of Anapolis at Maryland. I am so surprised that I got the deal of the car after 1 hour spend at the dealer with Jamal Allen, the men who help me in buying the new Lexus car at the dealer. It took only about 15 minutes, then I have a very good deal right away. This negotiate step usually is the most stressful and time consuming when buying a new car. I usually get a lot of hassle and mean from the salesman, but Jamal Allen gave me a pleasure time during the process. That was so quick and so easy when I got the good deal from Allen. I got the deal in only 15 minutes which make me can’t believe that was so quick. Usually the process of buying a new car take about 3 weeks of my time. This time takes only 1 hours then I am done with a good deal. That is amazing and I still wonder at the moment now. I don’t know how I can express all my appreciate feeling I have to Jamal. I keep telling Jamal that, “Thanks very much for your service, you have help me so much and make my life easier and relaxing on buying a new car”. I bought this car for my wife, therefore on the day of the car deliver I came in with my wife to pick up the car. Jamal spent his time to help my wife to get familiar with all feature that is available with the car. He make my wife happy that mean he make me happy also. I highly recommend Jamal Allen at the dealer to anyone who are looking for to buy a new car without any hassle and stress that we usually have to go through when buying a new car. Again, thanks and million thanks to Jamal for helping me buying a new car without any stress and hassle. More
by Tri Nguyen
Employees Worked With
Jamal Michael Allen
April 25, 2019
Worst customer service experience I've ever had! The inexperience, unpreparedness, lack of follow through and follow up on phone calls and text by my sales rep demonstrated Sheehy's lack of commitmen The inexperience, unpreparedness, lack of follow through and follow up on phone calls and text by my sales rep demonstrated Sheehy's lack of commitment to customer service? I called ahead to test drive a vehicle @Sheehy_Lexus posted, not only was it not ready! I couldn't test drive it because it had not been inspected! Wish I had been informed of that before I drove 40 miles to see it! Was told no paperwork by law til inspection. Told the Rep of my intent to purchase before I left and was informed I'd be contacted once inspection was completed by morning the next day, heard nothing until "I" reached out that afternoon! Too late! Notified by text, that someone else looked at and purchased the vehicle. More
by 042319
Employees Worked With
Jamal Allen, Chris List
March 19, 2019
Long Time Lexus Owner This Time was the Best I have worked with Barbara before and this purchase of my ES300h was great. The financial and legal process at the end was a joy with Rachel. Loved th I have worked with Barbara before and this purchase of my ES300h was great. The financial and legal process at the end was a joy with Rachel. Loved the all digital technology. More
by BruceinMD
Employees Worked With
Rachel Frost, Barbara Hoban, Johnny Salinas
February 02, 2019
Fantastic service! My husband and I, along with our two children came in to the dealership on Christmas Eve to check out a car we were interested in purchasing. Our sal My husband and I, along with our two children came in to the dealership on Christmas Eve to check out a car we were interested in purchasing. Our sales rep, Michelle Micklos, made us feel welcome right away. We had a great test drive, she found all the answers to our numerous questions, and even entertained our kids while we made our decision to purchase the car. But the most impressive thing was that Michelle drove out to a store to pick up a Christmas present for our daughter while we were waiting to go through paperwork with the finance department. Michelle literally saved Christmas for us. She is a fantastic asset to the team! More
by RRM
Employees Worked With
Michelle Micklos
January 19, 2019
Jamal! Enough said! When someone goes so out of his way that you start telling your own sales team “this is how you treat people” - you get on a plane and buy a car from When someone goes so out of his way that you start telling your own sales team “this is how you treat people” - you get on a plane and buy a car from the man. I bought a Porsche from Jamal and at every step of the way he was amazing and fought for what I wanted. In return, I went out of my way to thank him for his efforts towards a total stranger by flying a long distance to thank him in person. If you come to this dealer - ask for him! More
by dangar
Employees Worked With
Jamal Allen
January 02, 2019
Amazing Started 2019 off right and decided to purchase my new RX350 FSport from a great salesman, Jamal Allen. Jamal listened to what I wanted as far as param Started 2019 off right and decided to purchase my new RX350 FSport from a great salesman, Jamal Allen. Jamal listened to what I wanted as far as parameters for my next car, negotiated and delivered to my satisfaction. His knowledge of your cars and patience with the process alleviated a lot of the stress that typically comes with car buying. I have had a lot of experience with sales people, and in my opinion, the attitude of the sales person can determine if I purchase from that person or leave to look elsewhere. I am happy to say that because of Jamal’s great attitude, knowledge and professionalism, it made my decision easy to go back to Lexus as a customer. Thanks for all of your help, Jamal! I am proud to be apart of the Lexus family again & I’ll be sure to bring you my business when another car or an upgrade is needed. Have a Happy New Year! More
by Allan B
Employees Worked With
Jamal Allen
December 31, 2018
Excellent experience My lease was up and I went to ground my Lexus at Sheehy Lexus of Annapolis. Chris List was helping me with this transaction. He is the nicest and mos My lease was up and I went to ground my Lexus at Sheehy Lexus of Annapolis. Chris List was helping me with this transaction. He is the nicest and most polite person I’ve ever dealt with, super helpful and extremely professional and dealt with me with the utmost integrity. Highly recommend. More
by Globetrotter
Employees Worked With
Chris List
December 30, 2018
Awesome!!! I purchased a car from this this dealership. My salesman was Jamal Allen. The experience could not have been more pleasant. I believe I got a good I purchased a car from this this dealership. My salesman was Jamal Allen. The experience could not have been more pleasant. I believe I got a good deal on the new car and my trade-in. I found Jamal to be very personable and a delightful. He was also patient as I had a hard time making up my mind. More
by CCRDER01
Employees Worked With
Jamal Allen and Rachel Frost, Johnny Salinas
December 24, 2018
Jamal was outstanding!! Very knowledgeable, polite, and helpful. Answered all questions quickly. He was very friendly and me me feel right at home. Buying my Lexus was a ext Very knowledgeable, polite, and helpful. Answered all questions quickly. He was very friendly and me me feel right at home. Buying my Lexus was a extremely good experience. More
by Top
Employees Worked With
Shandrial was great& nice.
December 22, 2018
Jamal Allen was a terrific salesperson in knowledge, flexibility, kindness and tenacity! He did a great job in making us feel cared for as special customers! He was a terrific salesperson in knowledge, flexibility, kindness and tenacity! He did a great job in making us feel cared for as special customers! He went over and above his "job " duties! So appreciate his customer approach! What a great person to make this extravagant purchase from! More
by RnY
Employees Worked With
Jamal Allen and Rachel Frost
