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Sheehy Lexus of Annapolis

Annapolis, MD

4.5
905 Reviews

121 Ferguson Road

Annapolis, MD

21409

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905 Reviews of Sheehy Lexus of Annapolis

May 25, 2020

Very uncaring salesmen!! You are just a number in their sale I was just listening to how Lexus wants people first in this covid crisis, but I remember when I was inquiring about a car and the Lexus team was giv More

by James Pochron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember
May 14, 2020

Purchased Online! This review is for Christ List and Rachel Smith of Sheehy Lexus. I used my bank's auto buying program and I saw the vehicle I wanted. I was contact More

by Sherlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith, Chris List
February 21, 2020

If I could give this dealership zero star, I would. This is by far the worst dealership I've been to. My sister purchased a RX 450H. Supposedly, they gave her a discount of 3k off MSRP (any dealership will More

by Love1787
Recommend Dealer
No
Employees Worked With
Calvin (Finance Manager), Jason Kulp
December 29, 2019

Surprisingly disappointed! I was a returned customer due to excellent service in 2013 by Chris Martin. My recent visit was humiliating! I was prepared to purchase another RX 350 More

by LexusGirl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Rivers, Doug King
December 17, 2019

Mark and Jayson - Great Service! I just got my IS 350 two weeks ago and it was the best purchasing experience I ever had. Mark and Jayson have been very helpful from the beginning - v More

by maochuwei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rivers, Jayson Craddoct
Dec 17, 2019 -

Sheehy Lexus of Annapolis responded

Maochuwei, thank you so much for sharing your positive feedback about your experience with Mark and Jayson. We are so glad that we could provide you with a wonderful experience. We appreciate your business and hope to see you again soon!

September 25, 2019

The Newton Gentry Experience-Superlative Service! Newton Gentry was a consummate professional! He provided exemplary service! He is the reason my husband and I made the decision to lease a Lexus!!! More

by ReeHawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Daniels
Sep 27, 2019 -

Sheehy Lexus of Annapolis responded

ReeHawk, thank you for sharing your positive experience with Newton and Scott. We are happy to hear you received outstanding customer service during your visit! We appreciate your business and hope to see you soon!

September 23, 2019

Jamal and Shawn - Great Service! When I decided it was time for a "newer" SUV, I went back to Sheehy Lexus in Annapolis because Johnny Salinas is an awesome person, in addition to a g More

by PCArmyVet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Allen & Shawn Olsen
Sep 24, 2019 -

Sheehy Lexus of Annapolis responded

PCArmyVet, thank you for sharing your positive experience with Jamal and Shawn. We are happy to hear you received outstanding customer service during your visit! We appreciate your business and hope to see you soon!

July 28, 2019

Best Support Ever! Spectacular service from Newton Gentry. Extremely knowledgeable and treated every question and query with priority interest. Best people skills I’ve More

by Preston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Gentry
Jul 29, 2019 -

Sheehy Lexus of Annapolis responded

Preston, thank you for sharing your positive experience with Newton. We are happy to hear that you were provided with outstanding customer service! We appreciate your business and hope to see you soon.

April 30, 2019

An Amazing Service from Jamal Michael Allen! This is the first time I go through the process of buying a new car without any hassle and stress as I usually have to deal with when buying a new car More

by Tri Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Michael Allen
April 25, 2019

Worst customer service experience I've ever had! The inexperience, unpreparedness, lack of follow through and follow up on phone calls and text by my sales rep demonstrated Sheehy's lack of commitmen More

by 042319
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamal Allen, Chris List
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