Sheehy Lexus of Annapolis

I Purchased a 2009 350 LEXUS for my 50th B-DAY which was May 8th. I wanted it prior to my B-Day, so I went to the dealership on May 3rd. This purchased was the BEST experience I had ever had purchasin May 8th. I wanted it prior to my B-Day, so I went to the dealership on May 3rd. This purchased was the BEST experience I had ever had purchasing a vehicle my entire life. The first person I saw was Mrs. Amanda Clinton. I arrived at Sheehy Lexus at about 7:15 pm and I was leaving there by 8 pm with my new Lexus. The Sales Manager Mr. Doug King came over and meet me and ensured me that they would take very good care of me. All I can say is that they did just that. Mrs. Clinton was friendly, polite courteous and had a great attitude to work with. I explained what I wanted to her and she showed me the vehicle that I wanted after browsing a little. She knew what she was sale ling and what I wanted. I LOVE my car. I have even had a couple loaners, but the one she sold me is the one for ME. Mrs. Clinton continues to work with me even after my purchased. GREAT JOB! Mrs. Clinton. I really APPRECIATE your service. You are the BEST Sales person I have ever worked with. If I know of anyone that wants to purchase a vehicle. I will recommend you. Thanks for making my dream come true ! Tawana Edwards More

Wonderful dealership to work with! Great customer service and did not feel any pressure. Very knowledgable about the cars. Would recommend Lexus Sheehy of Annapolis to anyone! Salesmen bent over backwards to and did not feel any pressure. Very knowledgable about the cars. Would recommend Lexus Sheehy of Annapolis to anyone! Salesmen bent over backwards to make sure we were happy. More

My visit to this dealership was great from the moment Amanda greeted me until I bought the car. She was very bright and knowlagable and a pleasant person to deal with.I would recomend this dealer and Am Amanda greeted me until I bought the car. She was very bright and knowlagable and a pleasant person to deal with.I would recomend this dealer and Amanda to anyone. More

Amanda made me feel very comfortable in purchasing a new GS350! I had not-so-good experiences at 2 other dealers so I was a bit shy at first, but she was very patient with me and worked with me to find me w GS350! I had not-so-good experiences at 2 other dealers so I was a bit shy at first, but she was very patient with me and worked with me to find me what I liked and wanted. More

Cory Stunkard (sales)was indeed most delightful, in fact the very best sales representative my husband and I have ever encountered, and we've been buying vehicles for 45 years. We are retired and were look the very best sales representative my husband and I have ever encountered, and we've been buying vehicles for 45 years. We are retired and were looking for a high quality used vehicle at a fair price. We came into the dealership to just look around and see what Lexus had to offer and Cory greeted us with a smile and warm welcome. He was extremely helpful, knowledgeable, obviously willing to serve and without any pressure. He was warm, inviting and so comfortable to be with. He felt like a friend and looked out for us. He stayed with us througout the entire process and reviewed in detail every feature on the vehicle and he extended the best hospitality we've ever experienced in any dealership. It just seemed so natural for him. In fact it felt like the dealership was his home. Moreover, the word professional does not begin to describe Cory, he exceeds it. He made it a pleasure to do business with Cory and Sheehy Lexus of Annapolis. We purchased a 4x4 (RX330)vehicle today (6/22/11)and we have already shared our experience with a friend. Chris Willis (Business Manager) was unlike any finance representative we have ever encountered. He is a beautiful spirit and most professional, plus helpful with a willingness to serve and works to meet your needs and that of the dealership as well. We were also very impressed with him. The two of them make a great team and are invaluable to Sheehy and its customers! William & Nancy Mooney More

Chris List did a great job of showing me all of the cool features of the car. He made sure I was comfortable using all of the features, and he also continually asked how I was enjoying the car. Overall, he features of the car. He made sure I was comfortable using all of the features, and he also continually asked how I was enjoying the car. Overall, he made me very comfortable, and I found it easy to ask him any questions I had. More

I phoned Sheehy Lexus of Annapolis after an unethical pricing experience at my local Lexus dealer in Rockville. I spoke with Cory Stunkard and explained how I was treated at the other dealership, and tha pricing experience at my local Lexus dealer in Rockville. I spoke with Cory Stunkard and explained how I was treated at the other dealership, and that I was ready to buy an RX350 the next day, if we could agree upon a price before I made the hour drive out there. He expressed his apologies for Lexus and said he would call back soon with a price after he talked to his manager. Cory called me back within ten minutes and we made a deal. Sheehy honored their deal and I purchased a 2011 RX350, as I said I would. Cory has been great about showing me how everything works and calling to see if I am happy with my purchase. This is what customer service is all about. More

I first contacted the dealership since I knew they had the car I was looking for. Chris Martin immediately began helping me through the purchase process. Chris and the team there worked every angle to get the car I was looking for. Chris Martin immediately began helping me through the purchase process. Chris and the team there worked every angle to get me the best trade-in value while accepting my offer price for the GS 450h. Chris answered all questions and was there to provide all the services I needed. While the car I purchased was immaculate, I'm a guy who notices all the minor details and the dealership made sure to resolve my concerns to my satisfaction. The dealership service center is in a class of its own. They had a driver come to my location and swap a loaner car for mine. The service center waiting area is spacious and similar to a hotel lounge...very relaxing. Lastly the Lexus certified car program is amazing. I already have friends and family looking at options to enjoy the same luxury I have experienced. More

Absolutely an amazing sales process. Shandrial's communication was incredible. I was in the market for a used ES350 and I had sent an email through the Sheehy website inquiring on a particular communication was incredible. I was in the market for a used ES350 and I had sent an email through the Sheehy website inquiring on a particular vehicle. Shandrial emailed me back the next day with the cars information. We went back and forth until she found the exact car I was looking for. When I arrived at the dealership, things could not have gone any smoother. The vehicle was prepped and ready for my test drive. Shandrial's knowledge of the car and options were incredible. The sales process was smooth without any pressure at all. The entire staff at Sheehy Lexus made me feel above and beyond. I never felt like a customer or somebody buying a car. I felt as like a family member with an "in". I was treated beyond my expectations. Not only would I recommend this dealership to others but I know that I would never buy another Lexus anywhere else! More

I originally leased my Lexus at a dealership in VA. I recently moved to MD and I went to Lexus of Annapolis to buyout my lease. My entire experience with Lexus of Annapolis was excellent. From my initial recently moved to MD and I went to Lexus of Annapolis to buyout my lease. My entire experience with Lexus of Annapolis was excellent. From my initial phone call to setup an appointment, to walking in the front door and being greeted by a very curteous gentleman, to the entire paperwork process. I had visited another Lexus dealership in MD the previous week for the same purpose (to buyout my lease) and had a terrible experience and ended up leaving before finishing the paperwork. Lexus of Annapolis has restored my faith in Lexus. More