Sheehy Lexus of Richmond

I have been servicing my vehicle at Sheehy Lexus of Richmond for the past three years, and the experience has been consistently outstanding. Michael Stith is phenomenal to work with. His professionalis Richmond for the past three years, and the experience has been consistently outstanding. Michael Stith is phenomenal to work with. His professionalism, clear communication, and meticulous attention to detail ensure every service visit is smooth and stress-free. He takes the time to explain what needs to be done, provides accurate updates throughout the appointment, and never pushes unnecessary work. If you want a service advisor who genuinely cares about customer satisfaction and the longevity of your vehicle, ask for Michael. Highly recommended! More

It was a pleasant experience for me. Kyle was very thorough, in a professional manner and her friendliness was a top notch. Kyle was very thorough, in a professional manner and her friendliness was a top notch. More

My Service Advisor, Harry Whittington, was very organized and kept me well informed about the progress of my vehicle’s services. He’s a pro. I appreciated the summary of items necessary for this visit and th and kept me well informed about the progress of my vehicle’s services. He’s a pro. I appreciated the summary of items necessary for this visit and the items not necessary until the next visit. Made my bill a bit more manageable. Thanks Harry, see you next visit. More

Was on time and kept me informed even sent video of inspection, price was reasonable. inspection, price was reasonable. More

The dealership is very efficient. From the moment you walk in, you're kept up to date on the status of your service. They even provide your service rep's cell number for easy communic From the moment you walk in, you're kept up to date on the status of your service. They even provide your service rep's cell number for easy communication. Waiting area is comfortable and private. Snacks are a bonus. AAA+++ More

Work done quickly. Very nice waiting area. Kept us informed the whole time. Coffee, sodas, water, chips, cookies complimentary. Very nice waiting area. Kept us informed the whole time. Coffee, sodas, water, chips, cookies complimentary. More

Elyse Wyatt was easy to work with and very supportive in the sales process. In addition she was responsive, respectful and knowledgeable. We would give her 10 stars if we could! the sales process. In addition she was responsive, respectful and knowledgeable. We would give her 10 stars if we could! More

It's very good service all personal is very kind and helpful and very fast take care of care helpful and very fast take care of care More

Great customer service! Nice amenities for customers while waiting. Attentive employees and great communication about services/repairs needed. Nice amenities for customers while waiting. Attentive employees and great communication about services/repairs needed. More

I recently purchased a used 2015 Lexus RX 350 from Sheehy Lexus of Richmond. Sales consultant, Andre Louis Jean, an experienced individual, was wonderful. He prearranged everything concerning the sale, was Lexus of Richmond. Sales consultant, Andre Louis Jean, an experienced individual, was wonderful. He prearranged everything concerning the sale, was fun to be with, and, as I understand it, is an active community volunteer. More