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Sheehy Lexus of Richmond

N Chesterfield, VA

4.8
300 Reviews

9703 Midlothian Tpke

N Chesterfield, VA

23235

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Showing 300 reviews

April 06, 2026

Pleasant surroundings, snacks and drinks available, low pressure salespeople, wonderful tech car advise, kind employees, positive attitudes from staff. More

by susan23112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Johnson was 6 stars!, Tom Flood, Rick Bernard
April 03, 2026

Brittany in customer service is the best representative ever. Very professional, courteous , knowledgeable and friendly. 10 out of 10 I highly recommend Sheehy Lexus for all car repairs and maintenance. More

by Shantell_d75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany sealey
March 13, 2026

Sheehy Lexus of Richmond has an outstanding service department. If you are deciding on a vehicle and it is at this dealership then make the decision to purchase here. More

by Dalesennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
March 10, 2026

I’ve bought Lexus for >than 15 yrs because of the excellent service/ helpful staff! So much so that this is my 2nd SUV! More

by mmthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly, sorry I remember faces not names, David Mickens
February 20, 2026

I actually enjoy going to Sheehy, everyone is very friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins More

by lindakentart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry whittington
February 06, 2026

I was very pleased with my service advisor kalye and her hospitality and I was also pleased with my service as well More

by tineca seward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Donovan
January 29, 2026

Excellent customer service from the time I drove into the service lane to the time that I left.Staff that I encountered were very courteous. Brittany Sealey was very attentive. More

by Winston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany,Sealey
January 29, 2026

I had a great experience. Ms. Megan was excellent to work with very pleasant customer service. Daniel was excellent as well. . Lexus Dealership all the advisors really make yo More

by jchplus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Daniel and Kaiser
December 19, 2025

Chris and the rest of the team were great to work with. Very smooth process More

by paullou31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ahrens
December 05, 2025

Sheehy Lexus of Richmond is a excellent choice to purchase a Lexus from I just bought my new ES350 ultra luxury and my salesman RickBernard was a real pleasure to work with the whole staff are very k More

by 0484020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Bernard
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