Sheehy Lexus of Richmond

Elyse Wyatt was easy to work with and very supportive in the sales process. In addition she was responsive, respectful and knowledgeable. We would give her 10 stars if we could! the sales process. In addition she was responsive, respectful and knowledgeable. We would give her 10 stars if we could! More

It's very good service all personal is very kind and helpful and very fast take care of care helpful and very fast take care of care More

Great customer service! Nice amenities for customers while waiting. Attentive employees and great communication about services/repairs needed. Nice amenities for customers while waiting. Attentive employees and great communication about services/repairs needed. More

I recently purchased a used 2015 Lexus RX 350 from Sheehy Lexus of Richmond. Sales consultant, Andre Louis Jean, an experienced individual, was wonderful. He prearranged everything concerning the sale, was Lexus of Richmond. Sales consultant, Andre Louis Jean, an experienced individual, was wonderful. He prearranged everything concerning the sale, was fun to be with, and, as I understand it, is an active community volunteer. More

Service advisor, Kyle Donovan, a designated Elite team member, lives up to her status. She fully explained my 60,000 mile service, including custom requests, answered all questions, and did so with enthu member, lives up to her status. She fully explained my 60,000 mile service, including custom requests, answered all questions, and did so with enthusiasm and a smile. She's the best! More

Excellent service and Marie G was so helpful. I really enjoyed using Sheehy Motors. The facilities were very clean too I really enjoyed using Sheehy Motors. The facilities were very clean too More

I went in for my 12 month check up. I was told it would take between 2 and 3 hours. However, I was out of there in 2 hours. I felt like my time was used wisely and the people who helped I was told it would take between 2 and 3 hours. However, I was out of there in 2 hours. I felt like my time was used wisely and the people who helped me were great. Even learned how to do CPR while I was waiting! More

Service rep was great. He was courteous, efficient and professional. He kept me informed at all times. He was courteous, efficient and professional. He kept me informed at all times. More

The service writer name was Kyle and she was so kind and efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus More

This dealership has gone downhill under the new ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only beca ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only because the vehicle is certified they Try upsell you hard. Annoying. My two friends who own Lexus’s feel the same way. After my free service run out I will never go there again. More