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Sheehy Lexus of Richmond

N Chesterfield, VA

4.2
271 Reviews

9703 Midlothian Tpke

N Chesterfield, VA

23235

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Showing 271 reviews

November 18, 2013

We've worked with many local dealerships over the years - absolutely no one comes close to Lexus of Richmond! From scheduling to picking up a clean car, they are the gold standard in Richmond. More

by bgannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert T
November 17, 2013

Called about having a timing belt addressed and was surprised that the price for the service was significantly lower than my usual service provider. I specifically asked why the cost was less than I e More

by wperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
November 15, 2013

It is always a joy to work with all staff at Lexus of Richmond. Everyone goes above and beyond to make the experience a Great one. More

by mehtan125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Broyles
November 12, 2013

Rick Bernard is absolutely a superb salesman. He is a low pressure individual who answered all of my questions about the Rav4 and did not hound me to purchase the vehicle. During my initial interest he More

by JohnArcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Bernard , Rick Bernard
November 12, 2013

Great to work with, very smooth transaction. Very friendly and knowledgeable. Young kids came along for the experience and had a great time. All around good experience. More

by Wkahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rector, Shawn Gusti, Shawn Gusti, Newton Rector
November 11, 2013

Stewart Broyles "walks the talk" on "passion for perfection". I was in for 10K service and mentioned a rattle. I said it was no big deal but he insisted it was to him. Even though we More

by Scoutmaster2880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Broyles
November 10, 2013

Excellent service and quality of work performed on my wife's Lexus ES 350. I am thoroughly pleased with the level of service and quality of work performed. More

by Perryleonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch, Lee Welch
November 07, 2013

The sales process was short and very efficient. The price was most competative and outstanding for a new year model just released. The cars preparation was detail and very well executed. The technology provi More

by Hokieerock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Miller; Maurec Hence; Jordan ; Daniel; Mike Quigley, Mike Quigley, Jordan Windsor, Rusty Miller
November 06, 2013

Had a recall on my lexus, dealer fixed no questions asked where any other dealer would check the vehicle first. They have taken care of my lexus since day 1, my next car will be another lexus More

by ms2619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott, Scott Winders
October 31, 2013

The attendant who met me at the curb and escorted me to the service center, the service employee who processed the paper work, and the service assistant who walked me to the waiting area were all given an More

by jdwingfield
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jennell, Robert Jennell
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