Sheehy Lexus of Richmond

The work was completed in a timely manner. Scott was especially helpful in programming my phone to my vehicle's "Bluetooth". The technical support was not available at the time of my visit and I really especially helpful in programming my phone to my vehicle's "Bluetooth". The technical support was not available at the time of my visit and I really appreciated it. More

Great overall experience. Would buy from them again and recommend to friend. The sales person was great, and the finance manager was very friendly. A+ recommend to friend. The sales person was great, and the finance manager was very friendly. A+ More

Overall atmosphere of the people and physical facility are outstanding! Everyone smiles and says hello, and most importantly, there is no pressure to by anything extra. are outstanding! Everyone smiles and says hello, and most importantly, there is no pressure to by anything extra. More

Rick Fox was superb. His patience with our needs and priorities coupled with his ability to weigh such ensured we got the vehicle we wanted. Lexus of Richmond is a world-class dealership but only becau priorities coupled with his ability to weigh such ensured we got the vehicle we wanted. Lexus of Richmond is a world-class dealership but only because Rick Fox works there, honest! Thanks Rick. More

Robert is a pleasure to work with always. The loaner was a in great shape and my car came back clean and running great. I will continue buying Lexus in part because of your service department. a in great shape and my car came back clean and running great. I will continue buying Lexus in part because of your service department. More

I returned to my Lexus dealer to find out about options with regard to leasing a new vehicle. I presently have a 250h under lease with Lexus. Carla walked me through the entire process, including trade-i with regard to leasing a new vehicle. I presently have a 250h under lease with Lexus. Carla walked me through the entire process, including trade-in options, leasing costs, and two different models of Lexus hybrids, complete with test drives. She listened carefully to what my priorities were and tailored her comments and information to meet them. Carla was flexible with her own time in order to meet my schedule and worked hard to craft a financial arrangement that represented a "win-win" situation for me and for Lexus. When I combined her thorough and client friendly approach with my past experiences with Lexus (two different cars) and with Lexus quality, reliability, and fantastic service, it became obvious that leasing again with Lexus was the right choice for me. When other people ask me about my Lexus, I always refer to quality, reliability, and service. Now when they ask me about my new CT 200h, I'll add in the high quality sales staff, specifically Carla. More

My total service experience for my RX330 was performed on time and the staff was very friendly and efficient. Since the service was a short one I waited for my RX and the waiting area was very comfortable, c time and the staff was very friendly and efficient. Since the service was a short one I waited for my RX and the waiting area was very comfortable, clean and well lighted. The service for both of our Lexus's has always been very good and it is the main reason we always take them to Lexus of Richmond for everything. More

What a wonderful experience! We have been searching for What a wonderful experience! We have been searching for the perfect 2010 HS250h. From the initial phone inquiry to our sales and finance experience, i What a wonderful experience! We have been searching for the perfect 2010 HS250h. From the initial phone inquiry to our sales and finance experience, it was a pleasurable and memorable day! How often can you say you have fond memories of your car buying experience? We will enjoy our near new 2010 HS250h for years to come, and look forward to buying our next new or pre owned Lexus from Lexus of Richmond! Thank you! Don and Spence More

Willie went out of his way to make sure I was able to get the car I really wanted. He did not try to push me or discourage me and was very understanding of what I needed. Between him, Shawn, and David I was the car I really wanted. He did not try to push me or discourage me and was very understanding of what I needed. Between him, Shawn, and David I was able to drive home in the car I'm in love with and I truly appreciate all of them for such a great experience. I will definitely be a repeat customer and recommend anyone looking for a vehicle to purchase at Lexus of Richmond. More

While searching for a car for my youngest daughter, I was pleased to have made the trip to Lexus of Richmond. We were greeted instantly by friendly employees who were eager to help us find the perfect car ri pleased to have made the trip to Lexus of Richmond. We were greeted instantly by friendly employees who were eager to help us find the perfect car right away. We were most of all pleased to have been assisted by Deborah Childs who is a very knowledgeable and helpful sales person. Her selfless service and kindness to us made purchasing a car from Lexus of Richmond one of my best car buying experiences by far. More