
Sheehy Nissan of Glen Burnie
Glen Burnie, MD
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Bought a used car. Had to bring it back twice within the first month for a suspension problem. Ultimately they fixed it. Drove the SUV 4K miles and brought it in for an Had to bring it back twice within the first month for a suspension problem. Ultimately they fixed it. Drove the SUV 4K miles and brought it in for an oil change. Was told that the SUV needs new brakes, new spark plugs, new coolant and the tires are already in the "yellow" / soon to be replaced category. Makes me wonder what they actually looked at before they sold the vehicle. 1st email to the GM was returned regarding the brakes, but now its just crickets from Sheehy. Last 2 emails have gone unreturned. More
Beware "Out-Of-State Buyers! ! If your vehicle were to suffer a catastrophic drivetrain failure, said dealer would only repair my Frontier 4wd if I had my truck towed from Roanoke ! If your vehicle were to suffer a catastrophic drivetrain failure, said dealer would only repair my Frontier 4wd if I had my truck towed from Roanoke Rapids, NC back +300 miles on a flat bed at my expense to Sheehy Nissan of Glen Burnie, MD. SHEEHY Nissan let my truck sit unrepaired for 5 weeks at another authorized Nissan Dealer in N. Carolina and made no attempt in that subsequent 5 weeks to lift a finger to get my Frontier repaired within the 30 day initial dealer warranty period per Toby Kier's orders. You cannot trust this dealer's 30 day dealer repair warranty without threats of litigation and filing a complaint with a case number with NissanUSA Consumer Affairs on my catostrophic failure. BH. More
This dealership is the worst I have ever had experience with. The service reps are so non-bothered- I don't give a crap, it shocked even me. I had a rattle under my car, the service rep said upon inspectio with. The service reps are so non-bothered- I don't give a crap, it shocked even me. I had a rattle under my car, the service rep said upon inspection they'd determine the cause and the price. Well, I paid over $100.00 for an oil change and their X point inspection. After the oil change, the rep tells me they didn't find anything wrong!. I left & immediately went across the highway to a muffler company, After 3-5 minutes they told me the heat shield had broke loose. They fixed it and within 30 minutes I was on my way. this was my 2nd time at "Sheety" Nissan. I thought the first time, which was so awful I thought it was just a blip, was an exception. But, guess not. I can't believe how poor the service was and how incompetent the work was. Incredible. More
Ellie Markham was great! !! She had a few Pathfinders already pulled and went over all the differences and options. When we test drive the truck we purchased. She explained ev !! She had a few Pathfinders already pulled and went over all the differences and options. When we test drive the truck we purchased. She explained everything. She was very knowledgeable and wasn’t just trying to make a sell. Would definitely buy from her again due to this experience. Brandon was also great!!! The entire process from arriving to leaving in a new 2024 Nissan Pathfinder only took a few hours. They didn’t try to wear you down to accept or agree to anything. More
Hernan was very responsive and ensured we were comfortable with the purchase we were making. He also gave us a little nugget regarding insurance and we now have better coverage for a quarter of th comfortable with the purchase we were making. He also gave us a little nugget regarding insurance and we now have better coverage for a quarter of the price. More