Sheehy Subaru of Springfield

Great staff that found me a great car I was looking for a new automatic BRZ, and Raj and the team at Sheehy found one quickly, and within the price range I was looking to spend. Their abi I was looking for a new automatic BRZ, and Raj and the team at Sheehy found one quickly, and within the price range I was looking to spend. Their ability to track down the exact model, trim, and options I wanted is second to none. Raj was very knowledgeable when introducing me to the car, and had great advice to offer as it was my first wheel rear drive car. The technical team was very helpful when I came back the next day with a few questions that I had discovered over my first few drives with it, and they helped get everything set right just for me. The financing was pretty straight forward as well, and they were more than happy to work with me on the unique trade in situation I had. More

Excellent Service Experience Thank you Jack Smith for an excellent service experience! Your understanding of how I want to keep my classic 2003 Baja running great makes a positiv Thank you Jack Smith for an excellent service experience! Your understanding of how I want to keep my classic 2003 Baja running great makes a positive difference with me. And just last week, you went the extra mile and found out the $1,000 part we "thought" may have to be replaced did not need to be replaced. That put a smile on my face and kept my bank account happy. Much thanks also to Ahmed the service manager who has such a great, positive attitude each time I speak with him! Trevor, Daniel and others thank you as well... Nikita, you have great CRM phone skills... Keep up the good work! Kudos to the service team! More

No Pressure Car Buying Experience After my car was totaled, my pregnant wife and I were desperate to find a new car as soon as possible. After seeing that the Subaru Forester received After my car was totaled, my pregnant wife and I were desperate to find a new car as soon as possible. After seeing that the Subaru Forester received the best in class award for Compact SUVs by Consumer Reports, we decided to test drive one at Sheehy Subaru of Springfield. I loved the fact that once you drove to the dealership, you were not immediately confronted by a sales associate. Instead, Robert Jacob waited for us to come into the dealership where he very professionally went over the options on the Forester. I initially was interested in getting the base model trim but after he informed me about the eyesight package, my wife and I became more interested in the premium trim level. Robert did not put any pressure on us and had no reservations about allowing us to test drive the Forester by ourselves. A couple days later, I called Chris Barr (Robert's manager) who gave me a very competitive price on a Forester. I shopped around by calling other dealerships but noticed right away how much pressure other dealerships were trying to apply on me. I finally called Chris again to let him know that we were off by approximately $400 from a dealership in Maryland that participates in the Costco Auto Program. Chris told me that he would be happy to work with me on that difference and to come into the dealership to discuss. Upon arriving at the dealership, Robert graciously showed my wife and I additional safety features of the Forester and allowed us to test drive it by ourselves once again. Afterwards, Robert and Chris immediately matched the price that I was looking for and they started preparing the paperwork immediately. There was no awkward negotiating moments! Sabrina Morgan provided the financing and was gracious enough to explain the after market packages at a very competitive price. She even had the flexibility of allowing my wife to leave before the paperwork was signed (despite wanting to have her name on the loan). Instead, I signed everything that night and then my wife stopped by the next morning to sign. All in all it was a very pleasant experience. I would highly recommend this dealership to anyone that is interested in buying a Subaru. Sincerely, Paul More

5 Star Customer Service Since the moment I walked in, I felt nothing but welcomed at Sheehy. The entire process was no pressure and very stress free. Andrew did an excellent Since the moment I walked in, I felt nothing but welcomed at Sheehy. The entire process was no pressure and very stress free. Andrew did an excellent job of taking care of me and securing my deal. I was moments away from buying a car at a different dealer, but Andrew and his team convinced proved better! More

Above and beyond expectation Generally, going into a dealership to purchase a vehicle is not a pleasant experience. Not anymore. Sheehy Subaru is not a typical dealership -- and Generally, going into a dealership to purchase a vehicle is not a pleasant experience. Not anymore. Sheehy Subaru is not a typical dealership -- and that's a good thing. From my first inquiry, to my visit, to closing the deal, and even afterward, salesman Larry McGill, Carole Hall in Finance, and everyone I met were welcoming, friendly, and never exhibited any pressure. They were thorough in answering all of my questions and detailed in explaining all the bells and whistles on my new car. I encourage anyone looking to buy a car to go to Sheehy Subaru in Springfield, ask for Larry McGill, and finally enjoy how the car buying process should be -- fair and easy. More

Sajjad is the best, and so is my new WRX! Sales & Leasing Consultant Sajjad Bhatti went the extra mile to make my dream car mine. By staying late, researching options, taking phone calls form Sales & Leasing Consultant Sajjad Bhatti went the extra mile to make my dream car mine. By staying late, researching options, taking phone calls form me at all hours, and above all, keeping this nervous first-time-new-car buyer at ease through a long decision making process. I got a great, fair deal, and while other dealers came close in price, none could match the no-pressure buying experience Sheehy Subaru provided. Chris Barr was also very helpful. More

Andrew Yeboah is an Awesome Sales Consultant! I was in the market for a van for my elderly parents. My mother had seen a van she liked at Sheehy Subaru in Springfield. We spoke with Andrew, a s I was in the market for a van for my elderly parents. My mother had seen a van she liked at Sheehy Subaru in Springfield. We spoke with Andrew, a sales consultant and he was awesome. He had to put up with all of the craziness of my parents and wife, and still kept his great attitude and bright smile. He was fantastic in his service to us and it was a great buying experience. No hard selling, just the facts and great customer service. I would highly recommend Sheehy Subaru and Andrew Yeboah for your next car purchase More

Impreza sport This has been the best purchase experience I've ever had. Adam and Chris personify the very highest in customer service professionalism. I highly re This has been the best purchase experience I've ever had. Adam and Chris personify the very highest in customer service professionalism. I highly recommend that anyone interested in purchasing a vehicle to talk to these two gentlemen. Satisfaction guaranteed. More

New Car Purchase I called ahead to make an appointment. Robert was my sales rep. Met me at the door, and it was a fantastic buying experience. No hard selling, just I called ahead to make an appointment. Robert was my sales rep. Met me at the door, and it was a fantastic buying experience. No hard selling, just the facts. Finance director Sabrina was also awesome. I would highly recommend Sheehy Subaru for your next car purchase More

Extremely friendly and professional Our experience buying a new Subaru Outback was truly exceptional. Our salesperson, Larry McGill was courteous, friendly, professional, and very knowl Our experience buying a new Subaru Outback was truly exceptional. Our salesperson, Larry McGill was courteous, friendly, professional, and very knowledgeable. This is our second vehicle that we have purchased from Sheehy. They did not have the car that we wanted,but was able to locate one in two days. Truly superb service! All of the employees were friendly and willing to spend time with us to answer all of our questions. Carol Hall was our financing person. She was very friendly, professional, and walked us through the entire process with ease. More