Sheehy Subaru of Springfield

2015 Forester Purchase My husband and I originally went to a Subaru dealer in Fairfax as it was closer to our home. We looked at the base model Forester. The salesman there My husband and I originally went to a Subaru dealer in Fairfax as it was closer to our home. We looked at the base model Forester. The salesman there seemed willing to work with us, but once we took the car for an extended test drive and returned it he tried to back out of the deal that we'd discussed and didn't want to work with me at all on the value of our trade in. While I was on the extended test drive I came home for my son to take a nap and looked on Edmunds.com for information on the pricing of the Forester. I ended up getting contacted by Minh from Sheehy Subaru. I explained that I was already working with someone and the current deal we were looking at (before they tried to get out of it). He said that he didn't have that model in stock, but that if for some reason the deal didn't work out that he'd love to help us. We walked away from the other dealer and I immediately called Minh. I explained what had happened, that I was tired, had cranky kids and to be brutally honest, didn't want to play the back and forth haggle game. He laughed and said he looked forward to seeing me once we said we would head over to Springfield. We were warmly greeted and he went over the options we had with the vehicles they had in stock and what they had en route. We settled on a nicer version of the Forester with the features that my husband had really wanted. We were there for about 2 hours, which is nothing if you are familiar with the car buying experience, including test drive. The financing was super fast and easy and we left with our beautiful new car which we couldn't be happier with. Thanks so much Minh! More

Dealer mistakes fall on the customer I purchased a vehicle here in August 2014. It took until January 2015 to get the registration due to an error on this dealerships part. Almost 6 month I purchased a vehicle here in August 2014. It took until January 2015 to get the registration due to an error on this dealerships part. Almost 6 months of constant phone calls and emails for any updates, many of which went unanswered. I had to go through 2 sets of temp tags and 3 renewals of a dealer tag in the meantime. The employees at this location need some serious training with customer communication, there was no urgency conveyed at any time during this process. Right up until I received the tags I found myself having to put effort into resolving this issue, including describing which vehicle parked outside was mine to the person HOLDING MY REGISTRATION IN THEIR HAND. While I am happy with my vehicle I cannot imagine doing business with this location again, for service or sales. Be very wary of working with them, if anything goes wrong it is apparently essentially on the customer to handle it. More

Awesome experience with Sheehy Subaru This will be the 3rd car that we bought here at Sheehy Subaru. Chis makes this experience easier and fun. He has an awesome personality and is a good This will be the 3rd car that we bought here at Sheehy Subaru. Chis makes this experience easier and fun. He has an awesome personality and is a good listener to your needs. We asked him for a tough car that wasn't in the shop, but he made it happen. Chis is awesome!!!!! I definitely recommend him with all my family and friends. More

Purchase of Subaru 2015 Outback, Sales Person Chris Laporte I recently completed purchase of 2015 Outback, thru sales person Chris Laporte. I have been looking to purchase 2015 Outback for quite sometime. Mr. I recently completed purchase of 2015 Outback, thru sales person Chris Laporte. I have been looking to purchase 2015 Outback for quite sometime. Mr. Laporte provided excellent customer service and the car is great!! I love my new Subaru!! More

Great service, great product, great price! Chris La Porte made buying our first Subaru a fantastic experience. He really listened to our needs and our limits and worked with us to make a great Chris La Porte made buying our first Subaru a fantastic experience. He really listened to our needs and our limits and worked with us to make a great deal happen. It was a long search for the perfect new car, and Chris and the Sheehy Subaru crew were the perfect end to that journey. More

Car buying made easy Chris La Porte and the rest of the team at Sheehy made buying my Subaru Crosstrek a fast and easy experience. This was my first time buying a car, and Chris La Porte and the rest of the team at Sheehy made buying my Subaru Crosstrek a fast and easy experience. This was my first time buying a car, and from what I had heard from other people, I prepared myself to spend the majority of the day at the dealership doing paperwork, etc. I was pleasantly surprised that Chris made this process as quick as possible and before I knew it, I was on the way home with a new Subaru. Chris was extremely helpful starting with the emails the week before I was able to make it to the dealership. The whole time he was very honest and upfront with everything. I would highly recommend Chris La Porte and this dealership for anyone wanting to buy a Subaru! More

2015 Subaru Chris La Porte at Sheehy Subaru made the entire process of purchasing our new 2015 Subaru Outback smooth and easy. He found the exact car we wanted, w Chris La Porte at Sheehy Subaru made the entire process of purchasing our new 2015 Subaru Outback smooth and easy. He found the exact car we wanted, we negotiated a fair price, got a great interest rate and we worked out a good deal on our trade in. We love our new car and glad we found Chris. Thanks! Greg and Leah More