
Sheehy Subaru of Springfield
Springfield, VA
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Had a great experience buying from Chris and Sheehy Subaru. Respected me as a customer and gave me the best price around. Got me the car I wanted even though it wasn't on the lot with no issues. Chr Subaru. Respected me as a customer and gave me the best price around. Got me the car I wanted even though it wasn't on the lot with no issues. Chris was very responsive to my questions and needs and made the entire transaction easy, simple, and smooth. The finance manager, Eddie Beans was also great and didn't pressure me to buy anything I didn't feel I needed. Brandon, the manager, was also really friendly. Great experience all around. More
So on the 30th of December 2013 I tried to buy a car at sheehy Subaru in Springfield. I test drove a car with Reggie Leo all went well. Then Beau Proctor asked me to sign an agreed price form. I said I d sheehy Subaru in Springfield. I test drove a car with Reggie Leo all went well. Then Beau Proctor asked me to sign an agreed price form. I said I did not agree to this price. He said he needed my signature to continue with the credit check. After about forty minutes Beau brought me into a room with a financial person and said he would deal with the paper work. I told this gentleman I did not agree to that price and he looked shocked. He went and got Beau Proctor who admitted it was his fault and what could we do to make a deal. I felt like the whole experience was shady and I thought as consumers we did not have to deal with this type of thing anymore. When I called to complain to a manager a Mr. Brandon Stanhope called me back and tried to tell me I did not have the experience I had. He did not want to listen to me. So I feel that Sheehy Subaru has left me no choice but to complain to 1. Motor vehicle Dealer Board (mvdb). 2. Federal Trade Commission (ftc) 3. Consumer Financial Protection Bureau (CFPB) My only wish to other consumers is please be careful when using this dealer. Be informed of shady dealer tricks and do your research. More
This was one of the best car-buying experiences I've ever had. I walked in at opening on a Saturday and knew exactly what I wanted, a 2014 Crosstrek Premium. Within 10 minutes I was taking the car ove ever had. I walked in at opening on a Saturday and knew exactly what I wanted, a 2014 Crosstrek Premium. Within 10 minutes I was taking the car over to Barnes & Noble for my wife to test drive. She loved it and still loves it. We took it on a trip to Indiana for Christmas break and it performed magnificently. Chris was excellent and very knowledgeable. He answered all of my questions honestly and provided exactly the car we wanted. After bringing my trade-in back in the afternoon, I completed the final vehicle selection and purchase in less than 2 hours. I appreciate the excellent customer service from Chris and the rest of the folks there at Sheehy Subaru. Thanks! More
Came in on New Years day and got the deal we were looking for and the car we were looking for. Chris made the experience friendly and was able to meet all our needs. for and the car we were looking for. Chris made the experience friendly and was able to meet all our needs. More
I felt like this dealership wasnt as pushy as most and Chris La Port was not creepy. I liked dealing with him and the manger there was friendly and not pushy. I actually had to ask about going up a tri Chris La Port was not creepy. I liked dealing with him and the manger there was friendly and not pushy. I actually had to ask about going up a trim bc I had originally given them the trim I wanted and a budget. He is VERY MUCH on top of his game bc I could barley get another Suburu dealership to give me a quote for my trade in. Only thing is Chris could have been a little better about getting my radio stations off my old car but in the end he got them for me. I highly recommend him and love my Subaru. More
Chris made car buying easier than I had expected. No pressure sales. Straightforward with cost and patient. Extremely busy employee who, despite tending to multiple customers, was able to provide us ser pressure sales. Straightforward with cost and patient. Extremely busy employee who, despite tending to multiple customers, was able to provide us service well beyond other salesmen prior. Eddie made financing quick and easy. No pressure tactics. Extremely simple process, even after 4 hours of work! Thanks for my new 2013 Subaru Impreza Spt LTD! More
I called Chris on December 31 about purchasing a new Outback. I knew what I wanted, having done my research and already been on two test drives. Chris gave me several options and repeated that he did no Outback. I knew what I wanted, having done my research and already been on two test drives. Chris gave me several options and repeated that he did not care which option I went with, he wanted me to have the car that best met my needs and budget. When I got to the dealership on January 1, he had the car waiting for me. When we discussed that I was unlikely to keep the car more than two-three years, he suggested I look into leasing as a lower cost option. He disucssed it with the finance officer and we were able to come to an agreement that got me into a new 2014 Outback at a payment with $10 of my 2011 Ford Edge (I wanted out of that vehicle since it handled so poorly due to 2WD and inexpensive tires). He also made sure I knew all of my follow up steps including going to DMV and LOCO for title and personal property tax and to go to __ to get a refund on my extended warrenty on the Edge. The best part for me and my antsy 8 year old son, we were back on the road in our new car in under two hours. I never gotten out of a dealership that quickly! (The second best part was driving effortlessly through the snow on January 3) Thanks Chris! More
After much research and consideration it was time for a new car. I'd test driven a Forester earlier this year and now it was time to buy. Chris LaPorte answered my millions of questions, told me what car new car. I'd test driven a Forester earlier this year and now it was time to buy. Chris LaPorte answered my millions of questions, told me what cars were available, gave me a fair price for my trade-in, and kept me informed all the way through the purchase process. His enthusiasm, professionalism, knowledge, and patience were plentiful and very much appreciated. Eddie Beans was a whiz with the purchase and made it quick and easy. For a first-time solo purchase, it was problem free and a pleasure. More
Larry was very knowledgeable and was able to answer all my questions without hesitation. He really knows his stuff! Larry was easy to talk, friendly, and respectful. He had a nice firm handshake too, alway my questions without hesitation. He really knows his stuff! Larry was easy to talk, friendly, and respectful. He had a nice firm handshake too, always a plus! Neither Larry or Eddie pressured me. It was way too easy to buy a car! More