Sheehy Subaru of Springfield

I began working with Ken about a month ago in attempts to decide between the Forrester and the Outback. Ken was incredibly patient and friendly and allowed me to test drive a few vehicles. I told him that decide between the Forrester and the Outback. Ken was incredibly patient and friendly and allowed me to test drive a few vehicles. I told him that I wasn't ready to make a decision that day becuase my husband was not there with me. Within a week of that test drive, my husband and I found a home and had to put a car purchase on hold to avoid any complications with closing. During our negotiations with the home, I received a call from a Sheehy sales manager wondering if I was still interested in purchasing a vehicle. I explained the situation, he provided me with a few alternative option, but I told him I would rather put the car purchase on hold. He was incredibly understanding and thanked me for my time. We closed on our home right before Christmas. I went back to Ken a day or so after Christmas to test drive a few more vehicles and confirmed that the 2014 Outback was the right call for me and my family. Due to my work schedule I had to do a lot of the negotiation over the phone. Ken was so patient and served as a great liaison between me and his manager. On the 28th, I chose a car but did not buy because it was such a busy day at Sheehy and I really wanted to eat dinner (being pregnant makes you hungry). By that point, I was working with Ken and Beau regarding my trade-in and they both understood that I did not want to wait. My husband and I returned on the 29th and bought my car. This was by far the BEST car-buying experience I have ever had. There was no pressure at all. The staff was always nice and Beau worked well with me on our trade-in. I then signed the paperwork with Eddie Beans, who was so nice! He offered a few additional options without pushing (which I did not take) and he was totally okay with that. He congratulated me on the new vehicle and shook my hand. I don't have one negative comment for any of the individuals I worked with (especially Ken since I worked with him most). If you are in the market for a Surbaru, definitely go to the dealer in Springfield (Sheehy) and ask for Ken. You will not be disappointed. P.S. I was not signing paperwork forever either. it was quick and easy...I think we spent more time trying to sync my phone with the car's blue tooth than we did on signing all of the paperwork. More

I completed my research on the type of car I wanted, now it was time to find a dealer. Walked into the Subaru of Springfield dealer and the rest was history. I met Eddie and Chris explained to them what I w it was time to find a dealer. Walked into the Subaru of Springfield dealer and the rest was history. I met Eddie and Chris explained to them what I was looking for, Chris found it in a couple of days while Eddie set up my finances. Next thing I know I came in with my Audi, and left happily with my beautiful Twilight Blue Outback with everything I wanted with a bonus of excellent, efficient, super friendly service, and it was completely effortless! I'm in the process of convincing my friends to buy a Subaru from these two guys... More

chris LaPorte went far and beyond any car sales person i have dealt with --- EVER ! Chris found a bronze color Outback 6-speed Premium manual have dealt with --- EVER ! Chris found a bronze color Outback 6-speed Premium manual More

I had to purchase a new car quickly, as my used car had serious issues. Chris was informative, friendly, and honest. He helped guide me to a great selection, under a tight deadline. serious issues. Chris was informative, friendly, and honest. He helped guide me to a great selection, under a tight deadline. More

Larry is the best car salesman that we have ever done business with. He is professional, honest, and efficient. We drove all the way from Richmond to look at a car, and we will do it again in the futur business with. He is professional, honest, and efficient. We drove all the way from Richmond to look at a car, and we will do it again in the future. Working with Larry made the car-purchasing process enjoyable. He made sure that we knew the total cost up front. More

Both Larry McGill and Eddie Beans were wonderful. My husband and I had the pleasure of purchasing our Outback with the endless help of this team. From our initial greeting to the final handshake, we ex husband and I had the pleasure of purchasing our Outback with the endless help of this team. From our initial greeting to the final handshake, we experienced nothing but honest business. We never felt pressured and felt that all our questions and needs were addressed efficiently and with confident knowledge of an excellent product. We look forward to continuing a relationship with the service department at a dealership that had already gone above and beyond to give us the best experience in a process that can often be overwhelming and frustrating. These two words never crossed our minds. Thanks again to Larry and Eddie. You are second to none. More

Met Ken McAlpine and told him I was interested in test driving the XV Crossotrek and Impreza. Ken was exceptionally friendly and professional. I told him I was looking at cars and getting pricing that wil driving the XV Crossotrek and Impreza. Ken was exceptionally friendly and professional. I told him I was looking at cars and getting pricing that will fit my budget. Ken with no pressure talk to me about Subaru and then set me to test drive the Crosstrek. I was pleasantly surprise to be able to test drive the vehicle by myself without a salesman in the car. I was able to test drive the car in the highway and regular traffic which perfect for me to test and feel how the car responded and felt while driven. After my test drive came back and Ken run the numbers and turned it over to his manager Brandon. Again with no pressure, Brandon was friendly and very professional run the numbers again to give me the best deal for the Crosstrek I test drove. Brandon went over the numbers and the different options I had. I took the numbers home and work my budget. Again felt no pressure from either Ken or Brandon. They were very understanding. a few day later I return to the dealer and again Ken and Brandon were exceptional. I test drove the cars again to make my final decision. When I decided on the Crosstrek a sat down with Brandon and run the numbers again. I was very happy with my purchase and the way they work with me to gave a deal that fit my budget while getting most of the things I was looking in a my new car. Brandon and Ken were friendly, professional and attentive to satisfy expectations and meet my budget. They answered all my questions and clear all my concerns. Andrean on the service department who was in charge to install a few things in my car and he was also very friendly attentive and explain everything. They are great team. I love my XV Crosstrek and very happy with Sheehy Subaru. More

Chris's energy and attention to detail made my first Subaru experience memorable. Thank you Chris .. I'll pass on as such to my family, friends, and networks. -edward ianuzi Subaru experience memorable. Thank you Chris .. I'll pass on as such to my family, friends, and networks. -edward ianuzi More

We had planned to visit two Subaru dealerships to compare which would provide us with both the better price, clearer information, and the better relationship going forward. Chris LaPorte and everyone we which would provide us with both the better price, clearer information, and the better relationship going forward. Chris LaPorte and everyone we interacted with at this dealership worked hard to sell us the car that we wanted on terms that were agreeable to us, to answer our questions, provide data and information, and walk us through the process. Result: we drove home in our beautiful new Outback! More

My husband and I went in the dealership today not intending to buy a car. Our sales rep, Chris, was so knowledgeable about the Subaru we were interested in. He is friendly and outgoing, as well as intending to buy a car. Our sales rep, Chris, was so knowledgeable about the Subaru we were interested in. He is friendly and outgoing, as well as very tolerant of our young child. We never felt pressured and no one was pushy. All of our questions were answered fully with no double talk. When we decided to go ahead and purchase the vehicle, all of our paperwork and trade-in was handled quickly and efficiently. I am happy to recommend Sheehy Subaru to anyone in the market for a new car. More