
Sheehy Toyota of Stafford
Stafford, VA
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We where lied to over and over again We went in to buy a car with a loan we already had from capital one bank, we were very clear that we do not want our credit run by any means as we are We went in to buy a car with a loan we already had from capital one bank, we were very clear that we do not want our credit run by any means as we are im the process of buying a home in the process we made sure time after time to ask if our credit was being run before filling out any paperwork and anytime we had any conversation we had with Sean Davis and Drew Huttner we asked time after time are you going to run our credit and we were informed each time that our credit was not going to ran. We already had a loan so we didn't want our credit run. They lied to us time after time this was horrible we have been a customer since 2006 and this was our 4th car we have bought from this dealership but we will never be back they lost a long time customers due to dishonesty. We could have went to any dealership. More
Excellent Purchased new Tacoma TRD 6-cyl. 4/10/2015. Purchase negotiations went well. Very little haggling. Rosner met my trade-in valuation. The salesman Purchased new Tacoma TRD 6-cyl. 4/10/2015. Purchase negotiations went well. Very little haggling. Rosner met my trade-in valuation. The salesman, Roger Paris, was very friendly and helpful. The finance guy, Robbie, was very upfront and handled the financing professionally. Got a free Toyota hat as part of the deal. More
Great Experience I had a great experience with Roger Paris during the process of purchasing the right car for me. Roger was very helpful, exteremely friendly, pleasant I had a great experience with Roger Paris during the process of purchasing the right car for me. Roger was very helpful, exteremely friendly, pleasant, and honest gentleman. He was very patient and I never felt any frustration from his side about me going back and forth multiple times, and when it came down to choosing the right car, he was never pushy and he let me take all the time I need to make the decision. Roger is a great sales person, and he has the people skills. Thanks Roger! I felt that the processing fee for this dealership is too high. but overall I recommend this dealership. More
5th purchase over the years This is the 5th car or van we have purchased from rosner, we have never been disappointed . The sales team is has always been professional and the tra This is the 5th car or van we have purchased from rosner, we have never been disappointed . The sales team is has always been professional and the transactions seamless. VR Chris More
Great and easy buying experience. Highly recommend them if you are interested in buying new or used car. They worked with us to get us what we wanted. Da 'Velle Johnson was our sales Highly recommend them if you are interested in buying new or used car. They worked with us to get us what we wanted. Da 'Velle Johnson was our salesmen and we couldn't have been more satisfied with his services. They were very straightforward with the whole buying process, going anywhere else would be a waste of your time. More
Great Exerience Ever Girma is the most pleasant and knowledge dealer I have ever met. He made me feel like I deserved to have this new 2015 Toyota Cambrey after retiring Girma is the most pleasant and knowledge dealer I have ever met. He made me feel like I deserved to have this new 2015 Toyota Cambrey after retiring from the federal government. He ensured that I receive the the interest rate and amenities wanted. He help me pair my blue tooth and cell phone. In the future, I will recommend to my friends to deal with Girma when purchasing a new car from Rosner Toyota of Stafford. Great Experience ever! More
Excellent team work The dealership is excellent in terms of customer service and prompt delivery. Roger Paris did wonderful customer's follow up and I really appreciate The dealership is excellent in terms of customer service and prompt delivery. Roger Paris did wonderful customer's follow up and I really appreciate it More
Waldorf Dealership Take Lessons Your newbie, Roger Paris, is a keeper. No messing around, no shifty eyed stuff, just good people stuff going on-he listens too, what a concept. Financ Your newbie, Roger Paris, is a keeper. No messing around, no shifty eyed stuff, just good people stuff going on-he listens too, what a concept. Finance guy made the transaction quick and painless as well. Smooth experience. Thanks. More
renewal of self confidence When i called this dealership early in the morning, i spoke to manager shawn and he adviced someone will call me right back..Antonio patlan ortiz call When i called this dealership early in the morning, i spoke to manager shawn and he adviced someone will call me right back..Antonio patlan ortiz called me back immediately and i advised him what type of vehicle i am looking for..he then took the bull by the horns and the rest was history! Excellent job! More
Seemless, no pressure and professional. Serge was the perfect sales consultant for us. No pressure or hassle. Great experience! I was happy to get the trade-in value for my Lexus. Management Serge was the perfect sales consultant for us. No pressure or hassle. Great experience! I was happy to get the trade-in value for my Lexus. Management did a great job too! More