
Sheehy Toyota of Stafford
Stafford, VA
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Liars I dropped off my father's car for inspection at 10:00 in the morning. My "Service Advisor" Steve said the vehicle wouldn't be getting inspected for 2 I dropped off my father's car for inspection at 10:00 in the morning. My "Service Advisor" Steve said the vehicle wouldn't be getting inspected for 2.5 hours but would be completed today. 6.5 hours later I still hadn't heard anything even after replying twice to the new text message system they use. So I arrived at the dealership at 4:40 since they closed at 5:00 and was again told by Steve that my car would be ready today. At 5:05 Steve came into the waiting area to tell me my car would not be completed. Lying to customers is unaccetable, they will not recieve another dime from me and I have been taking multiple vehicles there for years. More
GIRMA WAS THE BEST I WOULD USE HIM FOR MY NEXT PURCHASE. HE HAD GOOD KNOWLEDGE OF THE PRIUS WAS FRIENDLY AND FAIR AND LIKEABLE WAS THE BEST I WOULD USE HIM FOR MY NEXT PURCHASE. HE HAD GOOD KNOWLEDGE OF THE PRIUS WAS FRIENDLY AND FAIR AND LIKEABLE More
I worked with Rich Suarez. He was very patient and found me. Overall it was a great experience. Thank you Rick for helping me find a used car that will fit my budget. It was hard for me because I am on a tight b Overall it was a great experience. Thank you Rick for helping me find a used car that will fit my budget. It was hard for me because I am on a tight budget. I like the Corolla we found. It is in good shape and getting great miles per gallon! Thank you again! Kim Harbaugh More
Excellent Customer Service Just bought CH-R 2018. Girma was very pleasant and I am very happy with his customer service. Very welcoming and pleasant guy. I definitely will retur Just bought CH-R 2018. Girma was very pleasant and I am very happy with his customer service. Very welcoming and pleasant guy. I definitely will return to this dealership and recommend Family member. Very happy with my purchase. Thank you ! More
Quick and Truly Exceptional I was looking to trade in my leased vehicle from another dealership a year early. Between George Barnes and Jerry Silsley, I was able to turn in my le I was looking to trade in my leased vehicle from another dealership a year early. Between George Barnes and Jerry Silsley, I was able to turn in my lease with them and buy a new vehicle in record speed. I was worried due to the length and amount I still owed that it would be impossible, however, this dealership is truly exceptional. They were able to help me and get me into the perfect car I wanted in only a couple of hours. The financial portion was also extremely simple and easy to understand. Questions were encouraged and answered. Overall, this is the third dealership I have purchased from, but the best so far. More
New 4runner Rick Suarez what a great person to work with. He did not pressure us and took his time with us. Tge staff was very professional and nice at the dealer Rick Suarez what a great person to work with. He did not pressure us and took his time with us. Tge staff was very professional and nice at the dealership. The car is great More
Will NEVER go anywhere else to buy a car! I have purchase many cars with SHEEHY (previously Rosner) Toyota. The sales team, specifically Rick Suarez, is amazing, very informative and knowledg I have purchase many cars with SHEEHY (previously Rosner) Toyota. The sales team, specifically Rick Suarez, is amazing, very informative and knowledgeable! Rick is a no nonsense guy and doesn't sugar coat or try to sell you more vehicle than you need. That's my favorite part: During the purchase of at least 6 cars in the past years, I have never felt that I have been taken advantage of! Thanks for all you do Rick. YOU ROCK!! More
Very accommodating and pleasant to work with. We recently decided to make a purchase of a Toyota Tacoma truck. We used the TrueCar buying service and Sheehy of Fredericksburg and Stafford both cal We recently decided to make a purchase of a Toyota Tacoma truck. We used the TrueCar buying service and Sheehy of Fredericksburg and Stafford both called us and made appointment same day. We met with salesmen from both locations but purchased from Stafford as they had the vehicle that we wanted (Double cab with 6' bed and JBL system). They worked with us on price and we came to a term that was reasonable to both of us (lets face it the dealers need to make some money also). Yeneneh Girma (salesman) and Kent Smith worked hard to make the sale and we came to terms. The deal was made close to closing and there were several deals being closed. Kent offered for us to go home and come back the following day since we had a dog at home. We declined and stayed to finish the deal and are very proud of our new truck. Now we are waiting for the call to schedule the installation of the tube steps to complete our sale. More
Rick Rocks! Our salesperson Rick Suarez always seems to find just the right vehicle for us! He is always very knowledge and can answer all our questions! Excell Our salesperson Rick Suarez always seems to find just the right vehicle for us! He is always very knowledge and can answer all our questions! Excellent service, and we always recommend him to our friends! More
Quick process; responded to inquiries promptly; no hassle. Lee met my offer with no back-and-forth wrangling. Finance manager Valerie was awesome. Second Tacoma I've purchased in the past two months from S Lee met my offer with no back-and-forth wrangling. Finance manager Valerie was awesome. Second Tacoma I've purchased in the past two months from Sheehy. More