
Sheehy Toyota of Stafford
Stafford, VA
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Excellent experience w/ Rick Suarez I e-mailed back and forth with Rick Suarez a couple of times, there were no games and he gave me a terrific price on a lease. When I arrived it was al I e-mailed back and forth with Rick Suarez a couple of times, there were no games and he gave me a terrific price on a lease. When I arrived it was all very straightforward and easy, no fuss, which was great because I was pressed for time. I highly recommend him and Rosner Toyota. More
Roger Paris.......Going above & beyond, Roger goes above & beyond to make sure his customers are satisfied. I would recommend anyone to Roger at Rosner Toyota of Stafford. He goes to the p Roger goes above & beyond to make sure his customers are satisfied. I would recommend anyone to Roger at Rosner Toyota of Stafford. He goes to the point where it is no longer in his hands and will explain that to you. I admire his honesty and being straight forward. That alone will make me come back to purchase a truck again. Not once did I feel like I was being ripped off. I appreciate all he has done. I can say that for once in my life I am glad I walked out of a car dealer with the truck I really wanted. Thanks Roger More
Third Buy I've bought three vehicles from Rosner in Stafford. I have friends that have multiple buys at the Fredericksburg location as well. Rosner sales, servi I've bought three vehicles from Rosner in Stafford. I have friends that have multiple buys at the Fredericksburg location as well. Rosner sales, service and finance are all good people to work with. I had Serge this time and he took care of everything and got me what I wanted. I cannot recall the names of everyone but the Service department manager is always great to work with as well as the floor staff. More
Excellent service excellent staff very helpful in every way. Very informative in helping make purchase. Made the transaction so easy and not so stressful like o service excellent staff very helpful in every way. Very informative in helping make purchase. Made the transaction so easy and not so stressful like other places. More
New Car Sales My experience with Toyota of Stafford was great. I walked in and met with Antonio; where he immediately went to work for me. After a couple of hours w My experience with Toyota of Stafford was great. I walked in and met with Antonio; where he immediately went to work for me. After a couple of hours we finally got to an agreed price and I drove off with my new 2016 Tundra. Couldn't be happier, I will continue to return to Rosner. This was my 3rd purchase from them. More
Timely and courteous Overall experience was great! Everyone was honest and straight forward and there were no "sales games". Best thing of all is that I was able to purc Overall experience was great! Everyone was honest and straight forward and there were no "sales games". Best thing of all is that I was able to purchase a vehicle and be on the road in less than an hour. More
Awesome kind quick service! I went in with a few ideas and left with a big suv like I wanted! Sean Davis was so patient, while I rambled on about what I did and didn't want he an I went in with a few ideas and left with a big suv like I wanted! Sean Davis was so patient, while I rambled on about what I did and didn't want he answered all my questions as a first time car buyer! I would definitely recommend this dealer ship to friends. From the moment I pulled in the parking lot I was kindly greeted! I love great customer service and definitely got it from this dealership and staff! More
Black Friday Success I had a long day of car shopping and stopped into Rosner on the way home to see if there were any CPO Highlanders on the lot. There was one and Sean I had a long day of car shopping and stopped into Rosner on the way home to see if there were any CPO Highlanders on the lot. There was one and Sean Davis helped me find it. We made a deal fairly quick, without a lot of back and forth. Rosner came down on the Highlander price and even gave me more than I had been offered all day for my trade-in. Sean was trying to close on another deal that night so I was passed on to Antonio Patlan-Ortiz to finish things up. Antonio was great! We had about an hour to kill while waiting to sign the paperwork and he made sure to stick around until it was done. Overall, it was a positive experience and I would recommend this dealership for your next auto purchase. As a bonus, you get lifetime oil changes on any vehicle you buy from Rosner! More
A Great Car Buying Experience!! Really The folks at Rosner made my recent new car purchase experience the bast I've had since I bought my first car in 1976. I had my previous car in for ro The folks at Rosner made my recent new car purchase experience the bast I've had since I bought my first car in 1976. I had my previous car in for routine servicing and wandered into the show room. Sean Davis asked if I needed help. I told him I was just stretching my legs while my car was serviced. We struck up a conversation on various cars. We discussed the pros and cons of various models. He offered to show me some RAV04s that I was thinking about. He took a lot of time with me, knowing I was not ready to buy. A few weeks later I started to seriously considering a new car. Rosner was the dealship I turned to, asking specifically for Sean Davis (Rosner has three Seans working there) in particular. Again he was most patient in answering my questions. The sales negotiations were fair, no hidden suprises. The dealship made me aware of the "extras" that were available, but there was no hard pressure to purchase anything additional. From walking to the dealership the day I purchased my new RAV04 until I drove it off, the process took just a little over two and half hours, including my test drive. More
Loved our service at Rosner Toyota and our new Sienna Sean Davis is just the sweetest guy! I showed up with a friend to get her car serviced. I thought I would take a few moments to poke around and look i Sean Davis is just the sweetest guy! I showed up with a friend to get her car serviced. I thought I would take a few moments to poke around and look in some minivans. Sean Davis was so happy to open any van on the lot that I wanted to see. He even worked with my husband's busy schedule and arranged a test drive. He also patiently waited as we took the night to double check our budget and sleep on it. We truly had such a great experience and look forward to working with Rosner Toyota, Sean and Valerie (who made our financing SO easy!) in the future! More