
Sheehy Toyota of Stafford
Stafford, VA
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New car purchase Rick was super helpful and was able to get the exact car I wanted. Rick and Michelle were instantly responsive and helpful via email prior to our pu Rick was super helpful and was able to get the exact car I wanted. Rick and Michelle were instantly responsive and helpful via email prior to our purchase. The car buying process takes entirely too long. I had not been through this process in almost 20 years. I would have hoped in the Internet age, the process could have been more simplified. More
Great service! This was my first time leasing a vehicle and my salesman Yeneneh Girma was very helpful and patient with me. I ended up leasing a 2015 RAV4 which I This was my first time leasing a vehicle and my salesman Yeneneh Girma was very helpful and patient with me. I ended up leasing a 2015 RAV4 which I just love. I def would recommend this dealership to my friends. More
Personable and efficient sales and financial help This is our second time using Serge Sajous and 4th time coming to Rosner. Each time our experience has been positive, professional and helpful. Micky This is our second time using Serge Sajous and 4th time coming to Rosner. Each time our experience has been positive, professional and helpful. Micky Ortiz has gone out of his way several times to accommodate our needs. Robbie in Finance was great at getting us in and out in no time. We would highly recommend this place to anyone. More
Purchase I had been disappointed with the sales department in how we had been treated last year when we went in. So we did not go back in August when we had to I had been disappointed with the sales department in how we had been treated last year when we went in. So we did not go back in August when we had to replace our Venza. Shame on us, as when we ended up having to replace a second car we stopped in and met Roger. He was not pushy and helped us feel comfortable and promised not to call and pester us every day. We than found out that Mr. Rosner had brought back the General Manager and a few others that made Stafford Toyota the wonderful place it was. More
Helpful Beyond Words! Rick Suarez was very helpful and made the process of buying a new car painless. The dealership did an excellent job of going above and beyond to find Rick Suarez was very helpful and made the process of buying a new car painless. The dealership did an excellent job of going above and beyond to find the best deal available for me. They were very friendly and knowledgeable. I left the dealership feeling confident that I made the right decision buying my car at Rosner Toyota of Stafford. More
"Absolutely the best car buying experiene" The staff at Rosner Toyota are by far the friendliest and knowledgeable about their product. Rick Suarez was quick to offer us the best deal on not o The staff at Rosner Toyota are by far the friendliest and knowledgeable about their product. Rick Suarez was quick to offer us the best deal on not only our trade in vehicle, but the vehicle we chose to lease. It was refreshing having everything from picking out a vehicle to finance being complete in less than 4 hours in one visit, without haggling over price. The car was clean, gassed and ready to go when we completed the paperwork. Top notch crew at Rosner Toyota!! More
Trade-in and Purchase Excellent from start to finish. It started with an initial internet inquiry where Hope was very polite and professional. Sean picked it up from ther Excellent from start to finish. It started with an initial internet inquiry where Hope was very polite and professional. Sean picked it up from there and I explained that i was going out of town and would be back in a few days to continue the car search. To his credit, he didn't pester me and waited a couple of days after I returned to continue the process. I found a RAV4 that I liked and dropped in on Sean the next day and we started the initial negotiations for the car. After some back and forth the next day we agreed on a price and I bought the RAV4. While the negotiations were a bit intense, at all times, Sean was courteous, professional, extremely respectful and friendly. The courteousness of the staff continued thru the paperwork process as Yeneneh assisted Sean in processing the paperwork and Robbie did the finance paperwork. The entire Rosner team was friendly, courteous and professional I would buy from the again and recommend my friends to see them first. I've dealt with other Toyota dealerships and this one is by far the best. Thank you all. More
Great experience from a great Dealership As close to a no hassle experience as you can get. Really made sure that the final deal was competitive with other dealerships and gave us extra on o As close to a no hassle experience as you can get. Really made sure that the final deal was competitive with other dealerships and gave us extra on our trade! Serge was extremely pleasant and really gave us the non-carsalesman experience. Valerie the finance manager was quite efficient in going over the extras without being overbearing and zipped through the paperwork with very little time. Doing quite a bit of homework before we committed to the vehicle we wanted, we knew this dealership was giving us a very fair offer without having to negotiate back and forth wasting the day. On top of everything else, the services that are included with every new car purchase are second to none. Buy your Toyota here! More
Purchase and Service Experience Purchased a 2014 Scion iQ and was absolutely thrilled with my sales rep Jerry! He was very kind and patient with us as we looked over the vehicle thor Purchased a 2014 Scion iQ and was absolutely thrilled with my sales rep Jerry! He was very kind and patient with us as we looked over the vehicle thoroughly and took a test drive. Jerry was also very knowledgable about the vehicle when we asked him questions. I would highly recommend this dealership for your Toyota or Scion and if you can ask for Jerry! More
Great experience. Great service from Rick Suarez Great selection. Great service. I would recommend Rosner Toyota to anyone. Rick Suarez works with you to get the deal you want without the pressure Great selection. Great service. I would recommend Rosner Toyota to anyone. Rick Suarez works with you to get the deal you want without the pressure that other dealers apply. More