
Sheehy Toyota of Stafford
Stafford, VA
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My first solo car buying experience At 39 I'd never bought a car. Two during my marriage but I only signed when asked and wasn't involved in the rest. The guys here made it easy and pa At 39 I'd never bought a car. Two during my marriage but I only signed when asked and wasn't involved in the rest. The guys here made it easy and painless. I told them I wanted to see if it would be possible financially before I saw or drove the car. We did all the paperwork and financing and came up with a monthly payment I could work with. Then I got to drive the car and just enjoy knowing, if I liked it all I had to do was sign. Now it's mine and only mine. I couldn't be happier. More
Rick Suarez is an outstanding salesman. Rick has been my salesman through 4 vehicles. I send my friends and family to him. Fantastic. The only issue I had was with the final deal and finan Rick has been my salesman through 4 vehicles. I send my friends and family to him. Fantastic. The only issue I had was with the final deal and financing. It was assumed I would pay several costs that were not identified prior to the closing (transportation $800+to drive from Tysons, dealer prep that was already in the True Car certificate, adding to the True Car certificate when Rick and I had already agreed on it, etc). I had already worked out a bottom line with Rick and a True Car guarantee. It was extremely frustrating. Financing had to redo paperwork several times because they didn't ask questions up front (interest rate, down payment, etc). If I were in need of another vehicle I would come to Rick no question. But I would ensure he would be there at closing to advocate for me. More
User 2012 Toyota Camry Enjoyed dealing with Serge R. Sajous. He was very helpful, kind, and informative. Sold me a car in two visits for a great price. I would recommend a Enjoyed dealing with Serge R. Sajous. He was very helpful, kind, and informative. Sold me a car in two visits for a great price. I would recommend anyone who goes to this dealership to work with Serge More
Amazing People So I had a bit of a story coming here. I went to a used car dealership the day before and they said they had this great deal for a used car. At first So I had a bit of a story coming here. I went to a used car dealership the day before and they said they had this great deal for a used car. At first I was gonna go with it but luckily my brother told me it wasn't a great deal for a used car and told me to come check out Rosner Toyota of Stafford where he got his Camry from. Sean Davis was the salesman who got me in my brand new 2016 Scion IA which I love. He was very knowledgeable about all the cars on the lot, showed me a number of different models and different features, didn't make me feel pressured or anything. He is a really friendly guy who I felt went above and beyond to make sure I got what I wanted and was satisfied about my new car in every way. The financial department was nice and knowledgeable as well and took their time explaining everything to me so I didn't feel overwhelmed or like there was anything hidden that would try and surprise me later. I honestly couldn't think of any way I could be happier with the service I received from them and I would recommend them to anyone looking to buy a new car. More
Like family We have always been treated with respect, and never hurried or pressured. Our sales person Rick Suarez, has been a pleasure to work with when purchasi We have always been treated with respect, and never hurried or pressured. Our sales person Rick Suarez, has been a pleasure to work with when purchasing our new cars. We have also purchased a used car with the help of Rick and Mickey Ortiz! Love the service we have received here also! More
friend referral Great expeince with Mr Sean Davis.Today on my car purchase through my freind referral with recommend to all my friend.Great Great Great Great Great expeince with Mr Sean Davis.Today on my car purchase through my freind referral with recommend to all my friend.Great Great Great Great More
A Great Experience for a 1st time buyer Rick Suarez, the sales rep. that helped us out thought the entire experience was great. We were in and out in just 2 hours. Great. Rick Suarez, the sales rep. that helped us out thought the entire experience was great. We were in and out in just 2 hours. Great. More
Happy Customer We had a problem with our older model Toyota and had it serviced at Rosner Toyota in Stafford, VA. Pam was our service technician and I couldn’t be h We had a problem with our older model Toyota and had it serviced at Rosner Toyota in Stafford, VA. Pam was our service technician and I couldn’t be happier with our overall experience. As far as I’m concerned, she went far above what I expected on detailing work that needed to be done, providing estimated costs, a timeline to complete work, and follow up on progress. This was a big job and although costly, Pam worked with us and her overall knowledge, professionalism, and people skills made a lasting impression on us. I’ve had many vehicles serviced in different dealerships over the past 50 years, but I feel that the service provided at Rosner Toyota was the best I’ve experienced in many years. Thanks to Rosner and especially Pam for a job well done. More
A Great Visit My husband and I have had terrible experience with Dealers in the past but now after dealing with Rosner Toyota are faith is back. Rick Suarez gave u My husband and I have had terrible experience with Dealers in the past but now after dealing with Rosner Toyota are faith is back. Rick Suarez gave us a great deal and best of all got us in and out within an hour. Plus he had car tags put on for us !! So nice not to go to DMV Hurray We purchased a Toyota Tundra 2013 at a great price with an 100,000 mile warrenty We will continue to use Rosner Toyota . More
The car I wanted at good price I like this dealership, and I especially appreciate the sales representative, Yeneneh Girma. He worked hard to get me the car I wanted at a good price I like this dealership, and I especially appreciate the sales representative, Yeneneh Girma. He worked hard to get me the car I wanted at a good price with very little haggling. The after sale people were also helpful with very little pressure to buy add ons. I would recommend this dealership and Yeneneh Girma for an honest, hard working sales representative. More