
Shelbyville Chrysler Products
Shelbyville, KY
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Very pleasant experience I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of I know of no one who enjoys the car buying experience, myself included, but this was a different experience all together. I had the good fortune of meeting Frank about 4 weeks prior when we were looking for a Ram 2500. We took the information he provided and continued on with our research finally deciding that we didn’t really need that much truck. Fast forward to this last Wednesday when I stopped by to see about the new 2019 Ram 1500 that I had been watching reviews on. I found Frank walking to his own Ram 1500 and reintroduced myself. After we caught up a bit, I laid out exactly what I was looking for in a new truck. I figured since this is a large purchase, I’ll outfit it with ALL the features that I (my bride) could ever expect. He looked on his lot, then on other dealers lots and we finally came up with exactly what we wanted. He was able to research and offer every rebate or incentive available. Who knew there was an incentive for owning a farm or purchasing a certain brand of tractor in the past? We ended up getting the best price and I gave 4 other dealerships a shot at it. Came back on Friday to sign the paperwork and finish up. Frank will say he’s not a salesman, of course he is that’s how he makes a living, he’s simply the most pleasant type of salesman I’ve ever experienced while buying a car. No pressure and very helpful. More
Great Buying Experience I just purchased a 2018 Jeep Cherokee Limited from the Shelbyville Chrysler Jeep dealership and would strongly recommend them to anyone seeking to pur I just purchased a 2018 Jeep Cherokee Limited from the Shelbyville Chrysler Jeep dealership and would strongly recommend them to anyone seeking to purchase a vehicle. The salesman, Barlow Dean, worked with me to insure that I found the vehicle that met all my needs and wants and was he extremely helpful and friendly throughout the sale and after the sale in explaining all the features and assisting me in setting up those features Ed Brown was great in price negotiation and I feel that I got a very fair and competitive deal. Barlow and Ed made this purchase the best buying experience I have ever had and I highly recommend them to anyone. More
Excellent Experience!!! I just purchased a new Jeep Grand Cherokee from this Shelbyville dealership and I have never had such a smooth experience! From the minute I walked in I just purchased a new Jeep Grand Cherokee from this Shelbyville dealership and I have never had such a smooth experience! From the minute I walked in the door Barlow Dean and Frank Ford worked tirelessly to get the exact vehicle I wanted and explained in detail every step of the process so I felt 100% comfortable and excited about my new purchase! I was very impressed by their professionalism, dedication and commitment to customer service. I will be a life long customer now! More
They cheated me and smiled all the time they were doing it. I am 69 and a widow. This dealership cheated me out of thousands of dollars. The car I purchased was on sale for 28,000 the day I was there. I didn I am 69 and a widow. This dealership cheated me out of thousands of dollars. The car I purchased was on sale for 28,000 the day I was there. I didn't realize until I got home that they had charged me the full MSRP on the car..34,879 ..Almost an added 7,000 from what was advertised. Then overcharged me for an added service plan... to take the warranty just to 70,000mi. at a cost of 2100 more. They gave me only 14, 000 for my car (2015 /chevy impala with only 39,000mis on it) Of course I really got nothing for my car and I paid 24,000 for it. No I would not recommend them at all. When I called to see about getting the added warranty taken off ..the finance person was hostile to me on the phone. They also gave me a bad interest rate and my credit score is over 730.. My only excuse is I trusted they were writing the contract fairly ...I was very tired the day I was there and didn't ask enough questions? More
Excellent Service! Thank you, Domonie Cochran for your excellent service today! We just purchased a 2018 Ram. Its everything we wanted, and more! I highly recommend goin Thank you, Domonie Cochran for your excellent service today! We just purchased a 2018 Ram. Its everything we wanted, and more! I highly recommend going to him on your next purchase! More
Great!! Honestly one of the best car dealers i’ve ever been to! They make sure you’re taken care of like you’re family!! highly recommend this dealership! Honestly one of the best car dealers i’ve ever been to! They make sure you’re taken care of like you’re family!! highly recommend this dealership! More
These two salesmen were awesome! Thank you for the excellent service, I am very happy with my purchase. Sorry for keeping you late and I appreciate your professionalism and kindness. Thank you for the excellent service, I am very happy with my purchase. Sorry for keeping you late and I appreciate your professionalism and kindness. More
Great Customer Service Experience Was immediately greeted by Josh Reese, who was very welcoming, kind, informative and went the extra mile in making sure we made the right decision whe Was immediately greeted by Josh Reese, who was very welcoming, kind, informative and went the extra mile in making sure we made the right decision when came to making an investment. Jonathan came through to help us seal the deal. More
Quick to sell and had major issues that they wouldn’t back Didn’t even get enough miles on it for an oil change and had major issues. 3000. To fix it and with no breaks from them Didn’t even get enough miles on it for an oil change and had major issues. 3000. To fix it and with no breaks from them More
Amazing I needed a reliable car to travel back and forth to school so I went to shelbyville Chrysler where everyone else in my family has gone and I had a gre I needed a reliable car to travel back and forth to school so I went to shelbyville Chrysler where everyone else in my family has gone and I had a great experience. Domonie helped us all out. I absolutely love my car and wouldn’t go anywhere else. My payments are very affordable and they made sure I left with a clean car. Everyone was so friendly and patient. I highly recommend going here. More