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Shelor Chevrolet - Service Center

Christiansburg, VA

4.6
127 Reviews

127 Reviews of Shelor Chevrolet - Service Center

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February 26, 2024

Had to pay for a rock to be taken out from undercarriage under warranty 70$ More

by poppietyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Mar 01, 2024 -

Shelor Chevrolet responded

We are glad to hear that the issue you were having was taken care of. Unfortunately, not all service work will be covered by warranty due to only covering defects in materials and workmanship. If you would like to reach out to us directly, we will verify. Customer Relations – cr@shelor.com

February 14, 2024

Great Service and attention to detail. Friendly Staff. Did a good job on my routine service. More

by Dorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Feb 14, 2024 -

Shelor Chevrolet responded

Thanks for the 5-star review, Dorie. We are here for anything else you might need down the road at Shelor Chevrolet!

February 09, 2024

Great people nice clean place Angel Altizer was very nice kept me informed the whole time More

by Chadm9631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Altizer
Feb 09, 2024 -

Shelor Chevrolet responded

Thank you for leaving Shelor Chevrolet a five-star review! Your kind words for Angel and our team made our day. See you next time, and travel safe!

February 01, 2024

Everything went great. Took opportunity to. Get a new battery with winter here. Also state inspection was free. And was in and out in a reasonable time. More

by 633drp911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
Feb 01, 2024 -

Shelor Chevrolet responded

We're glad to know your visit at Shelor Chevrolet went smoothly and efficiently! It's great that you took advantage of our free state inspection. Stay warm this winter with your new battery, and thanks for the review!

January 24, 2024

Great service with the actual job performance. But is excessive time spent in waiting from the job being completed, car moved out of the stall and contacted that job was completed, until checkout/ More

by ssellsos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 24, 2024 -

Shelor Chevrolet responded

Thanks for your feedback! We're glad to know you were satisfied with the service at Shelor Chevrolet. Your point about wait times is well taken, and we'll definitely look into ways of streamlining this process. If you would please reach out to us so we can track down how this happened, that would be helpful. CR@shelor.com

December 21, 2023

They did what they supposed to do at the time they were supposed to do it More

by grumps2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffney
Dec 21, 2023 -

Shelor Chevrolet responded

Thank you for reviewing us! We hope to see you again at Shelor Chevrolet. Safe travels!

December 21, 2023

Tiffany and the team were awesome, as always! Appreciate the efficiency and quick turn around that the Shelor team always has for me! More

by KM-F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Darrell
Dec 21, 2023 -

Shelor Chevrolet responded

We're glad to know our team, especially Tiffany, provided you with efficient and quick service at Shelor Chevrolet. Thanks for the awesome review!

December 21, 2023

Shelor's service has been great for me. All employees are super to work with. More

by Grmajam
Recommend Dealer
Yes
Employees Worked With
Brian, Bart, Roger and Joe
Dec 21, 2023 -

Shelor Chevrolet responded

Thank you for the review! We hope to see you again at Shelor Chevrolet!

December 19, 2023

Sometimes a long wait but you couldn’t ask for a nicer service department. Casey is so friendly and kind. More

by singlow5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Dec 20, 2023 -

Shelor Chevrolet responded

We appreciate your patience and understanding with the wait times. It's great to know that Casey and our service department at Shelor Chevrolet have been able to make your visits enjoyable despite this!

December 18, 2023

Took car for inspection and waited while it was being done. Joe was very attentive and handled it all very professionally. More

by wandagrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whiting
Dec 18, 2023 -

Shelor Chevrolet responded

Wanda, we're glad to know Joe provided attentive and professional service during your visit at Shelor Chevrolet. Thanks for sharing your experience!

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