
Shelor Used Car Superstore
Christiansburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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My overall experience with Shelor was better than expected. However, I have two complaints: First, I'm disappointed with the Internet sale tactic. The Highlander I bought was listed on the website expected. However, I have two complaints: First, I'm disappointed with the Internet sale tactic. The Highlander I bought was listed on the website for about 29,000(I can't remember exact price); however, when negotiations started, they started at the retail price of about 31,000. If I see an add for meat on sale at Kroger for 2.99lb, then that's what I expect when I go there to buy it. I don't expect it to be anyting different from the advertised price. The second complaint I have is the Highlander I bought was not filled up completely with gas when I left. I was given about a half a tank of gas. This is the fourth vehicle I've bought in my life, and the three prior to this one all have been filled to the brim with gas prior to pulling it off the lot. More
Austin was more than helpful in finding a used vehicle for me. The Chevrolet Cobalt I chose had a small issue and the staff made sure I had something great to drive until it was serviced the following Mon for me. The Chevrolet Cobalt I chose had a small issue and the staff made sure I had something great to drive until it was serviced the following Monday. I am very happy to have a nice car and to have gotten such great service from the staff at Shelor. More
The overall experience was not that bad!! The sales person was not the freindliest, it seemed like she was just trying to rush along to get to the next sale!! I was there 2 different days total of abou person was not the freindliest, it seemed like she was just trying to rush along to get to the next sale!! I was there 2 different days total of about 7 hours wich seemed to long !!while driving the vehicle home the check engine light came on and had a hesitation!! called kati,she gave me service number,my wife took another trip to Shelor,appointment was at 9;30 am!!!They were finally finished with the repair at 6 pm that evening!!Then the service manager told my wife the bill was going to be around $600.00!! I understand that it was a used vehicle but I had not had the vehicle in my possession for more than an hour until it acted up!!They ended up getting the bill down to $30.00 but the point is i shouldn not have had a bill period! very unsatisfied with the experiece! More
Overall expericence with Shelor & Ben Brown was wonderful. Would def come & deal with Ben Brown again. Never felt pressured. Thanks for the overall great service!!! wonderful. Would def come & deal with Ben Brown again. Never felt pressured. Thanks for the overall great service!!! More
The staff were very helpful in showing around the lot. Also was given a tour of all the available services. My truck is exactly what I was looking for at a fair price. Also was given a tour of all the available services. My truck is exactly what I was looking for at a fair price. More
This was the best experience I have ever had in purchasing a vehicle. Everyone was friendly and professional. They worked very hard to get us in the vehicle we would be happy in as well as a price purchasing a vehicle. Everyone was friendly and professional. They worked very hard to get us in the vehicle we would be happy in as well as a price that we could afford. More then happy with my new vehicle. More
IT WAS AN UNPRESSURED EVENT , I TOLD THEM WHAT I WANTED . AND WAS SATISFIED WITH THE HELP AND THE ACCOMADATIONS MADE FOR ME THANKS STEPHEN LINK AND WAS SATISFIED WITH THE HELP AND THE ACCOMADATIONS MADE FOR ME THANKS STEPHEN LINK More
Andy was very friendly, efficient, and worked to get me the best deal possible on my vehicle. I would recommend this dealer to any of my friends or family. the best deal possible on my vehicle. I would recommend this dealer to any of my friends or family. More
Great experience ..great costumer service ..would and will buy another vehicle from this dealer and sales person..all around satisfaction and two thumbs up for this dealership will buy another vehicle from this dealer and sales person..all around satisfaction and two thumbs up for this dealership More