Shelor Used Car Superstore

Viewed and tested a lot of cars. Josh was very patient and well informed on the vehicle. He made the process very simple and we got a great deal. and well informed on the vehicle. He made the process very simple and we got a great deal. More

Great experience! They worked with me to get me the vejicle I truly wanted. Tyler was very helpful and did everything he could to make it a great experience. vejicle I truly wanted. Tyler was very helpful and did everything he could to make it a great experience. More

I have never been attended too in such a friendly and warm way as I was during my visit and purchase with the Shelor Motor Mile sales consultants and managers they went above & beyond to assist & deliver warm way as I was during my visit and purchase with the Shelor Motor Mile sales consultants and managers they went above & beyond to assist & deliver what I wanted. I will certainly recommend all my family & friends to you all for future purchases and will come back for my future purchases. Sincerely, T. Williams More

The Sales people worked very hard to find us what we wanted in the price range we needed they were awesome we will refer friends looking to make a purchase. wanted in the price range we needed they were awesome we will refer friends looking to make a purchase. More

This is the second time I have dealt with the Shelor Select Program and I should have based my second visit on my first and not even have made a second trip. My present trip to Shelor was horrible and a Select Program and I should have based my second visit on my first and not even have made a second trip. My present trip to Shelor was horrible and a waste of time. My husband spoke to Mike Parks on the phone and he assured us that if we made the 1 hour trip up there in the snow and freezing rain that we would leave with a 4x4 vehicle. After arriving he then turns us over to Joe Diamond Jr. and Mr. Diamond gets all our information and returns to tell us that he couldn't get us in a 4x4 but he could get us in a car. About an hour later he informs us that he could not help us without a down payment of at least 1,000 and at that much our selection was limited to two 13 year old cars. My husband proceed to ask Mr. Diamond a few questions in which he replied that he would go talk to his managers and get back with us. A few moments later he arrives back with his manager Patricia where she informs us there is nothing she can do for us in a non-professional way. The Shelor Select Program claims to be a program for people with not so good credit..well it does exactly the opposite and does no help. This is my last and final time of ever doing bussiness with Shelor again. If your smart you wont do bussiness with them in the first place unless you would like hours of wasted time and the expense of wasted gas. I will be informing family, friends, and facebook network of the unprofessional quality that Shelor provides. More

The salesperson and finance department were wonderful. They helped us get the best deal possible and took the time to explain and answer all questions we had. They were all friendly and we will definitely They helped us get the best deal possible and took the time to explain and answer all questions we had. They were all friendly and we will definitely be back in the future! More

It was a pleasant experience. Everyone I encountered was very friendly and very helpful as well. I would most difantly recommend the dealership to people I know. I am very much satisfied in the experience. very friendly and very helpful as well. I would most difantly recommend the dealership to people I know. I am very much satisfied in the experience. More

Michael was very honest and knowleagble of all the vehicles on the lot. He was Amazing enough to dig car after car out of the snow for us to look at we got what we wanted that day everything went smoo vehicles on the lot. He was Amazing enough to dig car after car out of the snow for us to look at we got what we wanted that day everything went smoothly and enjoyable!!!!!we will be back for another car soon More

We walked in the morning of 1/14 with two vehicles to test drive that we had seen the previous day while "window shopping". Kati was quick to help us with this, and when we did not find them to be what test drive that we had seen the previous day while "window shopping". Kati was quick to help us with this, and when we did not find them to be what we wanted she was still eager to help us. She did not try to push a particular make or model, new vs. used, but instead listened to what our needs were in finding a vehicle. Once we test drove the Sorento and felt this was the vehicle we wanted to purchase, she quickly had the paperwork under way. It was a long day as we went through the purchasing process, but we left that evening in a vehicle that had all we wanted and needed. The tour of the dealership was excellent, and the hand-off between Kati and Robert was a wonderful experience and we did not feel like we were on a conveyor belt being shuttled to the next stop for processing. This was the smoothest car purchase I have ever made and this is my 5 time in purchasing from a dealership in 24 yrs, and first time with one of this size. Thank you for your wonderful staff and whatever you do for them to make them proud to be a part of such a large team. That is a rare quality seen in employees lately. More

When I came to your store my experience with Josh was great he was very helpful and I needed to try several Cars to find the one I really Liked and he was very helpful with that. When I was trying to tra great he was very helpful and I needed to try several Cars to find the one I really Liked and he was very helpful with that. When I was trying to trade we could not come to an agreement on price so I did not buy that day. However I had three people call and ask what they could do to help me trade cars. Finally we were able to come together on pricing and I LOVE my new Ford Fusion. Thanks to everyone. PS Was very impressed with Finance guy he took time to explain why I needed the Gap insurance and was very friendly in general. Great Team. !!! More