Shelor Used Car Superstore

Josh is an asset to your business! I was very skeptical Josh is an asset to your business! I was very skeptical and nervous about trading with Shelor, but Josh made me feel very comfortable and put my mind Josh is an asset to your business! I was very skeptical and nervous about trading with Shelor, but Josh made me feel very comfortable and put my mind at ease. He answered all my questions and if he didn't have the answer, he found out shortly. He was very informative, polite and very professional. I can see him going very far in this type of business. I will definetly recommend him to my family and friends when they go car shopping! More

I would recommend Conrad to others because he goes out of his way to make sure you are completely satisfied with the car you are after before you complete the purchase. He is very informative at his job and his way to make sure you are completely satisfied with the car you are after before you complete the purchase. He is very informative at his job and is very well experienced at what he does. He takes all of your needs into consideration when helping you look for a new/used vehicle and is very organized/oriented. So, all in all, I would ask for Conrad again when I go to purchase another vehicle from Shelor. More

Paul Magnini is a good salesperson. He is frinedly and helpful, but the staff in the financing office could step it up a some by speeding things up instead of amking a customer wait three to fours for the helpful, but the staff in the financing office could step it up a some by speeding things up instead of amking a customer wait three to fours for them to figure out if a car loan is approved. More

The option of GPS Garmain was listed online as being on the auto, upon programming after the sale it was noted within 5 hours that the auto did not have this option. I called the salesamn twice as was told the auto, upon programming after the sale it was noted within 5 hours that the auto did not have this option. I called the salesamn twice as was told that they have a disclamer that says "my fault to bad and they did nothing to stand behind their customer but chose to hide behind a disclamer. It this is how they stand behind a customer then I will never buy from them again. This was my 4th car/van pruchased from Shekor 2 personal and two through my business. Never again will they see my money and will go out of my way to discourage other from goimg there. To date knowone has even bothered to return a phone call or an email. Pretty bad company to do business with, I plan on rating them on every site I can find, a simple 120.00 mistake on their part has turned a customer into a bear. Pat Knight UPDATE Manage WILL HOOVER CALLED AND EVERYTHING WAS WORKED OUT AND THE CUSTOMER IS HAPPY, THANK YOU WILL, YOU HAVE A RETURNING CUSTOMER BECAUSE OF YOUR ACTIONS More

Both Mr. David Edwards and Mr. William Crosscup offered excellent service. All works had been done efficiently and correctly. I'll appreciate their help, also the vehicle they sold to me. excellent service. All works had been done efficiently and correctly. I'll appreciate their help, also the vehicle they sold to me. More

Our initial contact was with Andy. He was very knowledgeable about the cars that were available on the lot and understood what we were looking for and why. He did not try to "sell" us anything - knowledgeable about the cars that were available on the lot and understood what we were looking for and why. He did not try to "sell" us anything - allowing us to test drive 3 different vehicles. He allowed us to take one of them home overnight so we could experience it a little more. When we returned the next day to finalize the purchase, Andy was not available but Erik took care of us equally as well - speaking with Andy by phone when necessary. More

it did take from 12 noon to 6:40 pm for everything to be done an while in process you know you cant just walk out to go and eat you guys should have some little resturants in your store so ppl can walk up t done an while in process you know you cant just walk out to go and eat you guys should have some little resturants in your store so ppl can walk up to and order small things to eat. Snacks and such you all gave us lots of water and that was great. We always come there and the next day we brought my husbands twin brother in and he bought a car from the same rep. Thanks Christian you where Great I was able to sit and tell you what I wanted what I wanted to pay you it was like Magic the cars just appearead in front of store for us to test drive.. THAT WAS GREAT!!!!! More

I would recommend Corey Harris to anyone needing a new/used vehicle. Corey was the most knowledgeable professional, I have had the pleasure of knowing and dealing with. His friendly, down-to-earth, new/used vehicle. Corey was the most knowledgeable professional, I have had the pleasure of knowing and dealing with. His friendly, down-to-earth, customer satisfaction, attitude is an asset to your dealorship, and should be commended. Shelor should be proud of Corey Harris, to have this seasonal employee part of their staff. More

Richie was wonderful, polite, easy going, friendly, professional in a one on one friendly way, patient, always smiling, (beautiful smile), treated us like we were part of their (Shelor) family, offered professional in a one on one friendly way, patient, always smiling, (beautiful smile), treated us like we were part of their (Shelor) family, offered us coffee and even offered us energy bars :-), knowledgable and efficient. We can also say the rest for the ENTIRE staff. We LOVE the congragulations line up you all do; now that is the FIRST. No one else does that. That means a lot and it put the icing on the cake. We are coming back REAL soon for a good used 4 cylinder truck (very basic) 4 wd. I would say in about late Dec. - Jan. What can I say. We love you guys and I would not deal with anyone else but you. Be blessed, Geraldine & Douglas Sessa More

Employees are excellent to buyers . Will return to dealer for my next purchase and will recommend to friends. Neal was knowledgeable and patient during my decisions for my next purchase and will recommend to friends. Neal was knowledgeable and patient during my decisions More