Shelor Used Car Superstore

We recieved excellent customer service! As a customer service rep myself, I always appreciate excellent service! Wayne is an asset to your company and was a real pleasure to work with! service rep myself, I always appreciate excellent service! Wayne is an asset to your company and was a real pleasure to work with! More

Found a nice car,price was good,But I found that the tail Found a nice car,price was good,But I found that the tail light lens was cracked. So I rode down to the lot 3hr.s and showed Phillip and he told me Found a nice car,price was good,But I found that the tail light lens was cracked. So I rode down to the lot 3hr.s and showed Phillip and he told me that didn't matter that it would pass for a sticker like that. And that they would do anything about it. The car looks brand new ,all but the crack in the lens. I didnt see it when I test drove it or I wouldn't have got it .He just wouldn't do any thing about ! And its getting water in it and Iam sure the light will soon go out. disapointed about the way I was took care of after they got my money. Cy Gadd BLFD. W.V. More

I was looking on-line at Shelor's used cars, cheap used cars, and that meant high mileage. I was contacted by Carson Poole who had asked me to come in to see what they could do for me. I went in that eve cars, and that meant high mileage. I was contacted by Carson Poole who had asked me to come in to see what they could do for me. I went in that evening without expectations, figuring with my "less than" credit rating coupled with annual earnings for the year being abnormally low (educational reasons), I figured I would be waisting my time. I didn't have anything else to do so I went. Mr. Poole was with another customer so I was introduced to Mike Tozzolo. After explaining my situation, Michael said he thought they would be able to help me. He then explained that with high mileage cars there was little to no chance of obtaining any aid from financial institutions. He then insisted if I were to give them time he was certain they would be able to help me some how. It was late in the evening and there wasn't a lot of places open to work with so Mike came in and told me to go home and they would call me as soon as they were able to. I honestly figured that no one would be calling me and that the only other correspondence I would have with ANYONE from Shelor would be in letter form stating they could not help me. I was wrong...the very next day I was called by Mike and I went in and picked up my car...with low-mileage...good finance rate...low payment...oh yeah and it is still under warranty. Enough said? He and the guys in that building (not good with names) along with the gentleman who went through the final paperwork with me (again with the names) really came through for me. I am very thankful for what they have done for me...a single mom...in an advanced nursing program...who also has to work 30 hours a week. Thanks so much Mike Tozzolo;} Sincerely, Toni M Foster More

Randall was very friendly and helpful. He took time out for me and my needs and most of all he was not pushy. He worked with me to get the payment I wanted and offered advice to benefit me. Randall was pa for me and my needs and most of all he was not pushy. He worked with me to get the payment I wanted and offered advice to benefit me. Randall was patient and allowed me to try out a vehicle even at closing time due to me having to work late that day. I have no complaints what so ever during my buying process Great customer service. Top Notch!! Thank you Randall.. More

I had a wonderful experience I will and have been referring Shelor and Andy to everyone. Everyone at Shelor were friendly and helpful. I plan on making Shelor the only place I personally do business. referring Shelor and Andy to everyone. Everyone at Shelor were friendly and helpful. I plan on making Shelor the only place I personally do business. Thank you all. More

Christian Neitzey was very helpful, I would highly recommend that anyone looking to buy a vehicle give him a call.Prior to the visit at Shelor Motor Mile he was very helpful and considerate on the pho recommend that anyone looking to buy a vehicle give him a call.Prior to the visit at Shelor Motor Mile he was very helpful and considerate on the phone. Call backs were very prompy.Thanks your very satisified customer. James Paintiff More

I was very pleased with the sales personnal, and I would highly reccommend the dealership to all my friends and family. I heard about the company through someone I worked with and I thank them very much. highly reccommend the dealership to all my friends and family. I heard about the company through someone I worked with and I thank them very much. More

Tim was great at finding a deal that worked with my student budget. He did everything he possibly could to get me in a dependable yet affordable car. student budget. He did everything he possibly could to get me in a dependable yet affordable car. More

Carson had helped me before and he listened to me then on what I wanted. So I knew that I could trust him this time too. He put me in Charlies hands and he was just as good as Carson. I have had my van for what I wanted. So I knew that I could trust him this time too. He put me in Charlies hands and he was just as good as Carson. I have had my van for 2wks. today and I know that if there is any trouble all I have to do is call one of them and it is taken care of. THANKS GUYS. Betty Dickerson More

Sue was great to work with.....she went above and beyond to help us. We were on a very tight time schedule, she was very accomadaring, very personable. to help us. We were on a very tight time schedule, she was very accomadaring, very personable. More