Shelor Used Car Superstore

Purchase Ford Escape We were looking for a used car and a honest dealership to do business with.We feel like we got a great deal on our escape compared to other similar ve We were looking for a used car and a honest dealership to do business with.We feel like we got a great deal on our escape compared to other similar vehicles and we were treated honestly. The salesman was very helpful and polite but not pushy,that is very important to us.Keep up the good work Daniel Murphy. More

SHELOR GOES THE EXTRA MILE - AMAZING EXPERIENCE! My recent experience at Shelor Motor Mile was PERFECT in every way! First of all, they have around 3,000 cars, so you absolutely cannot miss findin My recent experience at Shelor Motor Mile was PERFECT in every way! First of all, they have around 3,000 cars, so you absolutely cannot miss finding your new/used vehicle there...it's truly a motor city in itself. I was amazed at the genuinely friendly, top-notch customer service and attention to detail that I received in every single department. Their follow through and follow up is in a league by itself. Shannon Smith is an exceptional sales consultant. He worked very hard to get me the best deal and best price. He listened to what I needed and only focused on those options, not trying to sell me something I didn't want. He did an excellent job of explaining the process, in great detail, and made me feel as if I was his only client that day. He has such a wonderful, positive attitude, as well as all of the other folks that worked with me on my vehicle purchase. You can tell the employees really love their jobs there. And the exceptional treatment does not end when the customer leaves with his/her vehicle...this dealership is so well organized. I was driven around the facilities so that I would know exactly where to take my vehicle when it needs to be serviced, and I was told that I would have free State Inspections for the life of my vehicle! This was my BEST vehicle purchase EVER! When I was getting ready to leave, the manager came up to me and gave me a $20 gift certificate good towards a gasoline purchase at the station across the street. If you are looking for a friendly, exceptional dealership who wants to genuinely help you find your new/used vehicle at the best possible price, then look no more. With an inventory that is unsurpassed on the East Coast, Shelor is #1 all the way! More

Helpful I cannot say enough about the kindness shown to me. Pleasant Experience! I left feeling cared for and appreciated by everyone who worked with me. Conv I cannot say enough about the kindness shown to me. Pleasant Experience! I left feeling cared for and appreciated by everyone who worked with me. Convenient and pleasant. More

Onlooker Persistent in finding me the right vehicle !!service was speedy . Quality was on point . Would recommend to anyone looking for a vehicle now or in the Persistent in finding me the right vehicle !!service was speedy . Quality was on point . Would recommend to anyone looking for a vehicle now or in the future More

Worth the Trip After doing weeks of shopping for a Jeep Wrangler Unlimited we found what we were looking for at Shelor. Unfortunately I live in Virginia Beach which After doing weeks of shopping for a Jeep Wrangler Unlimited we found what we were looking for at Shelor. Unfortunately I live in Virginia Beach which is about 5 hours from Christiansburg. The deal was good enough that we made the 10 hour round trip and it was worth every minute. The staff, especially our salesman Dwayne Shepard, were great. The internet sales person, Kathy, was excellent. She seem to be a straight shooter. Very professional. She was going to be gone before my wife & I got to town so she gave my wife her cell number "just in case". Dwayne was wonderful. Friendly and efficient. There was an obvious process to the sale that he was able to walk us .with out it seeming like a process. He knew we were coming from out of town so he had everything ready for us,all we had to do was sigh. We got caught in a 2 hour traffic jam and Dwayne stayed at least an hour after the dealership closed just to make sure everything was "right" for us. We're very happy with the deal, we're very happy with the dealer. . More

Makin it happen Ryan performed excellent customer service. Didn't think I would get into a vehicle because I had no credit but Ryan made it happen. Thanks Ryan and th Ryan performed excellent customer service. Didn't think I would get into a vehicle because I had no credit but Ryan made it happen. Thanks Ryan and the Shelor Motor Mile team! More

tonya wright Staff was very helpful in getting us the best for our money. No one hassled you while you looked. Went for a used vehicle but left in new one and we c Staff was very helpful in getting us the best for our money. No one hassled you while you looked. Went for a used vehicle but left in new one and we couldn't be more happier in our kia. We will be back for further purchases More

Honda Pilot Purchase We love the new (used) vehicle and Mike Mundy and Carson Poole were sincerely nice and easy to work with. They gave my husband and I time to discuss We love the new (used) vehicle and Mike Mundy and Carson Poole were sincerely nice and easy to work with. They gave my husband and I time to discuss the purchase and think about the vehicle we were looking at. Even the busy schedules with our children and careers, they were able to accommodate us and work around it for our convenience. More

Great experience!! I knew all along we should have started with Shelor! We had a great buying experience 6 years ago! I don't know why we ever looked anywhere else! My I knew all along we should have started with Shelor! We had a great buying experience 6 years ago! I don't know why we ever looked anywhere else! My next car will be purchased at Shelor! I have 3 teenage drivers within 3 years! I know I will get a good deal!! More

Great experience We were very timid and apprehensive about car shopping and getting into a car payment but after speaking to Joey and other rep in your organization - We were very timid and apprehensive about car shopping and getting into a car payment but after speaking to Joey and other rep in your organization - they were both extremely knowledgeable about your programs, financing, and available cars. There wasn't alot of going back and forth checking out this question and that question - it was a very smooth and comfortable transaction. Extremely nice! We highly recommend Shelor motor cars! More