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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
154 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 154 reviews

August 18, 2025

Still waiting on a loaner car to do our recall on the instrument cluster . Far as the oil change no problem. More

by timothybishop78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen, Dacota Yoder
August 14, 2025

Very nice and friendly atmosphere. We had a great experience buying a new car from them. More

by guthriejudy24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, Eric Hansen
August 14, 2025

They diagnosed the problem ordered the parts and fixed 4 days earlier than they said it would be done. I am very happy with the work and will buy my next truck from there. More

by thomaschartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 09, 2025

Clean professional and helpful. The service department was not timely in providing the loaner car promised More

by joyceb0
Recommend Dealer
Yes
Employees Worked With
Beatrice
August 08, 2025

I had severe damage to my right front axle and the dealership was busy and could not get to it right away. Conrad gave me an estimate of when they could get to it and they beat that estimate by a coup More

by mareeves01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad in the service department.
August 08, 2025

They did great just wish we would of known about you don’t cute keys More

by sierer714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander
August 02, 2025

Very friendly and helpful. Willing to go out of his way to help with what you may need. More

by cschmidt37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily French, Eric Hansen
August 01, 2025

Very clean with good customer lounge, very professional and knowledgeable sales & service staff, good inventory of new and used vehicles and convenient hours of operation. More

by mshirley43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, TIM Alexander, Eric Hansen
July 25, 2025

Very professional and very quick diagnostics and repair finished When promised! Definitely will recommend them More

by bouncingdeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 24, 2025

I was confused about what is recommended maintenance by Ram itself. Well changing oil in a sealed transmission had me confused More

by khooley1
Recommend Dealer
Yes
Employees Worked With
Do not remember name
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