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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.6
199 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 199 reviews

December 24, 2025

Repaired a loose driver side rear tail light housing. Tail light housing is no longer loose. More

by mshirley43
Recommend Dealer
Yes
Employees Worked With
Service Staff
December 20, 2025

They charged me $180 diagnostic fee for a diagnosis that proved to be wrong. In addition, they returned my vehicle to me with 2 of 3 fasteners missing and claimed I brought it in with them missing. I'm do More

by mbryan.cissp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
chris
December 20, 2025

They charged me $180 diagnostic fee for a diagnosis that proved to be wrong. In addition, they returned my vehicle to me with 2 of 3 fasteners missing and claimed I brought it in with them missing. I'm do More

by mbryan.cissp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
chris
December 18, 2025

Completed work in a timely manner, works like it should. Salesman are very friendly. Fiffteen More

by kaftorino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen, Dacota Yoder
December 18, 2025

Everyone was very friendly. The only thing i did not like is that they did not put my drivers side and passenger seats back how i had them. More

by mandyla17
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 09, 2025

Very good Very very knowledgeable, polite and efficient Easy to understand and deal with Excellent More

by SALLY_FREED
Recommend Dealer
Yes
Employees Worked With
Emily
December 01, 2025

Very responsive. Kept me informed. Professional. Glenn kept me informed and was very professional and responsive More

by smcnd1
Recommend Dealer
Yes
Employees Worked With
Glenn Campbell
November 28, 2025

I recently had the pleasure of working with Emily and Nathan from Shepherd’s Chrysler, Dodge, Jeep, Ram's sales team and they were very easy to work with. They gave me a very fair price on my trade in a More

by cmcaiazzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Janacek, Emily French, Eric Melchi
November 26, 2025

Glenn is the best service department rep. He is a wonderful guy. We appreciate his patience and personality. Took a while for the warranty company to get it together and he really eased our m More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn in service
November 25, 2025

They did a very nice job helping my wife and I buy a new truck. More

by alfred1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily French, Eric Melchi, Logan Roberts, TIM Alexander, Eric Hansen, Dacota Yoder
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