Shepherd’s Chrysler Dodge Jeep Ram
Auburn, IN
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I appreciate my purchase experience with Dacota on the pacifica and will tell you just as Dacota impact the purchase experience, Bill has built back trust in service department. I can feel and tell from m pacifica and will tell you just as Dacota impact the purchase experience, Bill has built back trust in service department. I can feel and tell from my visit that the service department culture has/is changing and I feel it is from Bill's approach to customer service and emplyee/customer relations. Same building blocks as Dacota has! Keep up the good work. I will send people your way as I hear of opportunities. More
I had the oil cooler replacement done on my 2014 Durango. The staff were very courteous and friendly. Also the repair was performed quicker than I expected. The staff were very courteous and friendly. Also the repair was performed quicker than I expected. More
I really appreciate how much time and effort Dacota put into helping us get this vehicle. He did everything he could possibly do to make sure it was a done deal and when problems arose with the first vehic into helping us get this vehicle. He did everything he could possibly do to make sure it was a done deal and when problems arose with the first vehicle we looked at, they made it right. That’s more than just a sale, that’s making sure you do right by your customers and that’ll guarantee they keep coming back! More
Very helpful and informative. Very helpful and professional. He answered everything that I asked him and explained everything to me in detail Very helpful and professional. He answered everything that I asked him and explained everything to me in detail More
Nice Communication, only problem is I'm still getting engine light, speedo even after hub switched out still not working correctly, something still draining battery. So. Basically everything I took it engine light, speedo even after hub switched out still not working correctly, something still draining battery. So. Basically everything I took it in for, and paid 1400, still isn't fixed , but great communication. More
