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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
342 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 342 reviews

October 22, 2026

I can always be assured that my vehicle is in great hands at Shepherd's. Glenn and his team are professional, dependable, and consistently provide outstanding service. I trust them completely with all of my More

by jpmorimanno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Campbell
October 21, 2026

Friendly staff, answered all of my questions. Explained everything in detail. Got all my paperwork done in decent time and went thru it with us page by page More

by getlost716
Recommend Dealer
Yes
Employees Worked With
Eric Hansen, Eric Hansen
October 21, 2026

Everyone was very nice, plus they got my truck in, in a timely manner, and had it repaired as quick as possible. More

by patridge1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
October 21, 2026

I was very pleased with the service and support given. The work was done on time actually ahead of schedule. I would go back again. More

by bernst8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Melchi
October 20, 2026

Easy scheduling, the fix corrected the problem and was finished by the promised time. Would recommend Shephards. More

by Ram2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
October 16, 2026

Well I missed my appointment however they worked me in and I was able to wait for my vehicle More

by berniexman
Recommend Dealer
Yes
Employees Worked With
Not sure
October 15, 2026

Good service. A little higher priced than I was expecting, but within range. Friendly and on-time More

by ericblackman71
Recommend Dealer
Yes
Employees Worked With
Idr
October 13, 2026

Unable to be trusted, lying to customers about timing of work, requesting whole days to complete jobs that take an hour. More

by Satisfied
Recommend Dealer
No
Employees Worked With
Service.
October 09, 2026

Great service found a better rate for me compared to my first quote. Would recommend. More

by karst23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hansen, Dacota Yoder
October 08, 2026

Nice and customer service was great Clean and very good attitudes by all people we came in contact with More

by curt_vinson
Recommend Dealer
Yes
Employees Worked With
Service dept and Eric Hansen
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