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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
136 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 136 reviews

January 22, 2025

Fast and professional service. These guys really know what they are done. Great service and atmosphere. Highly recommended More

by Ed Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
January 22, 2025

It was a good first service experience. We were welcomed made comfortable and the work was done quickly. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
January 22, 2025

Other than them not calling me back when the part came in, things were perfect! More

by Mspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
January 22, 2025

Quite orderly and professional in appearance with a great selection of vehicles to choose from. The staff was most helpful and enjoyably engaging without any overbearing pressure that can be experienced at d More

by Happy customer russstraw7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, Dacota Yoder
January 19, 2025

Was not happy repaired AC but the vehicle does not heat like it used they say it's okay going to another dealership to have him look at the Heat More

by stevewoodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew service manager says that the heat is working but it's not
January 18, 2025

Always pleasant to work with and very respectful to the people they go above and beyond to make sure that your experience with them is a great one More

by bomanmarcella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in sales
January 17, 2025

Great service department. Always quick and efficient. Upfront with costs and give a full explanation of what they may have found. More

by gef4301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
January 17, 2025

Kept me up to date on the process of my vehicle collision fix and happy with the customer service More

by amanda.michele.mundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen, Dacota Yoder
January 17, 2025

It took them a hour to determine wheel bearing was bad when I told them wheel bearing was bad More

by Vclay1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 17, 2025

Provided scheduled service as needed. Wait was short people were friendly and knowledgeable, will continue to use and recommend More

by jjmz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, service department
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