Shepherd’s Chrysler Dodge Jeep Ram
Auburn, IN
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Glenn is the best service department rep. He is a wonderful guy. We appreciate his patience and personality. Took a while for the warranty company to get it together and he really eased our m He is a wonderful guy. We appreciate his patience and personality. Took a while for the warranty company to get it together and he really eased our minds while we waited. More
2916-Bought my van from Shepard’s and I continue to take it there for any repairs/maintenance. They have always been good to me good! Shout out to “Glenn” at the service desk for his help over the years! it there for any repairs/maintenance. They have always been good to me good! Shout out to “Glenn” at the service desk for his help over the years! More
He did his part as expected, kept me informed as to what the issue was and what was done to fix it as opposed to what I thought might be the problem. He also informed me that the high beam was not working o the issue was and what was done to fix it as opposed to what I thought might be the problem. He also informed me that the high beam was not working on the right headlight and asked if I would like it replaced. (That certainly explains why the high beam lights seemed so worthless on these dark Indiana roads. I had not considered this since I had recently replaced both headlight bulbs. What are the odds?) This assured me that everything was working as I drove off the lot. More

