
Shepherd’s Chrysler Dodge Jeep Ram
Auburn, IN
Filter Reviews by Keyword
By Type
Showing 136 reviews
Dropped my vehicle off for its first oil change. Very fast and easy service. Easy online appointments and vehicle was completed expeditiously. Well done!!! Very fast and easy service. Easy online appointments and vehicle was completed expeditiously. Well done!!! More
This was my second used car purchased from Eric at this dealership and both were the best experiences with Eric being very knowledgeable and kind. dealership and both were the best experiences with Eric being very knowledgeable and kind. More
I recently had my jeep compass in for service. I had to have the aux and main batteries and an IBS sensor replaced. It took a little bit of time to pin point the problem as to why my car showed a I had to have the aux and main batteries and an IBS sensor replaced. It took a little bit of time to pin point the problem as to why my car showed a message of "battery protection mode" but the problem is resolved. Although I was frustrated with the situation the service department took care of my issues. My car is running fine. Thank you for explaining things as you worked to fix the problems. More
I have had no problems. They have been excellent with me and I will stay there for a long time and keep getting my vehicle fixed. They have been excellent with me and I will stay there for a long time and keep getting my vehicle fixed. More
Went on website to Check- Inventory the sent an email the same night Never spoke on the phone all done by Text messaging was not harassed had a vehicle within 3 days very easy to work With highly recommend t same night Never spoke on the phone all done by Text messaging was not harassed had a vehicle within 3 days very easy to work With highly recommend them to anyone More
Shepherd's Service Department is always extremely helpful. Glen and Andrew do a great job of taking care of customers and helping to get problems resolved. helpful. Glen and Andrew do a great job of taking care of customers and helping to get problems resolved. More