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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
136 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 136 reviews

February 21, 2025

Dropped my vehicle off for its first oil change. Very fast and easy service. Easy online appointments and vehicle was completed expeditiously. Well done!!! More

by sheller.heller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 19, 2025

From ordering a new vehicle to picking it up, paperwork and warranty details, Shepherd”s CDJR service has been personal and top notch! More

by heidi16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ and Brad, Dacota Yoder
February 19, 2025

This was my second used car purchased from Eric at this dealership and both were the best experiences with Eric being very knowledgeable and kind. More

by michelemarie30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Melchi
February 19, 2025

I recently had my jeep compass in for service. I had to have the aux and main batteries and an IBS sensor replaced. It took a little bit of time to pin point the problem as to why my car showed a More

by grsses1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both of the service advisors
February 19, 2025

I think the service manager should listen to the customer more often everyone else who works there are doing a good job More

by stevewoodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, Eric Hansen
February 17, 2025

I have had no problems. They have been excellent with me and I will stay there for a long time and keep getting my vehicle fixed. More

by tuffyfish6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl and Andrew
February 16, 2025

We have very good luck with the sales and service since we purchased our vehicle. The staff is very professional and very friendly. More

by k.gemmill56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen
February 16, 2025

It was great and they did what was needed quickly, they didnt add anything that wasnt needed! More

by rreyes.oak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Members
February 15, 2025

Went on website to Check- Inventory the sent an email the same night Never spoke on the phone all done by Text messaging was not harassed had a vehicle within 3 days very easy to work With highly recommend t More

by one10pgven1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hansen, Dacota Yoder
February 14, 2025

Shepherd's Service Department is always extremely helpful. Glen and Andrew do a great job of taking care of customers and helping to get problems resolved. More

by Bob and Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew/service, Glen/service
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