Sheridan Ford - Service Center

The most courteous service staff in Delaware. They happily gave me a ride home after dropoff, all the way to Kennett. Very clean car too. Rapid callback and prompt diagnosis, quick fix and reasonable happily gave me a ride home after dropoff, all the way to Kennett. Very clean car too. Rapid callback and prompt diagnosis, quick fix and reasonable price. Cleaned the truck too! More

Been dealing with Ken for quite a few years Always Been dealing with Ken for quite a few years Always helpful , car was done on time with a complementary wash Thank you Ken see you next time around Been dealing with Ken for quite a few years Always helpful , car was done on time with a complementary wash Thank you Ken see you next time around More

Ken provided excellent customer service! My 2016 F 150 was in for new rear brakes and rotors, service was excellent and my vehicle was completed quickly and at a fair price! was in for new rear brakes and rotors, service was excellent and my vehicle was completed quickly and at a fair price! More

Service was fine. I have lifetime free oil change which I bought with the car 3 yrs ago, otherwise I'd go elsewhere. Shortly after the warranty on this car expired the paint on the hood started flaking off. bought with the car 3 yrs ago, otherwise I'd go elsewhere. Shortly after the warranty on this car expired the paint on the hood started flaking off. I took it to the service and body departments. They essentially told me that I was screwed. They have made zero effort to make this right. Too bad for everyone. Kenneth Walter their service writer did a good job. None of my displeasure with this dealership is his fault. More

Great dealership...I was treated very nicely with great Great dealership... I was treated very nicely with great respect for all that I needed for my vehicle! Can’t remember the woman’s name who took care Great dealership... I was treated very nicely with great respect for all that I needed for my vehicle! Can’t remember the woman’s name who took care of me but she was excellent! More

I have used Sheridan Ford to make two significant repairs to my 2013 Ford Taurus SHO. I could not be happier with the way I was treated by John Iannarella, my service advisor, as well as everyone else who I to my 2013 Ford Taurus SHO. I could not be happier with the way I was treated by John Iannarella, my service advisor, as well as everyone else who I interacted with. John made sure I was kept up to date with the progress of my repair. The work was done efficiently and any questions I had (and there were many) he was happy to answer. Sheridan Ford did not sell me my SHO. But they will be the dealership I buy my next car from. More

Excellent service. Have always been pleased with Sheridan ford fit the purchase of my Ford Escape and their service department for the last 5 1/2 years. ford fit the purchase of my Ford Escape and their service department for the last 5 1/2 years. More

2019 F-150 Service My Service Writer, John Iannarella Jr. was great! He got me in and out in a timely manner. He was very friendly and professional! Thank you! My Service Writer, John Iannarella Jr. was great! He got me in and out in a timely manner. He was very friendly and professional! Thank you! More

Service people always friendly and helpful and tell you about any deals to save money. Short wait time to get in for service. Sales people knowledgeable and not pushy. We’ve bought many cars from Sheridan about any deals to save money. Short wait time to get in for service. Sales people knowledgeable and not pushy. We’ve bought many cars from Sheridan and will continue to do so! More

My oil change took a little over an hour and the fluids were not topped off, I had to fill my own washer fluid and check the other fluids which should have been done as part of the service. were not topped off, I had to fill my own washer fluid and check the other fluids which should have been done as part of the service. More