Sherman Chevrolet Cadillac - Service Center

Darin was great to work with along with Perez and Matt. I had a great buying experience with Sherman Chevrolet. I had a great buying experience with Sherman Chevrolet. More

I advised the salesman of an electrical issue going on. He then proceeded to tell me that I have a service agreement and that It would be 200 bucks for the service charge. I took it in and then he calls me He then proceeded to tell me that I have a service agreement and that It would be 200 bucks for the service charge. I took it in and then he calls me hours later stating that the service agreement does not cover the work. I feel as if the salesman lie to get your vehicle in there amd then charge you for the work they do. They told me they could not "Replicate" my issue so I paid for nothing. Then I get in my truck and within 5 minutes my radio issue happens again. I will never use them again and reccomend that if you do use them, get a copy of the coverage before trusting the word of the service center. More

Friendly,efficient,quality work Got me right in and finished in a decent time.would recommend to others finished in a decent time.would recommend to others More

I brought in a used Cadillac Escalade that I purchased a few days ago. You guys did a thorough assessment of its condition. But when I asked you guys to do the work, you wouldn't touch the car saying that i few days ago. You guys did a thorough assessment of its condition. But when I asked you guys to do the work, you wouldn't touch the car saying that it should be totaled. I subsequently took it over to Vanguard GMC and they said they would get the car back in shape. You didn't charge me for the assessment, which was really good. But you refuse to do any work to bring the car back into proper condition. And so I had to take it to Vanguard. That was disappointing, considering that you guys are the Cadillac dealer in Sherman. I have been going to Vanguard for four years and they have provided excellent service. This is just another example why I would always prefer to go to Vanguard. More

Dealership did a safety recall on my truck and after 12 miles my check engine lights came on and several other warning lights!! The dealership sent a wrecker after on Monday morning. Called and told me tha miles my check engine lights came on and several other warning lights!! The dealership sent a wrecker after on Monday morning. Called and told me that the #2 injector was faulty! 1800 dollars later I have my truck back after a free safety recall!! Thanks again for all your help More

It is alright. Could use better service specials. Tried to tack on extra charges but I called them on it. Could use better service specials. Tried to tack on extra charges but I called them on it. More

Great customer service No That's enough No, no, no no no no no no no no no no atop being so pushy. Its unbecoming of your dealer ship no no no no no no no atop being so pushy. Its unbecoming of your dealer ship More

Everyone here is super friendly and helpful. They did a good job on my car. Problem solved and I’m happy. Kudos to Stone and Joseph. They did a good job on my car. Problem solved and I’m happy. Kudos to Stone and Joseph. More

Very polite when scheduling an appointment or needing to reschedule. The cost l feel is very reasonable. Over all very satisfied. reschedule. The cost l feel is very reasonable. Over all very satisfied. More

The best customer service I have received from a Chevy dealership to date. Brett and The service department have gone above and beyond to help me any way they can. From assessing issues and finding soluti dealership to date. Brett and The service department have gone above and beyond to help me any way they can. From assessing issues and finding solutions promptly to helping with a loaner while things are getting fixed. It has been a great experience all around! More