Back

Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.6
720 Reviews

720 Reviews of Sherman Chevrolet Cadillac - Service Center

Sort by
July 26, 2023

Very expensive. Charged 2.5 times what other repair shops charged me an did not fix the problem More

by DICKELLIOTT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

July 25, 2023

Good Communication from Staff to customer! Happy with service. Good job to everyone at the service center More

by No thx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

No thx responded

NO MESSAGE

Jul 26, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest,and are pleased to hear that you enjoyed your experience.

July 25, 2023

They took very good care of me the service agent handled my situation promptly as well as the technician More

by JEFFWANLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Sherman Chevrolet Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience at Sherman Chevrolet Cadillac!

July 23, 2023

Stone in service stayed in contact and kept me updated, almost daily, fixed it fast with no hassle. More

by PBARTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lifsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Wiegman
July 23, 2023

Everyone in the Service Department is super nice! Very explanatory of service to be provided. Very easy to schedule service as well. Would like to see more care taken with interior things like s More

by CAROLWIGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
July 23, 2023

I arrived a few minutes before my appointment time and my car was taken back right away. It took about an hour which is what I expected. I have been using this dealership for years for maintenance on my car More

by Beanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

July 22, 2023

Courteous, display integrity in dealing with customers. Prompt service. But I really hate having to do these surveys More

by AJMUSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember employee’s name right now but not Doss
July 22, 2023

Fabulous service and communication from beginning to end! Super appreciative! Easy to make an appointment. More

by nancy.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon
July 21, 2023

Waiting room is too small. I had to get up and give my seat to the older ladys that came in. Staff is always friendly and nice. Yesterday, I had an appointment for a routine More

by bearden932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
Jul 26, 2023 -

Sherman Chevrolet Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact our service manager at 903-270-3770 when you have an opportunity, and we will be more than happy to try and turn your experience around.

July 20, 2023

Sherman Chevrolet technicians were fast, efficient, with excellent service. Highly Recommend for your next service needs More

by hjg3949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
64
...