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Sherman Chevrolet Cadillac - Service Center

Sherman, TX

4.6
720 Reviews
Call Service Center (903) 437-5054

720 Reviews of Sherman Chevrolet Cadillac - Service Center

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July 18, 2023

It’s terrible and I’ll never be back. Customer service was terrible. My entire experience was terrible. More

by AMYBARNETT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Doss
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Sherman Chevrolet Cadillac responded

Hello Amy, We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and turn your experience around. Please contact us at 903-270-3770. Thank you

July 18, 2023

They did a great job getting me in at my scheduled appointment time. Very friendly, courteous, and timely. More

by scottkennedy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2023

Lacking continual communication between customer and status of service. I requested a a wash and it was not added nor addressed. More

by DZTOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
1. At counter sign in. 2.Francisco
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Jul 17, 2023 -

Sherman Chevrolet Cadillac responded

We apologize for the communication issue on your recent visit. Please contact our service director at 972-270-3770. He will be more than happy to try and turn your experience around.

July 15, 2023

My experience was great! Dropped off my vehicle and had my needs completed in a timely manner. Thank you More

by CARLOS.SALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 14, 2023

It is easy to schedule service appointments, and the service is completed in a timely manner. More

by Dorobinson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2023

I cannot say enough great things about Sherman Cadillac. They are always there when I need them. Their service is fantastic. Roadside service was superior, quick, well equipped, friendly, knowledgeable. More

by JUDYMCCARLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Sherman Chevrolet Cadillac responded

Hi Judy, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

July 08, 2023

It’s good place to buy used car! Josh Perez is nice guy to do business with at service department! More

by IGLOWEARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
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Jul 10, 2023 -

Sherman Chevrolet Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sherman Chevrolet & Cadillac.

July 08, 2023

Very nice. Nice environment. Nice service tech. Clean facilities. Easy location. Not many new cars on the lot. More

by LARRYWLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2023

Very fair and easy to work with would recommend to others and would definitely buy again More

by HARMONY3362
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Hiberd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 05, 2023

Sherman Chevrolet seems very willing to trade and pay what your vehicle is worth. Rachel is an excellent salesperson and works very hard to get you the best deal possible! More

by SIDLAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Perez
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