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Sherman Dodge Chrysler Jeep RAM - Service Center

Skokie, IL

3.8
540 Reviews

540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center

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October 23, 2020

Had my sway bars fixed and 3 days later my lower control arms were loose so I ordered new ones but who knows how much to repair smh More

by NROBERISON0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DARIUSZ WITEK
October 19, 2020

Everyone involved,from the moment I drove into the garage to the moment I drove away, showed a very professional style other places should copy. More

by R55J55S
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Nikko Urbanio
Oct 19, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Kocik, General Manager 847-262-3882

October 18, 2020

I was very happy with how they handled som situations I experience when I first put heat the vehicle. Nick was a great salesman who was not pushy at all. He let me look at what I wanted without pushing any More

by BROWNELLROBERT10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Mustafa, Earl Feldman, Nick Grinvalds, John J Bachar III
Oct 18, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

We appreciate your business and our team looks forward to serving you again soon! Alex Kocik, General Manager 847-262-3882

October 15, 2020

I am very serious about who works on my Dodge Challenger. Kurt Netzel always fits me in the schedule in a timely manner. And my mechanic of choice is Brian Rakiewicz. He is the best and knows the cars. He ha More

by pmwoodwind
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Kurt Netzel
Oct 15, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for choosing Sherman Dodge Chrysler Jeep RAM, your feedback and rating mean a lot to us. We're glad Kurt and Brian are always able to help, and we hope to see you again! Alex Kocik, General Manager 847-262-3882

October 10, 2020

Excellent service. Very friendly. They were available when we needed them. The were knowledgeable and willing to answer our questions. The gave us an appointment when we needed one. More

by JLIN783JULY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cervantez, Earl Feldman
Oct 11, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Sherman Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Alex Kocik, General Manager 847-262-3882

October 07, 2020

Service advisor was helpful, the Mechanics are great. But your car porter who took care of my SRT Jeep was awful. The car porter left my emergency break engage without telling me. I drove 3 blocks when I not More

by jarib.soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid
Oct 07, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your service needs. We truly appreciate your business. We apologize, however, that you were unhappy at the end of your visit. If you would like to further discuss your concerns, feel free to contact me at your convenience. Alex Kocik, General Manager 847-262-3882

October 03, 2020

Took my car here after another Chrysler dealer failed me. Found out I had a warranty but since that dealership hadn’t put anything in the system correctly I paid for Unnecessary work. Earl in service was the More

by Princey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Lester Makowski, Nikko Urbanio, Earl Feldman, Kurt Netzel, Zach Gertler
Oct 05, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear that Earl and the team were able to help with the warranty issue and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Alex Kocik, General Manager 847-262-3882

October 02, 2020

Electrical repairs can be tricky. What I really wanted was for the Chrysler team to be thorough. They were. Now I feel confident when I drive my Jeep. A very special thank you to Lester. More

by talktopat10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
Oct 03, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for the kind words for Lester and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Kocik, General Manager 847-262-3882

September 24, 2020

Earl Feldman is always attentive to my needs. My service work was completed promptly and courteously. I can always rely on him for great service. More

by LCSTEIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Feldman
Sep 24, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Hello, Thank you so much for your excellent service review! We are so glad that Earl had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sherman Dodge Chrysler Jeep RAM. Please don't hesitate to reach out if you need anything else. Alex Kocik, General Manager 847-262-3882

September 20, 2020

Visit went well. Just in for a routine oil change. All of my expectations were met. Waiting room was clean and the wait was as long as expected. More

by SYLVER715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikko Urbanio
Sep 20, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sherman Dodge Chrysler Jeep RAM. Alex Kocik, General Manager 847-262-3882

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