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Sherman Dodge Chrysler Jeep RAM - Service Center

Skokie, IL

3.8
540 Reviews

540 Reviews of Sherman Dodge Chrysler Jeep RAM - Service Center

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September 03, 2020

Rep was cordial. I would appreciate if I was told what work will be done for recall. It would have been nice if rep responded to my text messages while waiting. More

by MOHAMMAD.ESMAIL
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Lester Makowski
Sep 05, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Mohammad, We appreciate your business and our team looks forward to serving you again soon! Alex Kocik, General Manager 847-262-3882

September 01, 2020

My overall experience was great, but the free car wash was a JOKE. Please either bring back the wash at the station or use someone else More

by Ronwillis007
Recommend Dealer
Yes
Employees Worked With
Nikko Urbanio
Sep 02, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for choosing Sherman Dodge Chrysler Jeep RAM. Your feedback and rating mean a lot to us. We hope to see you again! Alex Kocik, General Manager 847-262-3882

August 29, 2020

The oil change was fast and very safe also told me some things I needed to get done on the auto and also gave me prices for it all. More

by jganza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Lester Makowski, Nikko Urbanio, Earl Feldman, Kurt Netzel, Zach Gertler, Mike Spano
Aug 31, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thanks for sharing your thoughts about your experience with Sherman Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Alex Kocik, General Manager 847-262-3882

August 29, 2020

The people that work for the dealership are very friendly and very helpful.I would recomend it to someone i know for service or if looking for a new car. More

by bill1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
Aug 29, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sherman Dodge Chrysler Jeep RAM. Alex Kocik, General Manager 847-262-3882

August 28, 2020

Came in service advisor wrote up the ticket vehicle was dispatched and service was done was also offered a deal on the service which is a win win More

by MAGLIFE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fraz Khalid, Lester Makowski, Nikko Urbanio, Kurt Netzel, Mike Spano
Aug 28, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Kocik, General Manager 847-262-3882

August 27, 2020

Service concerns were not addressed in one visit. Promise to provide shuttle service was not honored costing me $40 in round-trip users. They tried to convince me my car was not supposed to have safety featu More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earl Feldman
Sep 13, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Hello Nick, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Alex Kocik, General Manager 847-262-3882

August 27, 2020

Really quite convenient. I went in for a general inspection and the wait time was minimal and Nikko was fantastic. I’ll definitely be back. More

by TIMO.NEQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikko Urbanio
Aug 27, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Kocik, General Manager 847-262-3882

August 22, 2020

As always super great service. Fast and efficient. You guys rock. I liked the fact that the staff was wearing Dodge Face Masks. I bought a couple. More

by sandragonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
Aug 23, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you so much, Sandra, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sherman Dodge Chrysler Jeep RAM. Please don't hesitate to reach out if you need anything else. Alex Kocik, General Manager 847-262-3882

August 19, 2020

I came in for a recall on my car and I got a free oil change with it because an employee messed up. But my car runs good now. Thank you More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Feldman
Aug 19, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you, Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sherman Dodge Chrysler Jeep RAM. Alex Kocik, General Manager 847-262-3882

August 16, 2020

Regular Oil change I brought my Jeep Wrangler for oil change but after the inspection told that I need to change my breaks also. The job labor was fast and the communica More

by greecefay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
Aug 17, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Kocik, General Manager 847-262-3882

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